Tom Wood Email & Phone Number

City Of London, England, Gb

Owner of all things Information Security, Business Resilience and Data Protection :-Responsibilities Include:• Formulation and execution of the Information Security strategy across Amwins Global Risks• Regular Information Security updates and briefing sessions to numerous Boards of Directors• Liaison with the regulator and ICO on matters associated with Information Security and Data Protection• Accountable for end to end security risk management activities• Cyber security• Security incident management, reporting, trending, and analysis• Audit review, response, and mitigation based on a prioritised risk approach• Security assurance embedding within relevant governance regimes• Security education and evangelisation across Amwins Global Risks• Monitor compliance with GDPR and other data protection laws• First point of contact for supervisory authorities and individuals whose data is processedPeople, Premises, Data, Policies, Incidents, Risks, Assets, Data Protection, Governance, GDPR, Data Classification, Vendor Management, CyberGained Cyber Essentials certification for Amwins Global RisksDelivered GDPR compliance for Amwins Global Risks

Birmingham, Gb

Technical Account Manager for HP, IBM, Accenture, Deloitte, Steria, Capita, Cap Gemini, Fujitsu, CGI, CSC and HDS

San Jose, California, Us

Provide Technical Account Management to Symantec.Cloud UK Enterprise Strategic Accounts. Focusing on new business, upsell, crossell into existing accounts, client retention and renewal.Partnering with the Enterprise sales team to provide pre & post sales support, technical due diligence, solution setting, implementation planning and business case development.Negotiated and took ownership of RFI/RFP responses.Maintaining deep practical technical knowledge of Symantec.cloud integration within the customer's environment, including network, security, systems administration, and messaging management.Manage and own the technical relationship with all the key accounts listed below. BP – 150k usersAstraZeneca – 87k usersNovartis – 150k usersMorrison – 10k usersBT – 200k usersUnilever – 110k usersPilkington NSG – 20k usersBritish American Tobacco – 45k usersDelivering ZERO churn across client portfolio for the lifetime of all accounts.

Mountain View, Ca, Us

Responsible for the Life Cycle Management of a varied portfolio of MessageLabs Clients.Identifying the requirements of individual customers/partners, coordinating project teams and cross-functional resources to ensure that delivery is on time and within quality and budgetary targets Account management of key global accounts. Responsible for managing clients that bring in 75% of the company revenue year after year Resolving escalated issues raised by customers concerning the service in a professional manner and to agreed time frames ensuring all calls are logged with full details, escalating issues when appropriate and liaising with the technical support team where necessary. Providing input and support in the creation of strategic and tactical account plans and maintaining strategic direction for existing relationships.

Implemented a Global Email system in all the offices in just 8 months resulting in improved employee productivity. Managed all corporate Checkpoint and Cisco Firewalls.Performed internal Security Audit reaching BS5750