Tom Thliveris Email & Phone Number

Madison, WI, US

Miami, Florida, United States

• Senior Epic Consultant - MyChart
• Worked with billing teams to implement Curae for patient financing
• Custom HTML updates to the Guest Estimates workflow to facilitate CMS compliance
• Completed build for collecting Universal Consent for research through MyChart
• Implemented Hello Patient at multiple outpatient locations
• Custom questionnaire build/branching logic for clinical paperless intiatives

Boston, Massachusetts, United States

• Senior Epic Consultant - MyChart
• Helped with Hello Patient and troubleshot issues with enabling Geolocation
• Completed initial build for Care Companion implementation
• Manually implemented MyChart Chinese through Strings Manager to enable translation
• Integrated with InstaMed to enable online payments through MyChart
• Implemented Zoom Direct Join links through an API to enable providers to directly text/email patients Zoom links

Minneapolis, Minnesota, United States

• Senior Epic Consultant - MyChart
• Created and modified Decision Trees for MyChart and AllinaHealth.org patients
• Updated and modified scheduling trees in response to positive COVID-19 screen
• Worked with HIM director to setup MyChart and Allina Health Accounts for Teens (13-17)
• Completed Apple Healthkit integration build to enable sync with 3rd party health devices
• Completed build and launched Auto-Instant Activation for COVID-19 and other visit types

Michigan, United States

• Senior Epic Consultant - MyChart
• Modified the Spectrum Health website with COVID alerts & updates for patients
• Implemented scheduling changes in response to new COVID testing sites
• Worked with Marketing/Legal to approve copy for updated website
• Monitored the queue in ServiceNow and created/modified build in response to tickets
• Presented KPIs to leadership surrounding COVID results being released to MyChart

Madison, Wisconsin, United States

• Senior Epic Consultant – EpicCare Ambulatory/Link
• Redesigned and optimized result and order reports for client use nationally
• Fixed over 3,000 orders and results without submitter to ensure proper routing and communication of results
• Resolved EpicCare Link issues in real-time as Tier 2 Provider Support for the Exact provider hotline
• Rebuilt PAF column to correctly display Cologuard Kit status to end-users
• Created troubleshooting guide for Tier 1 support to facilitate knowledge transfer

Seattle, Washington, United States

• Senior Epic Consultant - EpicCare Ambulatory
• Built custom KPWA activities and appended to the Community Workflow More Activities menu to maintain custom functionality
• Reconfigured provider, nurse, PT and OT, MA, and pharmacist workflow engine rules to include widescreen workspaces for all OP encounters
• Combined Classic and Widescreen Workflow Engine rules for easier maintenance
• Moved all KPWA specialty OP office visits to Epic standard
• Built & implemented Express Lanes for Rash, Sore Throat, UTI, URI, and Back Pain

Pittsburgh, Pennsylvania, United States

• Senior Epic Consultant - MyChart
• Performed custom audit of UPMC’s entire MyChart setup for recommendations on custom dev vs. Epic “out-of-the-box” functionality
• Completed multiple on-site visits and meetings with the team to better understand mission & vision, along with current configuration
• Used Reporting Workbench, Radar Dashboards, and custom Google Analytics to analyze client-specific data
• Reviewed custom portal and MyChart Data tiles to optimize use of Epic and MyChart API’s
• Delivered detailed report to UPMC leadership complete with recommendations, findings, and solutions to organizational challenges

Manhattan, NY

• Senior Epic Consultant - MyChart
• Launched Patient Reported Outcomes (PRO) projects for over 20 specialties across 50 plus outpatient locations spanning three boroughs
• Integrated MyChart with RedCap Database and PROMIS (Patient-Reported Outcomes Measurement Information System) questionnaires, allowing patients to complete questionnaires and have the specific data file into Epic.
• Integrated MyChart with Apple Health app on iOS for public beta testing
• Mapped over 600 lines of assignment logic in radiology departments for custom form assignment
• Transitioned from paper to electronic submissions and integrated with OnBase tablet solutions for paperless clinics

Madison, Wisconsin, United States

• Senior Epic Consultant - EpicCare Ambulatory
• Served as EpicCare Ambulatory and MyChart resource for Community Connect implementation for Piedmont’s Shepherd Center, a top ten rehab hospital for patients with severe brain and spinal cord injuries
• Configured 80 percent new build because of the complexity of workflows including working with Epic to create and optimize existing workflows for rehab hospitals
• Configured all departments as HODs, so integrating workflows with Clin Doc and Orders was crucial
• Configured IP and OP Preference Lists to display at all times, built custom charging workflows, installed the Wound Care module, and built all Shepherd documentation for use in Epic
• Created a new phase of care for sign and hold orders to accommodate custom procedure order workflow for hospital encounters

Madison, Wisconsin, United States

• Senior Epic Consultant - MyChart
• Worked with Dr. Mona, Epic, and Michigan Public Health officials to enroll/create reporting system for those affected by the Flint Water Crisis
• Built custom questionnaire forms with branching logic for capturing data from patients and their children
• Worked on integrating Epic data with RedCap database for de-identification of data and reporting to US Department of Health
• Coordinated meetings with executives and clinical leadership to make strategic decisions regarding implementation

Madison, Wisconsin Area

Working as a Business Specialist, I connect with corporate clients to ensure we can not only provide the complete solution for their business, but partner with them as a resource and ensure they are supported while using our technology.

• Completed MyChart build including batch jobs and runs, patient activation, results release, e-visits, patient questionnaires, and direct scheduling
• Executed application and integrated testing for MyChart
• Successfully launched MyChart with online scheduling and paperless billing
• Configured MyChart technical components, including refill requests, online billing, patient-entered flowsheets, proxy activation, and message routing
• Facilitated meetings with legal and marketing teams to make decisions that impacted username and password requirements, proxy access, distribution of access codes, website design, and sensitive result release
• Demonstrated software for executives and end users

Madison, Wisconsin, United States

• Provided technical and project management support for outpatient clinical software implementations
• Collaborated with client to define project scope, design, build, testing, training, and go-live support
• Served as integrated area lead for Charging, Core Measures, Procedures, and HODs at UAMS Healthcare
• Served as integrated area lead for Meaningful Use, printers and workstations, and Chart Review at Allegheny Health Network
• Implemented EpicCare Link with UAMS and Allegheny Health Network
• Managed customer IT teams

Madison, Wisconsin, United States

• Managed EpicCare Ambulatory Implementation Services Readiness Project, which included creation and delivery of various exercises in Hyperspace and Text to ensure new hires were ready to take on customer responsibilities
• Created exercises that became part of the training companions and course work required for Ambulatory certification
• Included updates from the Foundation System and Quality Assurance Notes into the readiness project to ensure new hires were current on the latest development
• Updated the readiness project with new exercises and to account for system enhancements
• Served as the point person for all project related training questions from new Epic employees

Madison, Wisconsin, United States

• Ensured all trainees, from customers without a staffed Epic implementation team, became certified via the standard Epic application training processes
• Provided management and resources as a mentor to customer FTEs when there was not a staffed implementation team
• Initiated exam reviews within three business days for trainees who had not successfully completed their certification exams

Working as a Specialist, I floated between developing complete solutions based on customers' specific needs, personalizing the device(s) after purchase, and teaching classes for users looking to optimize their experience. A wonderful part of my job was to translate "techno-speak" into layman's terms to really understand the customers' needs and create the.

Madison, Wisconsin Area

The American Diabetes Association has found that 40% of diabetic patients will have kidney damage related to Type 1 diabetes. Transforming growth factor beta (TGF-beta) is a key cytokine whose signaling pathway causes many diseases, and can specifically cause disorders and damage to the kidney associated with diabetes in humans and rodents. When mutated or.