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For over 15 years, led a variety of teams, creating and implementing cutting-edge technology solutions for global businesses. With a solid technical background and the foresight of a business-savvy executive leader. Can see through problems to identify not only the solutions, but new opportunities.KEY CAREER ACHIEVEMENTS AND INITIATIVES- Co-Founder and CTO of global cloud IaaS company, driving 75% of sales revenue while designing and implementing high performance/100% availability platform that included public and hybrid implementations, DaaS, DRaaS, BaaS, BRaaS, and managed firewall services.- Selected as 2013 CIO of the Year by the Denver Business Journal.- Independent consultant for variety of industries; advising, developing architectural designs, and performing variety of implementations based on customer requirements.- Led and executed construction of highly secured Visa PCI regulated credit card fulfillment, processing center, and datacenter. Attained PCI certification in first three months of tenure. Built full IT and security team, while building Network and Security Operations Centers.- Firm understanding of the revenue side of business; playing key role in formulating implementation plans in lead generation, sales engineering and architecture support, CRM support, customer engagement, and reporting. - Player coach; effective management of local, national, and international support teams from all areas of world. - Led industry first global electronic content provider in receipt of global publisher written and audio content, conversion of content, and application of DRM to securely delivery ebooks and eAudiobooks to businesses, library’s, and consortium's worldwide. - Hands-on automation proponent with track record of designing and implementing applications in a variety of forms to increase efficiencies and drive revenue.- Held CSO positions in variety of company's and have acquired/maintained PCI, SOC II, and HIPAA certifications.
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Solutions ArchitectCdw Dec 2018 - PresentVernon Hills, Il, UsProvide advanced infrastructure design guidance and solutions for company's strategic northwest clients. Specialization in networking products, architectures, and solutions that build client's technology foundation. Foundation that encompasses infrastructure for datacenter/campus, cloud, and hybrid technology platforms. Solution coverage that spans network, systems, cloud/datacenter, and security infrastructures.Technologies represented include products from leading partners such Cisco, HPe, Dell, Palo Alto, F5, Fortinet, and others. Provide customer architectural assistance with high level designs, assembly of build of materials, articulation of professional services efforts, and help ensure overall health of accounts. -
Principal ConsultantScaled Solution, Llc Jun 2016 - Dec 2018Providing strategic and architectural guidance for variety of cloud, enterprise, and datacenter clients. Services include architectural assessments, hands-on engineering and development, and executive management assistance. Clients included:Quandary Ventures: Provide cloud cost assessments, cost-optimized network/telecommunication procurement, cloud architectural and technology guidance for short and long term engagements. Healthgrades: Deliver enterprise wide network architectural assessment, deliver cloud and enterprise architectural diagrams for 5 national sites and AWS, implementation support for AWS multi-region VPC/VPN architecture. Integral part of interview/selection process to acquisition of new engineering resources. Estes Group: Led strategic project to solidify company's SaaS-based delivery product offering of Epicor ERP system. Entailed assessing AWS and various VMWare cloud platforms, delivering comparative technology analysis, pricing, and profit analysis. Speaker at company's annual sales meeting on cloud technologies and Epicor delivery model.Phizzle: Conduct big data feasibility analysis and due diligence to facilitate organization’s migration from full AWS cloud environment to hybrid cloud architecture. Effort entailed architectural assessment, identification of optimal AWS datacenter geographic location, ISP selection, onsite datacenter tours and selection, and financial analysis deliverable.Sans Institute: Conducted architectural review and recommendations for enterprise IT environment and worldwide classroom training architecture. Recommended and implemented variety of optimizations for national datacenter environments, enterprise monitoring, AWS direct connect/vpn connectivity, and implementation of architectural best practices.
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Vice President Of Solutions ArchitectureNewcloud Networks Sep 2017 - Jul 2018Responsible for sales support initiatives for internal sales, distribution/MSP/VAR customers worldwide. Work closely with sales department to assess customer environments and provide architectural guidance with regards to company's public/private/hybrid cloud solution offerings. Additionally, create variety of sales support tools and processes for internal resources and partners to speed sales cycle. Key efforts:• Design and sell custom cloud IaaS solutions with variety of products and services. Entails expediently assessing customer environments, designing proper architecture, quoting, and providing statement of work definition to close customer business. Efforts resulted in additional net revenue of $1M for business in first 9 months of tenure.• Executive lead for advancement of $22B distribution strategic partner. Integral member of partner environment; establishing and growing strategic relationships, creating sales tools to speed sales process, and performing sales/product training, Pipeline growth from zero to $5K/month average.• Created and automated distribution of company's products and services through pricing definition, SKU generation, and quoting tools. Effort provided needed pricing structure while allowing for seamless quoting, ordering/billing process for sales team, distribution channels, and VAR/MSP partners.
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Cto And Co-FounderAjubeo May 2011 - Apr 2016Boulder, Co, UsMulti-faceted position requiring startup initiatives (funding, employee selection, policy & procedure creation, etc). Primary architect and operational lead in building IaaS cloud company for discerning enterprises. Platform delivered maximum agility, reliability, and security across private, public, and hybrid cloud offerings. Provided sales presentations, customer designs, and executive sponsorship for largest clients. • Developed initial offerings for multi-vendor architecture that entailed IaaS infrastructure, security products, backup/Disaster Recovery as Service, VDI, multi-site architecture, and white-glove customer support center.• Built multi-site national cloud hubs in United States within 3 month time frame, followed by mutli-site international locations within expedited 2 week timeframe. Overall results constituted DBJ CIO of Year Award.• Instituted ITIL-based governance system, centered around Salesforce, custom built Excel-backed inventory management system, and multi-tenant automated monitoring systems. • Executed sales initiatives and business development support that helped close 75% of the company’s revenue.• Attained SSAE-16 Type II operating certification in first year via implementation of needed infrastructure components, best practices, and variety of policies and procedures. -
Vice President, Information TechnologyCoresite Apr 2010 - Apr 2011Denver, Co, UsResponsible for IT infrastructure and operations for 12 data centers representing more than 1M square feet. Areas included website operations, enterprise and network engineering, storage, information security, service desk environments, and centralized monitoring and alerting.• Implemented ITIL governance structure and re-aligned technology resources within first 90 days of tenure to optimize team effectiveness and compliance.• Redesigned connectivity to 12 facilities across eight key North American markets. Resulting modifications increased application and system availability from below 99% to over 99.99%+ • Led implementation and design of comprehensive enterprise-wide monitoring and alerting system that entailed customed NOC maps, scripted health checks, and deep insight into corporate infrastructure health. • Eliminated 75+ high security risks as creator and head of firm’s information security office. • Led implementation of Salesforce ERP. Selected vendors, created security policies, established business continuity and disaster recovery plans. Oversaw end user training for 100+ employees. -
Service Delivery ManagerAuxis Sep 2009 - Apr 2010Fort Lauderdale, Fl, UsITIL certified managed service provider. Provided oversight and onsite management of customer operations and service desk environments. Maintained corporate infrastructure, improved operational processes, increase productivity and optimized cost structure.• Spearheaded complete transition of marketing client's multi-site IT operations support team to a comprehensive managed services configuration, while meeting an expedited three-month timeline.• Implemented and maintained client’s network engineering, storage, telecommunications, and data centers.• Managed multi-location support teams based in Florida, South America, and the northeastern US. • Automated and provided critical monthly service delivery reports that communicated needed insight to the health of critical systems, storage, network, and disaster recovery platforms. -
Vice President, Information TechnologySpringbok Services Mar 2007 - Sep 2009UsAcquired by Vantiv in 2010, designed datacenter buildouts, security and credit card processing center supporting prepaid cards for worldwide organizations. Helped build strategic relationships with MasterCard, Visa, and KeyBank.• Guided seven-month construction of credit card fulfillment and technology center that exceeded Visa/MasterCard regulatory security guidelines while providing 10x scalability for business.• Built organizational structure for IT that included website operations, enterprise engineering, logical and physical security, telecommunications and call center, service desk, facility management, and vendor relations.• Led program office and key team member for strategic adoption of Scrum Agile project methodology.• Implemented enterprise-wide phone system that successfully handled all VoIP and call center functionality. • Designed and managed multi-tiered, multi-site architecture that achieved 99.99%+ availability for production applications and web services, including tested warm-site failovers for production website operations. • Acquired PCI, Visa/MasterCard, and SAS70 certifications within first year, expanding company’s credibility. -
Manager, Information Technology InfrastructureFiserv Iss Mar 2006 - Mar 2007UsBusiness unit within fortune 500 entity. Managed all IT operational aspects of technology infrastructure, enterprise network and systems, and website operations. Lead technology liaison between business unit and central corporate IT. • Improved infrastructure availability to above 99.99% (from below 99%) within first 6 months of tenure.• Assisted in rollout of a Balanced Scorecard initiative, helping design, train, and provide ongoing measurements and optimizations.• Saved $500,000 by spearheading internal IT audit of telecommunications that led to 20 circuit and account modifications and renegotiation of vendor pricing structure.• Directed and managed overseas support project with India business unit that integrated globally-located support teams in a follow-the-sun support configuration. -
Senior Director, Information TechnologyNetlibrary Nov 1999 - Mar 2006Boulder, Co, UsIndustry-leading provider of published electronic content, ebooks, and audiobooks from leading industry publishers. Content delivered to customers world-wide. Responsible for all IT aspects of delivery model.• Led company’s first-to-market DRM/eAudiobook product, which grossed more than $3M in 12 months. • Initiated strategic partnerships with Microsoft, various MP3 manufacturers, CDN’s, and datacenters worldwide.• Architected technology foundation that consistently achieved an availability rate above 99.95%.• Saved $250,000 annually by relocating production website from California-based collocation environment to Colorado. Team earned Employee of the Month honors for completing project in 3 months with no downtime.
Tom Whitcomb Skills
Tom Whitcomb Education Details
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University Of New OrleansManagement Information Systems
Frequently Asked Questions about Tom Whitcomb
What company does Tom Whitcomb work for?
Tom Whitcomb works for Cdw
What is Tom Whitcomb's role at the current company?
Tom Whitcomb's current role is Solutions Architect at CDW.
What is Tom Whitcomb's email address?
Tom Whitcomb's email address is om****@****ast.net
What is Tom Whitcomb's direct phone number?
Tom Whitcomb's direct phone number is +130396*****
What schools did Tom Whitcomb attend?
Tom Whitcomb attended University Of New Orleans.
What skills is Tom Whitcomb known for?
Tom Whitcomb has skills like Cloud Computing, Data Center, Disaster Recovery, Management, Infrastructure, Leadership, Saas, It Management, Sdlc, Strategy, Information Technology, Enterprise Software.
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