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GENERAL OPERATIONS & SALES MANAGERA proven leader of operations and sales functions offers expertise in elevating performance through advanced training, process improvements, and adoption of best practices. Leverages a keen understanding of customer needs to introduce successful/profitable products/services, turnaround troubled client relationships, and improve account spend. Provides exceptional team development and mentors the next generation of company leaders. Other skills include: * Developing and executing strategies that support growth and profitability * Utilizing process improvement techniques such as 5S to increase overall performance * Managing key accounts to ensure high levels of profitability, quality and customer service * Developing and leading teams that function cohesively and meet/exceed corporate goalsSelect Career Highlights Implemented 5S process for United Rentals to improve overall operational performance; streamlined processes, eliminated waste, lowered costs, increased safety, and elevated the bottom line as a result. Selected to assume control of a second United Rental site to turnaround financial and service performance; implemented changes that restored profitability, improved revenue, and enhanced ROI. Opened an NES branch in Fort Worth to expand market reach/customer base; led site selection, construction, and staffing efforts, developed SOPs, and drove business development to capture $500K first year sales. Served as a vital member of the committee that developed Competent Person Training (CPT) material, programs, and school for NES’s customers to maintain compliance to federal/OSHA regulations.
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Safety DirectorSyb Construction Co., Inc. Sep 2024 - PresentIrving, Texas, UsExcited to be joining a great company with an outstanding future. -
Safety ManagerJohn Burns Construction Company Nov 2013 - Sep 2024Westmont, Illinois, UsJob Duties / Responsibilities:Safety – Develop and maintain our strong safety culture for the office and field employees. Complete all onboarding and training. Facilitate and conduct training daily, monthly, and annually. Develop and maintain all safety manuals, JHA’s and JSA’s, and policies for JBCCO. Choose proper PPE, purchase, and maintain proper inventories for our employees.Insurance – Handle all claims as they happen. Establish and control all investigations as too cause. Defend the company as needed to mitigate costs. Oversee all auto, injury, and GL, and W/C if needed. Train the employees thru root cause analysis to not repeat the issues in the future.Legal – Handle and facilitate all issues that become legal and work with counsel to the end of the issues.DOT / Fleet – Develop, and maintain, the fleet and DOT programs to insure compliance with all state and federal regulations.Locates – Log in all locates needed on the Texas 811 system and make sure we have our weekly updates. Distribute the locates to our foremen.OSHA – work with OSHA thru quarterly meetings to maintain a good working relationship and presence for JBCCO.Develop Crew of the Quarter and Crew of the Year programs and make sure all employees are getting better with their safety and performance records.Tech – Tech go between for data updates and iPad / iPhone updates with the field employees. Develop more safety documents and manuals for iPad field use. HCSS use, development, and training for the field.Training – OSHA 10, OSHA 30, Electrical Hazard Awareness, Safety Officer, Forklift Operation, Gas Clip Monitor Trainer and Service Tech, Reasonable Suspicion, Speed Shore and GME training, Defensive Driving, Smith Systems DOT Compliance, many train the trainer courses. Trainer – CPT, CS, CPR First Aid, Flagger, Gas Monitors, ShoringAWARDS – NUCA Safety Record of the Year for 2014, 2016, and 2017 for our company. NUCA Safety Professional of the year 2015. -
Branch ManagerUnited Rentals Trench Safety 2002 - 2013Stamford, Ct, UsHandled daily operations and sales management functions of two branches of a $4B construction equipment rental company; led 12-member team and managed a $4M budget.Created growth strategies, developed budgets/forecasts, controlled costs/inventories, and managed P&L.Improved inventory control by introducing monthly inventory counts that facilitated improved tracking and reporting; reduced loss and elevated customer sales due to correct on-hand inventory.Served on a committee that enhanced the sales meeting process by creating a discussion topic workbook that covered clients, sales goals, and best practices; lifted efficiency, sales accountability, and revenue as a result. Won back client trust by personally working with the customer to resolve issues with a large construction project; secured $250K in new business with a specialty product rental and $150 in repeat business.Helped implement Salesforce.com for lead generation and competitive analysis/intelligence.Managed key performance indicators and streamlined processes/procedures.Assisted in change management efforts and cultivated a strong focus on safety.Developed candidates for management roles and responsible for hiring/training of team members. -
Branch ManagerNes Trench Shoring 1998 - 2002Oversaw two branch locations for a $20M construction equipment rental company, leading daily operations, cost/inventory controls, sales, lead generation, service, account management, and OSHA compliance.Managed a 20-member team, hiring and training new staff as needed.Administered a $2.5M budget and P&L/financial performance on annual revenue.Led design and build project that increased operational efficiency and workflow by adding new building and concrete yard space while maintaining daily operations; also enhanced facility safety and convenience.Created a strong safety environment within the operation.
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Branch ManagerThe Plank Company Sep 1988 - Jul 1998
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Branch ManagerThe Plank Company 1994 - 1998Managed inventory control, sales, lead generation, cost controls, safety, budgets/forecasting, and service; ensured all financial and operational objectives were achieved or surpassed.Promoted from Outside Sales Representative to manage the Dallas branch of a $20M construction equipment rental company; administered P&L and $2M budget and led a 20-member team.Met with BW Technologies and assessed product benefits and features for a new gas monitor product; selected product lines as single source for gas detection and realized improved sales as a result.Built and maintained high quality safety culture and drove OSHA regulatory compliance.Hired, trained, and developed staff members.
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Outside Sales RepresentativeThe Plank Company 1988 - 1994Took the opportunity in Oct. 1994 to change from outside sales, to Branch Manager. In top sales group before Oct. 1994.
Tom Thompson Skills
Tom Thompson Education Details
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Texas Mccombs School Of BusinessMarketing -
Canal Zone College - Panama Canal ZoneBusiness Management -
Texo Safety First TrainedOsha 10 Type Classes
Frequently Asked Questions about Tom Thompson
What company does Tom Thompson work for?
Tom Thompson works for Syb Construction Co., Inc.
What is Tom Thompson's role at the current company?
Tom Thompson's current role is Safety Director.
What is Tom Thompson's email address?
Tom Thompson's email address is sa****@****ail.com
What is Tom Thompson's direct phone number?
Tom Thompson's direct phone number is (214)-357*****
What schools did Tom Thompson attend?
Tom Thompson attended Texas Mccombs School Of Business, Canal Zone College - Panama Canal Zone, Texo Safety First Trained.
What skills is Tom Thompson known for?
Tom Thompson has skills like Budgets, Contract Negotiation, Management, Sales Management, Business Development, New Business Development, Operations Management, Construction, Strategy, Process Improvement, Customer Service, Forecasting.
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