- Oversaw the flow of inventory across a range of Wegman’s departments and product types, ensuring that shelves were properly stocked.- Provided essential customer experience services, including directions, friendly advice and ad hoc solutions crucial to a positive in-store experience.

- Ensured excellent customer service by listening to customer needs and taking action to provide a satisfying experience.

- Coordinated the shipment and delivery of both store product as well as customer purchases, ensuring customers have a favorable logistical experience.- Established strong relationships with customers, providing crucial consultation on projects and creating recurring revenue.

- Facilitated the accurate and timely production and delivery of container products through coordination of the supply chain from raw materials to finished goods.- Ensured optimal customer service by visiting client sites with account managers to determine needs and requirements and negotiate prices and delivery terms.

- Managed large department of plastic card manufacturer and ensured production and quality standards.

- Oversaw high volume production of disposable plastic food and drink container products.- Attained achievement of numerous performance metrics related to quality and efficiency.

- Promoted from shift supervisor to manager.- Maintained production expectations of sheet steel coil leveling and cut to size shearing and packaging for timely delivery.