Tom Van Daalen Email & Phone Number

Netherlands

Den Haag, Zuid-Holland, Nederland

Ontwerpen, ontwikkelen en begeleiden van internationale projecten (COILs)Mensen en teams begeleiden in hun effectiviteitLaten ontstaan van meer inter-actie in onderwijsLesgeven in zelfontdekking, psychologische veiligheid, groepsdynamiek en intercultureel samenwerken.

Den Haag

www.daalenenpieken.nlZelfontdekking door hiketochten. Dwars door de Alpen op avontuur, in een groep van max.10,Wil je iets in beweging brengen? Vooruit, rust, ruimte, tijd voor jezelf? Iets uit je rugzak halen of helen? Kom. Loop. Beweeg.

Amsterdam, Noord-Holland, Nederland

Everywhere

“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” Zig Ziglar

The Hague (Den Haag)

Advising higher management on the whole P&O spectrum: from strategic people development, reflecting and learning to advising (and building plans) on reorganizations, absenteeism and employee satisfaction analysis.

The Hague And Zoetermeer

Giving extra classes for anyone who needed it (groups of 3-10 students). Also worked at after-school facilities and as a home tutor between 2011-2014.“Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” Albert Einstein

The Hague

Leading operations, people and culture of 42 FTE. Creating framework for cultural change. Improving processes and happiness. Integrating feedback. Structurising workflows. Devising and implementing a new reward system. Putting vision on paper and working out strategy together with the two directors.“Treat people as if they were what they ought to be and you help them to become what they are capable of being.” Johann Wolfgang Von Goethe

New Zealand - South America

Exploring a small bit of the world.“The best journeys answer questions that in the beginning you didn't even think to ask.” – Jeff Johnson

Zoetermeer, Maastricht, Lissabon

Final accountability for all new hires of bol.com: Zoetermeer (NL), Maastricht (NL) and Lisboa (PT). Leading a team of trainers, coaching teamleaders and organizing training for over 800 new hires. Co-coordinating the development of a completely revamped two-week training curriculum with 30% cost reduction and 25% higher NPS. Rewarded with the Teleperformance Global Award for Best Training.Find space for improvement and support or lead projects to realise improvements, such as "Unusually Good Meetings" (translated from Ongewoon Goed Vergaderen). Translate strategic development policies to concrete goals and actions.

Zoetermeer

Coaching 10-25 Customer Experts on a daily basis and other teamleaders periodically. Based on team results and way of working asked to pioneer a new concept: Service Excellence Team. Where innovative ways of coaching and focus on self organizing led to high improvement of results.

Dordrecht

Zoetermeer

Bachelor Of Business Administration (Bba), Leisure Management

Minor in ‘International Business and Career’

Pre-University Education