Resourceful results oriented customer focused telephone equipment Product and Component Specialist, Technical Support, Inside Sales, Application Engineering Representative and Manager skilled in multitasking various daily internal and external customer issues from; troubleshooting, product and component installation, product information, application analysis for product recommendations, new product introduction training and component installation support. Develop and maintain excellent customer relations on a continual basis through:- Constant internal and external customer product training. - Assisting Field Service Technicians with troubleshooting cell site enclosures at their facilities.- Helping Customers understand how to determine component failures & replacement parts needed. - Providing product recommendations to meet Customer application needs and contribute to revenue.
Listed skills include Product Development, Manufacturing, Engineering, Mechanical Engineering, and 13 others.