Svp, Infrastructure
CurrentOversees the efforts of 500+ resource organization with six direct leaders, while managing a multi-million dollar operating and initiative budget. Owns technology infrastructure operations, including architecture, IT governance, network, telecom, distributed platform/mainframe/cloud, database/data warehouse management, and end-user services. Delivers complex, multi-year programs in support of major enterprise-level transformation efforts.Selected Achievements:🔹 Drove build out of Microsoft Azure cloud infrastructure landing zones to advance data science and analytics environments and integration hub for API deployments, and supporting IaC CI/CD pipelines; recruited core agile cloud infrastructure delivery team and identified $3M in optimization opportunities by creating internal discipline of FinOps. 🔹 Championed a comprehensive observability program through the founding of the site reliability engineering team to eliminate application and infrastructure blind spots, enhance monitoring and alerting, and position the technical teams to proactively identify and manage incidents, inform automation opportunities, and consequently increasing service availability.🔹 Established IT VMO function and developed go-forward strategy for multi-vendor delivery framework, led RFP process, selection, and transition during critical time of year with zero issues and flawless transition to new provider.🔹 Consolidated multiple ServiceNow instances and corrected Asset and CMDB deficiencies through green-field implementation; efforts achieved improvements in discovery errors plus creation of sustainable, ongoing processes.🔹 Supported IT and Security due diligence for M&A of Blispay and Bread Payments, divestiture of Epsilon and spinoff of LoyaltyOne, including negotiation of transition service agreements and SLAs for interim services.