Leading delivery of a portfolio of projects. Highlights include:• Working with stakeholders and industry subject matter experts (SME), leading an effort to educate 25,000 users on adopting information protection tools and practices to secure intellectual capital.• Leading a team to migrate four repositories of 1B+ emails to a leading cloud SaaS provider. Scope includes achieving high search accuracy to support e-discovery efforts.• With Cyber Security, led a team to implement a new certificate-based Wi-Fi network in 150+ global sites supporting over 20,000 devices.• Migrated the corporate video streaming service to HTTPS encompassing 40+ sites around the world.• Led an analysis of software applications to optimize endpoint device performance and plan configurations of future asset purchases.

Consultant, Education Testing Service Led timely delivery of contracted deliverables to the California Department of Education. This effort included: • Creating and executing comprehensive IT plans to support delivery of academic assessments to over six million students including testing delivery, test scoring and score reporting. • Creating management of change plans to improve adoption of agile development practices and tools. Lead an enterprise wide transformation initiative to increase agility and velocity for a leading financial services company. The effort includes: • Implementing a cloud-based sharing and collaboration platform across 10+ business units, • Deploying a Cloud Access Security Broker (CASB) service to comply with client and industry practices, policies, • Consolidating over 12TB of content, • Enabling content sharing and collaboration with partners, service providers, industry groups and clients, • Driving sustained user adoption by applying organizational change management practices.

Senior Program Manager, Business Capability Lead, Digital Design and AccelerationEngaged by Bristol-Myers Squibb to manage multiple large IT initiatives. Accomplishments include:• Implemented a corporate communication platform serving over 35,000 employees, built using Amazon AWS, Microsoft Office 365, supporting web, iOS and Android platforms, applying agile development principles. Led teams from multiple vendors (on-shore, off-shore). • Reduced user response time over 60% by developing and deploying a web-based application performance monitoring system across 14 global locations, leading teams spread across 9 countries. • Cut unrecovered divisional project spend by over 50% by putting in place a project tracking process covering 500+ IT professionals across 10 capability areas.• Increased divisional expense forecasting accuracy (multi-million $) by implementing analytics tools (Oracle, Tableau) and accelerating visibility to trends, insights.• Grew development team productivity, increased client satisfaction by enabling frequent releases through adoption of Agile practices and deployment of DevOps tools (Team Forge, HP ALM, AWS, Jenkins).• Streamlined the development environment by consolidating 4 repositories into a SaaS-based source code management platform, establishing consistent content management practices, supporting over 625 programmers and 220+ projects.• Minimized annual operating expenses by aggressively negotiating software licensing agreements (0% increase for 4 years) and by diligently monitoring license usage. • Led a Project Management Office (PMO) to establish consistent practices across a portfolio of 100+ projects. Helped stabilize critical divisional projects by focusing oversight on key success criteria.

• Supported large IT outsourcing pursuits ($50 million+) by ensuring service management solutions met client requirements, achieved financial targets, met service levels and set realistic transformation milestones.• Streamlined pursuit governance with government business units to support 50+ global pursuits ($50 million+), reducing pursuit costs and reducing delivery risks (schedule delays, costs overruns).

• Grew revenue by $12M+ by instituting a project governance process, to ensure team member efforts were aligned with client priorities.• Increased client satisfaction by ensuring smooth project startups to meet critical, aggressive milestones.• Enabled an organizational change consulting engagement to support client’s adoption of Windows 7 for 15,000+ employees.

Delivered contract deliverables representing $15 million+ revenue by leading 6 workstreams of a large, multi-vendor service management transformation, migrating 11+ processes to integrate with EDS’ service model. Managed schedule, issues/risks, client expectations, financials, communication plan.

Program Manager, Global Sales Enablement,• Developed a business case persuading executives to fund a knowledge management program which enabled sales and improved client satisfaction by effectively sharing industry expertise across pursuit teams and client accounts, applying organizational change practices.• Accelerated the launch of 8 industry content and collaboration community of practice portals by 6 months, leading to quicker adoption by community members.

Program Manager, Innovation and Knowledge Management Initiative,Co-led a team of subject matter experts to define a knowledge management program to improve collaboration and content sharing across global business units. Led teams to conduct market analyses, execute pilot projects and build business cases to secure funding for strategic initiatives. • Reduced cost of sales, increased client responsiveness by implementing a content repository enabling account and sales teams to quickly find and re-use sales content.• Rolled-out a corporate marketing portal providing global sales and marketing teams (2,000+) with current service offering collateral, value propositions, competitor information, and market analysis. • Led negotiations (pricing, terms and conditions) for a multi-year, multi-million dollar software licensing agreement.

Director of Marketing, Document Management ServicesResponsible for establishing and implementing a strategic planning process to assess the division’s capabilities and to define an appropriate service portfolio. Also, promoting division’s competencies to business units in North America, Europe and Asia, and conducted business planning sessions with international prospects to identify opportunities.

Business Development Manager (Enterprise Systems)Directed cross-functional teams to expand service offerings and enter new markets. • Led a business performance improvement engagement valued at $9 million. Directed activities from feasibility assessment to process analysis through implementation.• Led a team of EDS and industry subject matter experts to develop a mission-critical maintenance support function for a major airframe manufacturer.

Business Development Manager (Europe)Implemented business plans to expand the division into France, the United Kingdom, Italy and the Benelux. Oversaw market planning, sales and implementation teams.• Implemented an organization model to collaborate with geographical business units, leading to quicker market penetration; designed a knowledge transfer plan to increase local expertise and self-sufficiency.• Applied corporate Strategic Value Selling methodology (Holden Corp.) to generate systems integration and consulting revenue resulting in $12 million of total contract revenue and a sales pipeline exceeding $30 million.