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Certified Mortgage Banker accomplished in sales, mortgage originations, servicing, productions operations, secondary/capital markets, and compliance/quality control. A collaborative leader adept at team building, performance coaching, team member training & development, organizational design and corporate culture cultivation. Proficient with information technology, project management, risk management, and corporate governance frameworks including change management.
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Mortgage ManagerFort Worth City Credit Union Apr 2021 - Jun 2022Fort Worth, Texas, United StatesDepartment leader responsible for mortgage lending activities including originations, servicing, operations, compliance/quality control, and secondary marketing. Converted to new core servicing system during this tenure. -
Svp / Executive OfficerSsbt Mortgage Group Jun 2016 - Jun 2018Dallas/Fort Worth AreaSenior Vice President/Executive Officer, Jun 2016 - Jun 2018Primary officer responsible for all facets of mortgage activity: production (primarily purchase money, referral-based), secondary, operations, marketing, compliance/quality control, information technology (IT)/loan origination system (LOS). Coordinated human resource functions, legal matters, and external relationships with counsel, auditors, vendors, and other partners. Supervised a team of seven managers/supervisors and more than forty team members. Vice President/Operations Manager, June 2016 – November 2016Oversaw and coached a team of 17 team members including appraisal, set-up, processing, underwriting, closing, lock desk, post-closing, and quality control processes for a $180 million correspondent non-servicing lender.
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Mortgage Division President/Senior Vice PresidentCendera Bank, N.A./ Cendera Funding, Inc. Dec 2014 - Jan 2016Fort Worth, TexasSenior Vice President/Mortgage Division President, Cendera Bank, NA August 2015 - January 2016Founded an affiliate participation program (program agreements, policies and procedures, counterparties and collaborated with counsel and FDIC) and headed residential mortgage originations.Senior Vice President, Cendera Funding, Inc., December 2014 – July 2015Coordinated investor relations, strategic planning, project implementation and IT systems/LOS.
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Senior Vice President, Warehouse Lending Credit ManagerSouthwest Bank Sep 2012 - Nov 2014Fort Worth, TexasSenior Vice President – Warehouse Lending Credit Manager, July 2013 – November 2014 Led warehouse application credit process and team. Conducted site visits, analyzed financial and operational controls, and underwriting. Worked closely with other departments including senior management and board of directors. Senior Vice President – Retail Mortgage Secondary Marketing Manager, September 2012 – July 2013 Established lock desk with mandatory delivery and yield controls; managed investor relations and new correspondent relationships, processed post-closing transactions and quality control program, reconciled loan sales, and secondary market executions.
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Vice President - Servicing AcquisitionsColonial Savings, F.A./Colonial National Mortgage/Cu Members Mortgage/Fort Worth Mortgage May 1998 - Jul 2012Fort Worth, TexasVice President – Servicing Acquisitions, Escalations, Investor Relations, December 2011 – July 2012 Built a servicing purchase program with an average of $190 million per month ($450 million peak). Restructured escalated inquiry response process (QWR) and pioneered investor business process improvement compliance programs (STAR/SSP).Vice President – Mortgage/Records Services, Home Retention Unit, June 2002 – December 2011 Guided and supported 40+ member servicing operations team, call center, training and compliance, early modification (HAMP) outreach and processing, flow purchases, client relations, and record management. Worked closely with all areas of servicing division as well as IT, legal, production, closing, post-closing, one-time close construction, compliance, and quality control to ensure overall effectiveness and compliance.
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General ManagerWestern Auto Supply Company Jan 1994 - Nov 1997Dallas/Fort Worth, TxGeneral Manager, Fort Worth #2 & Dallas #12, October 1994 - November. 1997 Responsible for directing all store activities including sales, merchandising, and automotive parts and service operations. Received recognition and awards at district, regional and national level for customer service index improvement, store presentation, employee voluntary turnover rate, and retail store business plan.Sales Manager, Fort Worth #1 & Fort Worth #2, January 1994 - October 1994Responsible for sales team coaching, scheduling and human performance leadership, operations, and departmental performance.
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Supervisor (Sergeant), Security DepartmentSix Flags Over Texas Jul 1987 - Jan 1994Arlington, TexasSupervisor (Sergeant), Security Department, January 1991 - January 1994Responsible for supervising the activities of one hundred forty employees including direct traffic operations and departmental human resource policy administration. Led team efforts to improve operational planning, employee relations, quality control, and safety.Supervisor/ Foreman, Park Operations Division, July 1989 - Jan. 1991Responsible for supervising the activities of eighty to ninety team members involved in guest interactions and safety. Trained and maintained team member performance standard to ensure safe and efficient ride operations, park safety procedures, and exemplary guest services. Leveraged in depth "train the trainer" and human resource leadership and management skill development to lead and manage a seasonal high turnover work force who impacted safety and guest impression through daily front line interactions.
Tom Tallent, Cmb, Amp Skills
Tom Tallent, Cmb, Amp Education Details
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School Of Mortgage Banking, I - Iii (Mortgage Bankers Association)Graduate -
Business Management With Minor In Marketing & Production Operations
Frequently Asked Questions about Tom Tallent, Cmb, Amp
What is Tom Tallent, Cmb, Amp's role at the current company?
Tom Tallent, Cmb, Amp's current role is Mortgage banking expert & organization leader.
What is Tom Tallent, Cmb, Amp's email address?
Tom Tallent, Cmb, Amp's email address is tt****@****ccu.org
What is Tom Tallent, Cmb, Amp's direct phone number?
Tom Tallent, Cmb, Amp's direct phone number is +181795*****
What schools did Tom Tallent, Cmb, Amp attend?
Tom Tallent, Cmb, Amp attended School Of Mortgage Banking, I - Iii (Mortgage Bankers Association), The University Of Texas At Arlington - College Of Business Administration.
What skills is Tom Tallent, Cmb, Amp known for?
Tom Tallent, Cmb, Amp has skills like Mortgage Banking, Credit, Mortgage Lending, Residential Mortgages, Loan Origination, Portfolio Management, Banking, Mortgage Servicing, Underwriting, Fha, Mortgage Marketing, Loan Servicing.
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