Thomas Yen Email & Phone Number

ScribePT is an early stage venture that uses human scribes, powered by advanced machine learning models, to deliver the first suite of PT focused medical documentation services. Check out ScribePT.com to learn more.

A highly innovative live streaming receptionist platform that’s disrupting how businesses think about the efficiency and personalization of customer engagement.

Internal incubator tasked with developing new products and teams that will serve as future growth drivers within Civicom’s portfolio of businesses.

Greater San Diego Area

Partnered with pharmaceutical, biotech and medical device companies to develop and implement solutions that addressed challenges across the following: - Sales force strategy and optimization - Marketing analytics and brand strategy - Opportunity assessment and forecasting - Pricing strategy - Incentive compensation planning - Mergers and acquisitionsExamples of contributions:- Worked with the VP of Sales and the VP of Sales and Marketing of a fortune 500 healthcare company to develop prospective strategies for the deployment of a sales force with 400+ reps. Coordinated internal team efforts to enable a sales force reduction of ~25% without adversely impacting profits. Mitigated disruption of sales by redefining customer segments based on responsiveness to sales force effort and reallocating effort more efficiently across optimal product and customer segment combinations. - Guided efforts of a global team and delivered an opportunity assessment for a client interested in understanding the potential of an experimental drug. Conducted a combination of qualitative and quantitative research to understand the current treatment landscape, the physician ecosystem, as well as expected use of the drug relative to existing lines of therapy. Leveraged findings to create a long term sales forecast and to make recommendations regarding future commercialization strategies.- Coordinated with a global marketing client to establish key performance metrics across 6 global markets for a product with annual sales of ~$2B. Managed the design and implementation of a survey used to track key performance indicators. Synthesized and delivered key insights on each market for the client- Acted as co-chair for an internal compensation initiative.- Co-founded an office wide community service initiative which enabled over 20 employees in its first year to foster literacy by going and reading to disadvantaged youths at a nearby elementary school

Greater San Diego Area

Worked closely with the founding members of a Boston based start up. Conducted marketing research, which was later incorporated into the company's business plan. Reviewed the business plan and provided feedback and suggestions.

Worked closely with the communications branch of a political action committee. Responsible for publication and distribution of both an external and internal newsletter each day. Co-authored several letters, which were later endorsed by Democratic Governors. Conducted financial and political research. Monitored and reported on political hot-spots.

Bs, Applied Economics And Management

Education record