Tom Warden Email & Phone Number

Reno, Nv, Us

Beaverton, Oregon, Us

Providing counsel and advice focused on AI applications in the insurance industry.

Santa Clara, Ca, Us

Santa Clara, Ca, Us

Reno, Nv, Us

Led strategy to transform EMPLOYERS, Inc. into a data-driven company. Created strategy and built team from the ground up to include sixteen experts in business analytics, data science, analytics infrastructure, and data governance. Created 3-year roadmap to define vision through execution. Collaborated with IT to implement data infrastructure and AI models. Reported progress and results to Board of Directors. Transformed data infrastructure from limited, unsophisticated platform to user-friendly, highly accessible platform improving time-to-insight from weeks to days.Acquired modern analytics and data pipelining tools resulting in significant improvement of prioritizing business decisions and actions across sales, underwriting, pricing, policy service, and policy audit.Identified and contracted two AI vendors to implement technology to access and evaluate external data in real time for automated underwriting decision-making; resulted in opportunity to recapture millions of dollars in loss costs.Managed creation and deployment of machine learning algorithms to identify changes in business performance enabling correct and timely action to be taken by underwriters, sales leaders, and actuaries.Directed data analytics team to digitize and automate claims process, uniquely positioning EMPLOYERS, Inc. in competitive workers compensation insurance industry.Established data and model governance by overseeing creation of company-wide dictionary, glossary, and data quality standards to increase reliability and confidence in reports and analysis by all data users.

New York, Ny, Us

SVP, Head of Global Consumer Data Integration, Consumer Insurance Business Unit (2015-2016): Directed initiatives to integrate and utilize data from business systems for new global consumer insurance business unit. Collaborated with global teams to formulate and execute data integration and utilization strategies. Leveraged data to market complete insurance product portfolio to policyholders.Led brainstorming and ideation sessions, co-led global hackathons to create mobile apps promoting digital commerce.Prioritized development of digitally enabled products and services, leading to decisions by senior leadership to invest in digital innovation projects and centers.Participated in all facets of data utilization pilots in Ireland, Japan, China, and US.SVP, Chief Data Officer, Life & Retirement Business Units (2012-2015):Led efforts to initiate, develop and execute new enterprise data management and analytics strategies for businesses totaling $300B in assets and generating one-half of AIG’s operating income. Created and managed 3-year roadmaps of significant and interdependent initiatives to advance data infrastructure, data governance, analytics, reporting, and predictive modeling capabilities.Built and led global team of 35 FTEs, 60 contractors, and managed $14M budget.Delivered improved data access and reliability by creating reliable data warehouse.Participated with data management team to build off-shore “information factory” to support Big Data initiatives.Formed data council to identify and prioritize data governance initiatives; formed and oversaw team of data stewards to communicate data definitions, lineage, and proper use across life and retirement divisions. Directed team to design, build, and implement model to predict retirement withdrawals in real time; leveraged data in proactive customer outreach campaigns and in call centers to dissuade customers from leaving AIG for its competitors.

Northbrook, Il, Us

Directed 80-member staff and oversaw $18M budget to reinvent insurance business. Experimented with next-gen big data solutions and advised senior management of emerging technologies and trends to disrupt insurance industry practices. Co-led large-scale data aggregation initiative to deliver company-wide predictive modeling, research and analysis process and technology. Improved business results through increased accuracy in pricing, fact-driven decision-making, improved business processes, development of new products, and business model transformation.Led effort to form Innovation Council comprised of senior management, funded with $30M to build enterprise-wide culture of innovation with ideation leading to digital commerce, telematics, and claims automation strategies. Co-invented user-based auto insurance (UBI) product, Drivewise, core to Allstate’s marketing strategy. Named as inventor on 6 patents.Established auto claim fraud predictive models and customized for markets considered “hot spots” for fraud. Identified and prevented fraud resulting in tens of millions of dollars in savings.Spearheaded design and development of investment asset allocation process: Partnered with IBM’s Watson Research Center to develop first-of-its-kind model for the global property-casualty insurance industry. Earned company hundreds of millions of dollars in capital gains alleviating its stretched capital position.Designed strategy and developed predictive models to significantly boost customer retention, improve cross-selling, and increase customer satisfaction.Directed team of researchers to author “The Future of Service and Advice,” contributing to development of Allstate’s direct-to-consumer strategy.Additional experience with Allstate Insurance includes:Sr. Director, Director, Sr. Manager, Senior Research Associate

Mba, Finance

Bs, Accounting And Finance