Technical Support Specialist
Current
Nov 2022 - Present
AeroLeads people directory · profile
Tom Lord Email & Phone Number
Software Engineer
at
mx51
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Engineer
Location
Greater Sydney Area, Australia
Company size
Who is Tom Lord? Overview
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Quick answer
Tom Lord is listed as Software Engineer at mx51, a with 47 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Tom Lord.
Tom Lord previously worked as Technical Support Specialist at Mx51 and Junior Site Reliability Engineer at Mr Yum. Tom Lord holds Software Engineering Immersive from General Assembly.
Company email context
Email format at mx51
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mx51
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Profile bio
About Tom Lord
Current General Assembly student, future software engineer!In 2021, I decided to undertake a career change and move into software development. I've always had a passion for technology so I decided to leave my position as a project coordinator and make software engineering my life's pursuit. Studying with General Assembly has allowed me to indulge this passion and since starting the course, I haven't looked back.Being an avid musician and bedroom producer, I've become fascinated in how a musician can interface with technology to produce music. I'm particularly interested in virtual studio technology and how DAWs and plug-ins come together to allow producers to have their physical equipment such as synthesizers and guitar amplifiers replicated digitally on their computers.
Current workplace
Tom Lord's current company
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7 roles
Tom Lord work experience
A career timeline built from the work history available for this profile.
Junior Site Reliability Engineer
Nov 2021 - Aug 2022
Student
+ Client side programming with JavaScript, HTML and CSS+ Server side programming making use of servers and APIs with Ruby
May 2021 - Jul 2021
Project Coordinator
+ Coordinated the end-to-end installation of gaming and ATM related hardware.+ Acted as first point of contact for clients, technicians and external parties.+ Managed day-to-day administration of client and install technical data.
Jul 2019 - Feb 2021
Help Desk Supervisor
+ Supervised helpdesk staff+ Reviewed data to ensure procedures were followed and performance standards were met.+ Managed incoming workload and provided feedback to operators on job performance.+ Trained new staff
Oct 2017 - Jul 2019
Help Desk Operator
+ Liaised with customers over the phone to alert them to technical issues and provide troubleshooting assistance.+ Effectively handled complaints, disputes and cash settlement queries.+ Coordinated technician attendance with venues and third party service providers such as ITS, Prosegur and Armaguard.+ Made use of internal monitoring applications for outages, troubleshooting and reviewing of device fault history.
Oct 2016 - Oct 2017
Warehouse Team Member - Paint
+ Provided paint advice to customers face to face and over the phone.+ Liaised with suppliers+ Opened and closed the department+ Managed stock
Feb 2011 - Oct 2016
Team & coworkers
Colleagues at mx51
Other employees you can reach at mx51.io. View company contacts for 47 employees →
PK
Phoebe Kershaw
Colleague at Mx51Sydney, New South Wales, Australia
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RI
Rochelle Ireland
Colleague at Mx51Gold Coast, Queensland, Australia
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NK
Naveena Kottani
Colleague at Mx51Hornsby, New South Wales, Australia
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RD
Rohan Dawes
Colleague at Mx51Kallangur, Queensland, Australia
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JH
Jackie Huang
Colleague at Mx51Sydney, New South Wales, Australia
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DE
Dale Emery-Smith
Colleague at Mx51Greater Canberra Area, Australia
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HM
Hayden Mclaren
Colleague at Mx51Auckland, New Zealand
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UV
Uma Varma
Colleague at Mx51Parramatta, New South Wales, Australia
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TS
Tony Sepentulevski
Colleague at Mx51Greater Sydney Area, Australia
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AT
Amanda Tomkin
Colleague at Mx51Melbourne, Victoria, Australia
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Phoebe Kershaw
Colleague at Mx51Sydney, New South Wales, Australia
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RI
Rochelle Ireland
Colleague at Mx51Gold Coast, Queensland, Australia
View →
NK
Naveena Kottani
Colleague at Mx51Hornsby, New South Wales, Australia
View →
RD
Rohan Dawes
Colleague at Mx51Kallangur, Queensland, Australia
View →
JH
Jackie Huang
Colleague at Mx51Sydney, New South Wales, Australia
View →
DE
Dale Emery-Smith
Colleague at Mx51Greater Canberra Area, Australia
View →
HM
Hayden Mclaren
Colleague at Mx51Auckland, New Zealand
View →
UV
Uma Varma
Colleague at Mx51Parramatta, New South Wales, Australia
View →
TS
Tony Sepentulevski
Colleague at Mx51Greater Sydney Area, Australia
View →
AT
Amanda Tomkin
Colleague at Mx51Melbourne, Victoria, Australia
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3 education records
Tom Lord education
Software Engineering Immersive
Cert 3, Cert 4 & Diploma Of Music Industry Studies
Ultimo Tafe
Hsc Certificate
Bradfield Senior College
FAQ
Frequently asked questions about Tom Lord
Quick answers generated from the profile data available on this page.
What company does Tom Lord work for?
Tom Lord works for mx51.
What is Tom Lord's role at mx51?
Tom Lord is listed as Software Engineer at mx51.
Where is Tom Lord based?
Tom Lord is based in Greater Sydney Area, Australia while working with mx51.
What companies has Tom Lord worked for?
Tom Lord has worked for Mx51, Mr Yum, General Assembly, The Banktech Group, and Eftex Pty Ltd.
Who are Tom Lord's colleagues at mx51?
Tom Lord's colleagues at mx51 include Phoebe Kershaw, Rochelle Ireland, Naveena Kottani, Rohan Dawes, and Jackie Huang.
How can I contact Tom Lord?
You can use AeroLeads to view verified contact signals for Tom Lord at mx51, including work email, phone, and LinkedIn data when available.
What schools did Tom Lord attend?
Tom Lord holds Software Engineering Immersive from General Assembly.
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