• Completed move to Office 365, including Skype/Teams telephony and conference room one-touch-dialo Improved collaboration with Teamso No drop in operational functions during COVID-19 remote workforce requirement• Oversight of Oracle Fusion Cloud Financials o Increased automation and reliabilityo Reduced support spend by 70%o Improved SOX Response• Developed data security plan to protect critical company assetso Implemented Okta SSO MFA to protect all cloud assetso Selection of next generation antiviruso Selection of industry leading firewall technologyo Selection of industry leading email security• Implemented 4 Veeva operational modules in 2020o Began discussions in early 2019, Identified key cross function stakeholderso Selected Veeva as our solutiono Budgeted in 2019 and 2020o Formalized contracts, set expectations, defined ownerso Kick off in 2020, two modules simultaneously, eTMF and Quality• Implemented CFR Part 11 DocuSign for validated e-signatureo Critical for Clinical contracts required for eTMFo Approvals in Quality system• Facilitated company move from SF site to new site in SSF• SAAS apps implementedo BambooHR – Human Resources toolo ClickTime – Project time trackingo Concur – Expense reportingo EFax – Clinical safety and monitoringo Jira – SOX Change management, IT Helpdesk and Knowledgebaseo Planful – Budgeting tool for Financeo Backupify – Backup of all lab device data, Office 365 data

Acorda Therapeutics Acquired Biotie Therapies in 2016• Integrated Biotie staff into Acorda systems• Created Office 365 hybrid environment to improve email delivery to the organization• Instructed and created opportunities for Acorda to better understand SharePoint and to better leverage tools for collaborative benefit• Co-hosted all company events utilizing various conferencing tools• Familiarity with SOP's, processes and regulations which govern a public, medical device company

Manage and develop IT infrastructure for global pharmaceutical organization. Integrate global services between Finland and US sites. Develop technology platform for collaboration and document control. Manage IT vendors at all sites.• Implemented SharePoint 2013 as global collaboration toolSharePoint allows for cross site collaboration around key pipeline assets. • Transitioned organization to Windows 8/10 and Office 2013/2016.It is critical to stay up to date with emerging technologies. Technologies available using the latest operating systems and business tools. • Upgraded and maintain Microsoft Dynamics NAV Financials 2013International requirements include VAT, Finnish Reporting• Transitioned organization to Exchange 365 and Office 365 apps. This gave the organization access to Skype, OneDrive and OneNote. Powerful collaboration and productivity tools.• Virtualized global infrastructure, which allowed for sites to be fail over capable• Designed and implemented global disaster recovery plan Capabilities include the ability to spin up lost environment at either sister site.• Developed and managed budget, organized software licensing, inventory of all assets• International vendor management

Manage IT infrastructure delivery and improvement at two sites for call center/sales organization. Role includes vendor and budget management. Organization wide partner and collaborator in business improvement initiatives.• Delivered enhanced reporting on call center metrics which assisted Marketing in SEO planning• Brought understanding of Cisco Call Center environment to organization. Improved reporting and accountability• Leveraged managed services to make improvements to infrastructure and systems • Improved existing VMware environment, enhancing function and redundancy• Reduced complexity in Switch layer. Flattening and improving routing throughout WAN environment• Redesigned corporate WAN, eliminating bottlenecks and improving overall access to services• Empowered existing Helpdesk environment, reduced open tickets from over 600 to average under 30• Reduced inherited IT budget by over 50%• Organized and energized existing support team

Document current processes around legacy order entry system. Analyze options for improvements based upon IT Best Practices, Cost Considerations, and Reporting needs.• Worked with entire organization to define core business• Developed new model based upon core business needs• Created timeline to implement improved legacy order entry system• Budgetary considerations

Directed staff of 6 in all aspects of IT operations including budgeting, global connectivity, network operations, support services, vendor relationships, internal process improvement and strategic planning. • Improved company communications and collaboration by implementing global SharePoint based intranet. Increased information sharing and bridged the gap between international sites and corporate. Rolled out without budget and adopted companywide. • Successfully transitioned to VoIP telephone system at Corporate and Singapore sites. Traditional PBX was replaced and voicemail was integrated into Email. Communications were improved and infrastructure was reduced.• Designed and implemented global IT strategy. Setup four remote/foreign sites in Singapore, Hungary, Germany (Closed) and Pasadena (Closed). Utilized centralized services to reduce costs and increase collaboration.• Drove major upgrade and overhaul of finance systems (Great Plains). This allowed for improvements in speed and user accessibility. • Assisted in selection of Document Control system for use in QA/QC. Solution was scalable and applicable companywide. • Defined documentation and processes to be compliant with IT audit requirements (SOX 404)• Assisted in design and creation of external website, including online catalog of products• Managed IT budget• Assisted in contract management software selection and current implementation• Implemented E-Commerce, VMware cluster, secure Laboratory subnet, online employee directory

Successfully guided Codexis towards independence from parent company, Maxygen. Created, designed and developed department structure and processes. Selected appropriate technology to allow for Codexis growth.• Implemented Financial system (Great Plains) including Purchasing system (ReQlogic).• Purchased VoIP ready technology in anticipation of VoIP implementation. • Selected cost effective SAN solution. This allowed for reliable and scalable storage of information. Initial purchase and design was still in use as of July 2010. • Developed new hire process in collaboration with Human Resources thereby creating a vehicle for quick growth. • Implemented remote access VPN connectivity and BlackBerry access for over eighty employees. This allowed for users to continue to be highly productive when traveling or out of office.

Responsible for all support at Palo Alto location including server maintenance and desktop environment. Project management of companywide solutions. Communicated and implemented solutions as provided by parent company. • Successfully transitioned entire company from Macintosh to Windows desktop environment. • Knowledge of laboratory software and hardware.• Backup and restore files for Palo Alto site. • Transitioned company toward communicating information via projector and computer instead of transparency overheads. Costs were reduced and the user trust in technology was increased.