Leading the development of enhanced ticketing technology to maximize MSP efficiency, productivity, and profitability.

Providing consulting and contracted services to mature managed service providers as well as IT Channel vendors. Expertise in MSP operations, sales and and producing written marketing content. We encourage both MSPs and vendors to reach out to us to discuss areas of your business you are looking to take to the next level. One hour free consultation for all new inquiries.

• IT Sales Development Lead for North American market.• Worked with U.S.-based SDR team to develop new accounts and maintain sales quotas.• Attended and spoke at industry trade shows on topics related to managed service provider sales development, resulting in thousands of net new leads for the company.• Created and directed the development of marketing content including product slicks, partner program documentation, partner portal webinar templates, and targeted email campaigns.• Developed monthly roundtable webinar series to connect to existing partners and generate net new prospects.

• Combined role with oversight in IT channel sales and marketing concerns.• Helped create and advance the corporate-focused internal IT sales department. • Co-Founder and Co-Host of MSP Live Chat webinar series. Initial episode March 26, 2020. Series ran for 57 episodes, averaging over 120 attendees per webinar.• Attended MSP trade shows and spoke on both business development and technical subject matter. • Created the first NinjaOne Udemy online sales training program.• Grew SDR teams from combined team of 12 to an MSP team of 20 and a corporate IT team of 30.

• Worked account management for at-risk accounts, focusing on renegotiation and client retention. Achieved established KPIs throughout time in this role.• Established MSP Ignition! best practices program to create and deliver actionable content to Axcient prospects and partners. Webinars produced seven figure ARR.• Attended IT Channel trade shows working the Axcient booth. Engaged existing partners and net new prospects using past MSP and technical experience.• Created the first Market Development Funds (MDF) program for Axcient, and helped partners hold co-marketing events.

Leader of the MSP Ignition! Best Practices Program. Providing no-cost training on how to grow your MSP as well as increase efficiencies and always work towards increasing valuation.To sign up for the MSP Ignition! Series with Tom Watson: http://go.efolder.net/MSP-Ignition-Series-Sign-Up.htmlTo access past MSP Ignition! resources including past webinars, free to use contracts, cost calculators and white labeled marketing resources: http://efolder.net/ignition-resources/

Heading the MSP Ignition! program. A series of best practices.

• Founded CCNI to leverage technical knowledge of IT systems and experience delivering IT services to client businesses.• Analyzed client needs and articulated how services would provide solutions to ongoing business problems.• Consistently achieved and surpassed sales quotas; fostered long-term sales channels.• Negotiated contracts for data center space; supervised installation into data center racks, and managed server solutions.• Created and managed sales team; directly engaged in sales process including negotiations and closing of managed service contracts, hardware, and software sales.• Sold CCNI with a highly successful exit in 2015. CCNI was profitable for all 15 years of ownership.