Tom Pratt Email & Phone Number

South San Francisco, California, US

South San Francisco, California, US

• Completed move to Office 365, including Skype/Teams telephony and conference room one-touch-dialo Improved collaboration with Teamso No drop in operational functions during COVID-19 remote workforce requirement
• Oversight of Oracle Fusion Cloud Financials o Increased automation and reliabilityo Reduced support spend by 70%o Improved SOX Response
• Developed data security plan to protect critical company assetso Implemented Okta SSO MFA to protect all cloud assetso Selection of next generation antiviruso Selection of industry leading firewall technologyo.
• Implemented 4 Veeva operational modules in 2020o Began discussions in early 2019, Identified key cross function stakeholderso Selected Veeva as our solutiono Budgeted in 2019 and 2020o Formalized contracts, set.
• Implemented CFR Part 11 DocuSign for validated e-signatureo Critical for Clinical contracts required for eTMFo Approvals in Quality system
• Facilitated company move from SF site to new site in SSF

Pearl River, New York, US

• Acorda Therapeutics Acquired Biotie Therapies in 2016
• Integrated Biotie staff into Acorda systems
• Created Office 365 hybrid environment to improve email delivery to the organization
• Instructed and created opportunities for Acorda to better understand SharePoint and to better leverage tools for collaborative benefit
• Co-hosted all company events utilizing various conferencing tools
• Familiarity with SOP's, processes and regulations which govern a public, medical device company

Turku, FI

• Manage and develop IT infrastructure for global pharmaceutical organization. Integrate global services between Finland and US sites. Develop technology platform for collaboration and document control. Manage IT vendors.
• Implemented SharePoint 2013 as global collaboration toolSharePoint allows for cross site collaboration around key pipeline assets.
• Transitioned organization to Windows 8/10 and Office 2013/2016.It is critical to stay up to date with emerging technologies. Technologies available using the latest operating systems and business tools.
• Upgraded and maintain Microsoft Dynamics NAV Financials 2013International requirements include VAT, Finnish Reporting
• Transitioned organization to Exchange 365 and Office 365 apps. This gave the organization access to Skype, OneDrive and OneNote. Powerful collaboration and productivity tools.
• Virtualized global infrastructure, which allowed for sites to be fail over capable

US

• Manage IT infrastructure delivery and improvement at two sites for call center/sales organization. Role includes vendor and budget management. Organization wide partner and collaborator in business improvement.
• Delivered enhanced reporting on call center metrics which assisted Marketing in SEO planning
• Brought understanding of Cisco Call Center environment to organization. Improved reporting and accountability
• Leveraged managed services to make improvements to infrastructure and systems
• Improved existing VMware environment, enhancing function and redundancy
• Reduced complexity in Switch layer. Flattening and improving routing throughout WAN environment

US

• Document current processes around legacy order entry system. Analyze options for improvements based upon IT Best Practices, Cost Considerations, and Reporting needs.
• Worked with entire organization to define core business
• Developed new model based upon core business needs
• Created timeline to implement improved legacy order entry system
• Budgetary considerations

Redwood City, CA, US

• Directed staff of 6 in all aspects of IT operations including budgeting, global connectivity, network operations, support services, vendor relationships, internal process improvement and strategic planning.
• Improved company communications and collaboration by implementing global SharePoint based intranet. Increased information sharing and bridged the gap between international sites and corporate. Rolled out without budget.
• Successfully transitioned to VoIP telephone system at Corporate and Singapore sites. Traditional PBX was replaced and voicemail was integrated into Email. Communications were improved and infrastructure was reduced.
• Designed and implemented global IT strategy. Setup four remote/foreign sites in Singapore, Hungary, Germany (Closed) and Pasadena (Closed). Utilized centralized services to reduce costs and increase collaboration.
• Drove major upgrade and overhaul of finance systems (Great Plains). This allowed for improvements in speed and user accessibility.
• Assisted in selection of Document Control system for use in QA/QC. Solution was scalable and applicable companywide.

Redwood City, CA, US

• Successfully guided Codexis towards independence from parent company, Maxygen. Created, designed and developed department structure and processes. Selected appropriate technology to allow for Codexis growth.
• Implemented Financial system (Great Plains) including Purchasing system (ReQlogic).
• Purchased VoIP ready technology in anticipation of VoIP implementation.
• Selected cost effective SAN solution. This allowed for reliable and scalable storage of information. Initial purchase and design was still in use as of July 2010.
• Developed new hire process in collaboration with Human Resources thereby creating a vehicle for quick growth.
• Implemented remote access VPN connectivity and BlackBerry access for over eighty employees. This allowed for users to continue to be highly productive when traveling or out of office.

• Responsible for all support at Palo Alto location including server maintenance and desktop environment. Project management of companywide solutions. Communicated and implemented solutions as provided by parent company.
• Successfully transitioned entire company from Macintosh to Windows desktop environment.
• Knowledge of laboratory software and hardware.
• Backup and restore files for Palo Alto site.
• Transitioned company toward communicating information via projector and computer instead of transparency overheads. Costs were reduced and the user trust in technology was increased.