Tom Zorwick, Cp Apmp Email & Phone Number

Conway, Arkansas, United States

Conway, AR

• Manages moderate- to high-complexity RFx responses to Federal clients; manages the entire proposal process to include creating a proposal calendar with color reviews; integrates Pink, Red, Gold Team, and White Glove.
• Managed 12 proposals totaling over $519M in total contract value that resulted in $263M in awards.

Little Rock, Arkansas Area

Manage projects to grow company revenue (and prevent revenue losses caused by network capacity shortfalls) by procuring materials and labor, coordinating with field teams, and configuring newly-installed network equipment; create detailed network utilization reports for executive-level presentations that are used to determine areas for growth; audit and.

Little Rock, Arkansas Area

Troubleshot, maintained, and programmed ATM & Ethernet DSLAMs, Aggregators, Switches, and Aggregation Routers (including Adtran, Calix, Juniper, Redback, Cisco, and Lucent); provisioned PVCs, transport equipment, Ethernet devices, in-band and out-of band management, VLANs, and troubleshot devices including bandwidth issues involving T1s, IMA groups, DS3s.

• Supported State and Local Government, Education, and Enterprise sales organizations by independently managing moderate to high complexity customer Request for Proposal (RFP) responses; supervised global proposal.
• Managed 95 proposals totaling over $482M in total contract value with $280M reported as wins.
• Led Best Practices team responsible for updates to the guide containing all information relevant to performing as a Proposal Manager.
• Conducted peer reviews for other Proposal Managers submitting proposals to ensure adherence to Shipley & Associates best practices for proposal content and structure.

Conway, AR

• Analyzed and validated processing specifications with client or Acxiom team; advised client of potential process improvements and optimum use of data; analyzed input data, data formatting specifications, and output.
• Significantly reduced a 20-day process to a 5-day process by creating process efficiencies and automating data processes.

Columbus, Ohio Area

• Improved efficiency, customer satisfaction, and employee knowledge at 485 General Motors dealerships through analysis and improvements to processes, operations, and technology; presented information on new.
• Increased billable hours by more than 10% through systems integration, installation of wireless terminals, and training of employees on timesaving technology.

Lake Buena Vista, FL

• Acted as a liaison for General Motors to guests at the Walt Disney World Resort; presented current and future information on all vehicle divisions, including narratives pertaining to the hydrogen fuel cell vehicle and.
• Assigned daily job duties and created monthly schedules for a team of twelve members.

Troy, MI

• Investigated, diagnosed, and resolved cellular, software, and hardware related issues for General Motors OnStar subscribers; served as team leader by assigning daily projects to a team of twelve members, serving as a.
• Chosen by management to handle escalated subscriber cases. These cases required prompt resolution which demanded a high-level of technical expertise and professionalism.