Currently working as COO for Bavsound, LLC. Key areas of responsibilty include translating company strategy into priorities for me and my team, leading (international) growth projects and optimizing systems and processes.Increased revenue 20% by establishing avenues for international distribution, including leading negotiations with potential partners and implementing systems for international parcel shipments without any negative impact to current operations.Reduced operations overhead by 10% by roadmapping and transitioning corporate operations to a fully remote work environment.Grew revenue 30% and 25% in consecutive years by leveraging influencers and by hiring and overseeing a team of external marketing partners to manage paid social, paid search and email advertising.Addressed website downtime issues and reduced rework to customer facing teams by 18% by spearheading the re-platforming of the e-commerce website to the Shopify platform Reduced ad hoc meetings by 70% by introducing project management culture (Asana/Slack/OKR) to improve team collaboration and improve successful project completion ratePeople management: Direct both internal team and external partners. Manage hiring, onboarding, employee benefits, performance management and other HR related processes for an internal team of up to 10 people.

Broad range of project management and HR functions, including implementing company-wide and multilingual training policies, employee coaching and international change management during company mergersAwarded highest merit bonus and personal acknowledgment from CEO by implementing and communicating new salary policies in front of stakeholders ranging from C-level executives to union representatives.Improved company-wide employee satisfaction scores by 8% by leveraging performance reviews to create company wide and individual training plans. Supported Executive Committee during $400MM merger by creating new management team structure based on interviewing, researching and analyzing independent teams for successful unification.Successful coaching and follow up of sensitive employee matters. I often became the go to person for union grievances and sensitive employee matters due to my comfort with difficult situations and my communication and relationship management skills. (e.g. reports of lack of hygiene, aggressive workplace communication, and conflicts between leadership and employee).Improved onboarding satisfaction by 14% by creating a new multilingual employee orientation program based on feedback from leadership and union representatives.Co-chaired sensitive multilingual union negotiation meetings.

Coordinated bilingual teams of brand ambassadors during actions for a wide range of brands and products like Jeep, Opel GT, Ferrero Rocher, ING and many more.Audited and corrected product placement in stores with highest attention to detail.Represented brands, educated consumers and sold products during new product launches, often in exclusive environments.

Voluntary service in the Belgian ArmyTwo years of officer's trainingTwo year of training as Belgian Air Force pilot