Tom Thliveris Email & Phone Number

Madison, Wi, Us

Miami, Florida, United States

Senior Epic Consultant - MyChart ▪ Worked with billing teams to implement Curae for patient financing▪ Custom HTML updates to the Guest Estimates workflow to facilitate CMS compliance▪ Completed build for collecting Universal Consent for research through MyChart▪ Implemented Hello Patient at multiple outpatient locations▪ Custom questionnaire build/branching logic for clinical paperless intiatives▪ Launched the test results redesign with the most recent upgrade▪ Resource for Epic Cheers/CRM implementation▪ Telemedicine workflow updates for collecting pre-pay/copay▪ Standard Epic upgrade/SU work through NOVA

Boston, Massachusetts, United States

Senior Epic Consultant - MyChart▪ Helped with Hello Patient and troubleshot issues with enabling Geolocation ▪ Completed initial build for Care Companion implementation ▪ Manually implemented MyChart Chinese through Strings Manager to enable translation ▪ Integrated with InstaMed to enable online payments through MyChart ▪ Implemented Zoom Direct Join links through an API to enable providers to directly text/email patients Zoom links ▪ Integrated with Amazon Web Services API to enable SMS texting for MyChart alerts and ticklers ▪ Created custom HTML MyChart ticklers with branding and contact info ▪ Leveraged eCheck-In For All to automatically send video visit instructions to patients ▪ Managed Web Server upgrades and installs through Kuiper ▪ Created custom Proxy and Medical Record Request forms using XML code▪ Executed most job roles of Epic ECSA role for client pack updates and upgrades

Minneapolis, Minnesota, United States

Senior Epic Consultant - MyChart▪ Created and modified Decision Trees for MyChart and AllinaHealth.org patients ▪ Updated and modified scheduling trees in response to positive COVID-19 screen ▪ Worked with HIM director to setup MyChart and Allina Health Accounts for Teens (13-17) ▪ Completed Apple Healthkit integration build to enable sync with 3rd party health devices ▪ Completed build and launched Auto-Instant Activation for COVID-19 and other visit types▪ Created COVID-19 scheduling decision trees for online patient workflows

Michigan, United States

Senior Epic Consultant - MyChart▪ Modified the Spectrum Health website with COVID alerts & updates for patients ▪ Implemented scheduling changes in response to new COVID testing sites ▪ Worked with Marketing/Legal to approve copy for updated website ▪ Monitored the queue in ServiceNow and created/modified build in response to tickets ▪ Presented KPIs to leadership surrounding COVID results being released to MyChart▪ Modified workflow engine rules and MyChart System settings for COVID lab results releas

Madison, Wisconsin, United States

Senior Epic Consultant – EpicCare Ambulatory/Link▪ Redesigned and optimized result and order reports for client use nationally ▪ Fixed over 3,000 orders and results without submitter to ensure proper routing and communication of results▪ Resolved EpicCare Link issues in real-time as Tier 2 Provider Support for the Exact provider hotline ▪ Rebuilt PAF column to correctly display Cologuard Kit status to end-users ▪ Created troubleshooting guide for Tier 1 support to facilitate knowledge transfer ▪ Correctly linked or removed EMP, DEP, PGP, EAF, SMT, and User Context records to resolve EpicCare Link Dashboard issues ▪ Created detailed daily issue summaries for review and analysis by Exact leadership

Seattle, Washington, United States

Senior Epic Consultant - EpicCare Ambulatory▪ Built custom KPWA activities and appended to the Community Workflow More Activities menu to maintain custom functionality ▪ Reconfigured provider, nurse, PT and OT, MA, and pharmacist workflow engine rules to include widescreen workspaces for all OP encounters ▪ Combined Classic and Widescreen Workflow Engine rules for easier maintenance ▪ Moved all KPWA specialty OP office visits to Epic standard ▪ Built & implemented Express Lanes for Rash, Sore Throat, UTI, URI, and Back Pain ▪ Configured custom synopsis views for Hypertension, Thyroid, and Diabetes ▪ Worked in collaboration to replace the current amiodarone management enrollment program with a broader “antiarrhythmic management program” ▪ Created eight new order panels, including a REF order to enroll in the program ▪ Updated both the existing workbench report and Health Maintenance Monitoring Dashboard with drug-specific information for management of patients

Pittsburgh, Pennsylvania, United States

Senior Epic Consultant - MyChart▪ Performed custom audit of UPMC’s entire MyChart setup for recommendations on custom dev vs. Epic “out-of-the-box” functionality ▪ Completed multiple on-site visits and meetings with the team to better understand mission & vision, along with current configuration ▪ Used Reporting Workbench, Radar Dashboards, and custom Google Analytics to analyze client-specific data ▪ Reviewed custom portal and MyChart Data tiles to optimize use of Epic and MyChart API’s ▪ Delivered detailed report to UPMC leadership complete with recommendations, findings, and solutions to organizational challenges

Manhattan, Ny

Senior Epic Consultant - MyChart▪ Launched Patient Reported Outcomes (PRO) projects for over 20 specialties across 50 plus outpatient locations spanning three boroughs ▪ Integrated MyChart with RedCap Database and PROMIS (Patient-Reported Outcomes Measurement Information System) questionnaires, allowing patients to complete questionnaires and have the specific data file into Epic flowsheets, without the need for a MyChart account ▪ Integrated MyChart with Apple Health app on iOS for public beta testing ▪ Mapped over 600 lines of assignment logic in radiology departments for custom form assignment ▪ Transitioned from paper to electronic submissions and integrated with OnBase tablet solutions for paperless clinics ▪ Met with clinic directors and practice managers to preform workflow optimization, gather KPI metrics, and establish PRO research criteria using Reporting Workbench and SAP Business Objects Universe ▪ Built and configured custom end user tools in Synopsis, Visit Navigator, DAR, and multi-provider schedule to provide real-time metrics on patient questionnaire completion; included functionality to assign questionnaires at will, trend data, and pull metrics into clinician notes for insurance purposes ▪ Built rules and logic to send 10,000 plus MyChart messages and e-mail ticklers to patients to ensure compliance ▪ Achieved KPI of 80 percent questionnaire completion rate two months post-live; with 200 visits/day and over 70 patient visits/day involving questionnaires, achieved MyChart activation rate of 70 percent ▪ Coordinated with Epic OpTime to correctly categorize surgical events and set anchor flags; batch job build categorizes patients automatically and clinicians use SAP Business Objects universe and Reporting Workbench to review ▪ Worked with the web development team to implement custom JavaScript sliders into MyChart questions ▪ Gained fundamental knowledge of JavaScript/HTML/CSS code for customization of MyChart questions in Epic

Madison, Wisconsin, United States

Senior Epic Consultant - EpicCare Ambulatory▪ Served as EpicCare Ambulatory and MyChart resource for Community Connect implementation for Piedmont’s Shepherd Center, a top ten rehab hospital for patients with severe brain and spinal cord injuries ▪ Configured 80 percent new build because of the complexity of workflows including working with Epic to create and optimize existing workflows for rehab hospitals ▪ Configured all departments as HODs, so integrating workflows with Clin Doc and Orders was crucial ▪ Configured IP and OP Preference Lists to display at all times, built custom charging workflows, installed the Wound Care module, and built all Shepherd documentation for use in Epic ▪ Created a new phase of care for sign and hold orders to accommodate custom procedure order workflow for hospital encounters ▪ Built custom Navigators, Preference Lists, Menus, Activities, and ProcDoc forms to bring Shepherd Center workflows live ▪ Created custom reports to show up-to-date Implant data, flowsheet data for pain pumps, and psychological status for providers to review at-a-glance ▪ Installed Therapy Plans and built new plans from scratch for use in the Multiple Sclerosis clinic involving high-risk medications (Tysabri, Rituxan, and Solumedrol)

Madison, Wisconsin, United States

Senior Epic Consultant - MyChart▪ Worked with Dr. Mona, Epic, and Michigan Public Health officials to enroll/create reporting system for those affected by the Flint Water Crisis ▪ Built custom questionnaire forms with branching logic for capturing data from patients and their children ▪ Worked on integrating Epic data with RedCap database for de-identification of data and reporting to US Department of Health▪ Coordinated meetings with executives and clinical leadership to make strategic decisions regarding implementation

Madison, Wisconsin Area

Working as a Business Specialist, I connect with corporate clients to ensure we can not only provide the complete solution for their business, but partner with them as a resource and ensure they are supported while using our technology.

▪ Completed MyChart build including batch jobs and runs, patient activation, results release, e-visits, patient questionnaires, and direct scheduling ▪ Executed application and integrated testing for MyChart ▪ Successfully launched MyChart with online scheduling and paperless billing ▪ Configured MyChart technical components, including refill requests, online billing, patient-entered flowsheets, proxy activation, and message routing ▪ Facilitated meetings with legal and marketing teams to make decisions that impacted username and password requirements, proxy access, distribution of access codes, website design, and sensitive result release ▪ Demonstrated software for executives and end users

Madison, Wisconsin, United States

▪ Provided technical and project management support for outpatient clinical software implementations ▪ Collaborated with client to define project scope, design, build, testing, training, and go-live support ▪ Served as integrated area lead for Charging, Core Measures, Procedures, and HODs at UAMS Healthcare ▪ Served as integrated area lead for Meaningful Use, printers and workstations, and Chart Review at Allegheny Health Network ▪ Implemented EpicCare Link with UAMS and Allegheny Health Network ▪ Managed customer IT teams▪ Analyzed clinical workflows along with business, legal, and reporting objectives to create custom workflows to meet physician, clinic, and operational needs for over 35 clinical specialties▪ Gained experience in specialty build using the following tools: Custom History, Documentation Flowsheets, SmartForms, SmartTools, Preference Lists, Order Panels, Navigator tabs, Workflow Engine Rules, Chart Review tabs and Reports, and In Basket routing ▪ Revised Charge testing at UAMS to achieve 100 percent accurate charging ▪ Led presentations and strategy discussions with key stakeholders, including physicians, practice managers, third-party vendors, and organization executives, to drive decisions ▪ Collaborated with interface team to successfully implement e-prescribing, referrals, orders, and lab interfaces ▪ Worked with compliance, clinical, and organizational leadership to optimize EpicCare Ambulatory's embedded analytics, including physician and clinic manager Dashboards and Reporting Workbench reports, to support the transition to value-based care ▪ Developed integrated testing plans and scripts ▪ Integrated MyChart with Cybersource for electronic payment capture ▪ Completed Kaleidoscope go-live support at University of Arizona▪ Completed integral charging build at Children’s Hospital of Eastern Ontario

Madison, Wisconsin, United States

▪ Managed EpicCare Ambulatory Implementation Services Readiness Project, which included creation and delivery of various exercises in Hyperspace and Text to ensure new hires were ready to take on customer responsibilities ▪ Created exercises that became part of the training companions and course work required for Ambulatory certification ▪ Included updates from the Foundation System and Quality Assurance Notes into the readiness project to ensure new hires were current on the latest development ▪ Updated the readiness project with new exercises and to account for system enhancements ▪ Served as the point person for all project related training questions from new Epic employees

Madison, Wisconsin, United States

▪ Ensured all trainees, from customers without a staffed Epic implementation team, became certified via the standard Epic application training processes ▪ Provided management and resources as a mentor to customer FTEs when there was not a staffed implementation team ▪ Initiated exam reviews within three business days for trainees who had not successfully completed their certification exams

Working as a Specialist, I floated between developing complete solutions based on customers' specific needs, personalizing the device(s) after purchase, and teaching classes for users looking to optimize their experience. A wonderful part of my job was to translate "techno-speak" into layman's terms to really understand the customers' needs and create the ideal solution for them. Ultimately, the goal was to provide an incredible, personalized shopping experience to each and every customer.

Madison, Wisconsin Area

The American Diabetes Association has found that 40% of diabetic patients will have kidney damage related to Type 1 diabetes. Transforming growth factor beta (TGF-beta) is a key cytokine whose signaling pathway causes many diseases, and can specifically cause disorders and damage to the kidney associated with diabetes in humans and rodents. When mutated or altered, the TGF- beta signaling pathway can cause a wide variety of human disorders. The Gaussia luciferase assay is our primary tool in assessing the SMAD protein-protein interactions along the TGF-beta signaling pathway. Our goal is to identify unique compounds targeted to SMAD proteins, a class of proteins that are phosphorylated and activated by the TGF-Beta receptors. Libraries of chemical compounds have been prepared for use with appropriate screening techniques to discover new drug leads. Some of these compounds may inhibit key proteins along the TGF-Beta signaling pathway and could provide much needed relief for kidney cells of diabetic patients. Our hope is that the discovery of specific chemical inhibitors of Smad protein-protein interactions may be developed into competent drug treatments.