Tom Mann Email and Phone Number
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IT Project Manager - Business Applications. Currently leading firm strategic digital AI initiative - B2B SaaS vendor engagement on UX/UI, Data Science/Analytics, Adoption & Visualisation Project management experience in delivering key strategic information management, global infrastructure and IT application projects (Prince 2 certification).Accomplished Global Service Manager with over 20 years IT operational experience in service delivery, streamlining operations, achieving significant cost savings and improving efficiency.Strong technical expertise and in depth understanding of a wide range of technologies, a practical problem solver with extensive experience in designing, installing and supporting enterprise-wide desktop and server architecture, infrastructure implementation, and migration initiatives.Proven management Success both as a people manager, leading a team of direct reports across EMEA, internal customer service management of the Indian IT helpdesk and IT project ManagementSpecialties: AI; UX/UI; B2B; SaaS; Data Science/Analytics; Technology Adoption; Visulisation; IT Operations; Managing IT budgets; Cost Control; People Manager; Managing Direct Reports; Standardisation of IT services; IT policies; Change management; Delivery of IT Application and Infrastructure projects; Strategic Planning and Disaster Recovery and Contingency Planning; Global Team Leadership; Relationship and Vendor Management; Negotiation and contract management; Physical and Virtual Global Team Management
Egon Zehnder
View- Website:
- egonzehnder.com
- Employees:
- 3233
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Senior Product Manager, Gen Ai And Collaborative Technology SolutionsEgon ZehnderLondon, Gb
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Digital It Product ManagerEgon Zehnder Jan 2022 - PresentLondon, England, United KingdomProduct Manager for Collaboration and Communications Technology
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Software Platform Project ManagerEgon Zehnder Sep 2018 - Apr 2021London, United KingdomBusiness Applications project management. Leading strategic digital AI initiative - B2B SaaS vendor engagement on UX/UI, Data Science/Analytics, Adoption & Visualisation
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Associate Director Global Services ManagementEgon Zehnder Nov 2013 - Aug 2018London, United KingdomResponsible for the EMEA and Americas regions and reporting directly to the company CIO.I project manage global technology programmes and provide strategic direction on Information Technology, selecting the appropriate technologies, vendors and architecture based on interoperability requirements and business goals. In this role, I lead a team of highly skilled global service managers, provide vendor management and strategic thought leadership aligned with the business goals. My strong interpersonal skills and focus on customer service allow me to successfully manage the relationship between the our global technology services and all levels of our user community including senior management.
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Global Service ManagerEgon Zehnder May 2005 - Oct 2013I was responsible for the EMEA region and reported directly to the company CIO. I project managed global technology programmes and provided strategic direction on Information Technology, selecting the appropriate technologies, vendors and architecture based on interoperability requirements and business goals. My responsibilities included leadership of the global customer care centre of excellence, based in India.
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Regional Technical CoordinatorEgon Zehnder 2002 - 2004I was responsible for tier 3 technical queries, managing the WAN, security auditing, Active Directory, all server and e-mail services, as well as a key project resource implementing global initiatives and leading the rollout of Blackberry mobile services globally.
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Technical Support AdministratorEgon Zehnder 2000 - 2001In this role I was responsible for tier 2 technical support within the EMEA regional, dealing with escalations from the global helpdesk and implementing global security and server administration standards.
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Technical Support SpecialistPentos Systems Limited 1995 - 1999Pentos Systems is an enterprise solutions and services provider, focusing primarily on small to medium sized businesses.During my tenure I progressed from customer helpdesk support through to hardware field-service engineering and finally I worked as an on-site technical support specialist at Egon Zehnder International, where I was responsible for the customer to deliver all IT support and services for their London office of 100 users.
Tom Mann Skills
Frequently Asked Questions about Tom Mann
What company does Tom Mann work for?
Tom Mann works for Egon Zehnder
What is Tom Mann's role at the current company?
Tom Mann's current role is Senior Product Manager, Gen AI and Collaborative Technology Solutions.
What is Tom Mann's email address?
Tom Mann's email address is to****@****ail.com
What are some of Tom Mann's interests?
Tom Mann has interest in Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Tom Mann known for?
Tom Mann has skills like It Service Management, It Operations, Change Management, Service Delivery, Vendor Management, Itil, Active Directory, Information Technology, Outsourcing, Enterprise Software, Technical Support, Program Management.
Who are Tom Mann's colleagues?
Tom Mann's colleagues are Nicola Johnson, Jagrit Chawla, Carlotta W., Omneya Abass, Svenja-Larissa Nilges, Deb Colgan, Eriko Nagashima.
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