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@voya.com
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2 phones found area 617 and 401
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LinkedIn matched
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Tom Wiggin is listed as Sr Project Manager at Voya Financial, based in West Springfield, Massachusetts, United States. AeroLeads shows a work email signal at voya.com, phone signal with area code 617, 401, and a matched LinkedIn profile for Tom Wiggin.
Tom Wiggin previously worked as Senior Project Manager, ScrumMaster at Massmutual and Sr IT Project Manager Consultant at Cvs Health. Tom Wiggin holds Bachelor Of Arts (Ba), Philosophy from Tufts University.
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Project Management | Agile, Scrum, SAFe | Operations ManagementSUMMARY:• Accomplished leader with extensive experience managing teams and projects in both business and IT roles as Scrum Master, Project Manager, and Operations Director• Highly skilled communicator who builds, motivates, and manages successful matrixed teams across business and IT functions• Recognized for cultivating strong and positive stakeholder and client engagement, delighting customers, and for genuine passion about Agile, continuous improvement, process controls, compliance, and risk managementCAPABILITIES:• Expertise and Experience: - Experienced with Agile/Scrum, traditional Project Management, and Operations Management; actively driving prioritization and execution of backlogs, project plans, stakeholder status reporting, and governance structures, to deliver against budget, timelines, scope, and resources, with high quality and audit-ready outcomes - Certified Scrum Master (CSM) and Scaled Agile Frameworks (SAFe) Certified Scrum Master (SSM) - Comfortable managing and leading diverse, matrixed teams through ambiguity - Focused on continuous improvement. Lean Six Sigma Green Belt trained.• Relationships and Communication: - Dynamic, collaborative and consultative engagement with both internal and external stakeholders - Highly effective and skilled communicator, experienced with engaging, presenting, and reporting, internally and with clients, at all seniority levels - Experience engaging directly with clients, internal and external stakeholders, vendors, and across the enterprise; bridging business and IT perspectives • Consultative Leadership: - Collaborative, flexible, energetic leader, focused on helping people to be successful - Optimistic and results-oriented leader: working to select and mentor the right people to deliver the right outcomes - Decisive and focused leader of teams in many formats; direct-reports, matrixed, virtual, hybrid
Listed skills include Project Management, Program Management, Operations Management, Cross Functional Team Leadership, and 27 others.
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New York, Ny, Us
- End to end Project Management for multiple projects in Wealth Solutions, Health Solutions, and Corporate areas. - Resource planning, team leadership and governance, audit governance, managing risks, contingencies, and dependencies.- Direct client liaison for project health and status monitoring and communications across a portfolio of concurrent IT projects
Springfield, Massachusetts, Us
• Salesforce Scrum Team: Combining multiple CRM tools onto a single Enterprise Salesforce instance • Enterprise Platform Optimization Program (SAFe Agile): transforming and modernizing multiple ETL and data-mapping platforms into a single Enterprise tool - Drove and facilitated Agile Scrum ceremonies: Sprint Planning, Huddles, Refinement/Grooming, Sprint Review, Demo, Retrospective, Quarterly planning, SAFe Agile Program Increment Planning events - Provided timely, regular, detailed communication to stakeholders and team including status reporting, celebrating successes, and escalations - Monitored and managed risks and issues, surfaced and cleared impediments - Supported and mentored team as Agile coach and champion - Utilized workflow and collaboration tools: JIRA, Confluence, Box, SharePoint, MS Teams, Clarity/PPM - Ensured audit-readiness of project artifacts • Project Management for multiple small and medium scale business-as-usual projects utilizing waterfall and hybrid approaches, including Kanban
Boston, Ma, Us
Defined Benefits Outsourcing • End-to-end process ownership and program management, with accuracy consistently above 99% and defects decreasing by 44% over 5 years • Development and expansion of broad controls for high-risk, highly-visible client deliverables, resulting in 8 years of successful SOC-1, client, and corporate audits • Development and maintenance of reporting and metrics with a focus on operational efficiencies and excellence in delivering high quality customer outcomes • Relationship building with internal and external business partners to achieve ongoing quality and process improvements: survey ratings 100% “satisfied” or “extremely satisfied” for 2 years running
Boston, Ma, Us
Defined Benefits and Defined Contribution File Processing; Workplace ServicesSuccessfully drove end-to-end process standardization and implemented robust controls • Built newly functionalized and matrixed international team of 30 analysts and developers • Transformed non-standard and highly variable process to near 100% standardization over 2 years
Boston, Ma, Us
HR/Payroll Information System Implementation • Provided expertise, analysis and direction regarding transformation of service operations processes, tools and infrastructure • Developed requirements and specifications for reporting and interfaces
Boston, Ma, Us
HR/Payroll Outsourcing: Large Market - Client Services • Created, developed, re-engineered, and supported processes, procedures, tools and infrastructure to streamline and drive efficiency into service delivery, metrics and reporting • Created and supported MS Access database application that enabled workflow, business process management, customer relationship management, and issue resolution management for client services organization - integrated with enterprise tools • Served as business unit lead on cross-functional, practice-wide, and cross-practice project teams
Palo Alto, Ca, Us
Compaq Human Resources Administration Center • Systems documentation, instructional design, web design, training facilitation, end-user support, systems testing, facilitation of process improvement methodologies, project management
• All aspects of operations, management, scheduling and training for staff of 3 Supervisors, 6 Trainers, 100 Drivers • Designed and implemented performance metrics, operational standards and measurement systems.
• All aspects of recruiting and staffing; wage and job analysis, advertising, recruitment campaigns and events, hiring budget management • Created and maintained comprehensive MS Access HR recordkeeping database application
Quick answers generated from the profile data available on this page.
Tom Wiggin works for Voya Financial.
Tom Wiggin is listed as Sr Project Manager at Voya Financial.
AeroLeads has found 2 work email signals at @voya.com for Tom Wiggin at Voya Financial.
AeroLeads has found 2 phone signal(s) with area code 617, 401 for Tom Wiggin at Voya Financial.
Tom Wiggin is based in West Springfield, Massachusetts, United States while working with Voya Financial.
Tom Wiggin has worked for Voya Financial, Massmutual, Cvs Health, Fidelity Investments, and Hp (Compaq).
You can use AeroLeads to view verified contact signals for Tom Wiggin at Voya Financial, including work email, phone, and LinkedIn data when available.
Tom Wiggin holds Bachelor Of Arts (Ba), Philosophy from Tufts University.
Tom Wiggin is listed with skills including Project Management, Program Management, Operations Management, Cross Functional Team Leadership, Business Process Improvement, Client Relations, Building Business Partnerships, and Leadership.
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