Tomás Serra Santos

Tomás Serra Santos Email and Phone Number

Sales Force Effectiveness Specialist @ Grupo Medinfar
Portugal
Tomás Serra Santos's Location
Amadora, Lisbon, Portugal, Portugal
About Tomás Serra Santos

Responsible, logic and results-driven individual with experience in both Pharma and Medical Devices Industry.Interest in classical music, strategy board games and double bass playing

Tomás Serra Santos's Current Company Details
Grupo Medinfar

Grupo Medinfar

View
Sales Force Effectiveness Specialist
Portugal
Website:
medinfar.pt
Employees:
402
Tomás Serra Santos Work Experience Details
  • Grupo Medinfar
    Sales Force Effectiveness Specialist
    Grupo Medinfar
    Portugal
  • Grupo Medinfar
    Sales Effectiveness
    Grupo Medinfar Jan 2025 - Present
    Amadora, Lisbon, Portugal
    Analyze Sales Data: Evaluate sales performance metrics to identify trends, opportunities, and areas for improvement.Develop Sales Strategies: Create and implement effective sales strategies tailored to different market segments and customer needs. Monitor Market Trends: Stay updated on industry trends, competitor activities, and regulatory changes that may impact sales.Optimize Sales Processes: Streamline and optimize sales processes to improve efficiency and effectiveness. Coordinate with Marketing: Work closely with the marketing team to align sales and marketing efforts for maximum impact.
  • Iqvia Portugal
    Client Services Analyst
    Iqvia Portugal Apr 2022 - Jan 2025
    Oeiras, Lisboa, Portugal
    Establish and build positive client relationships with defined clients, understanding their requirements in terms of data and servicesManage queries raised by client using in-depth understanding of the client and data to ensure that a full and timely response is providedConduct client training on all aspects of data and systemsConduct client service meetings at customer siteServe as an expert contact for clients using data, software and servicesProvide additional insight and interpretation of the data to enable appropriate resolution of business questions and/or issueDefine and manage production of complex ad-hoc studies for clients, and coordinate internal production of regular client delivery
  • Iqvia Portugal
    Assignment As Account Manager Sales & Services
    Iqvia Portugal Jan 2024 - Nov 2024
    Oeiras, Lisboa, Portugal
    Managing and growing client relationships within the pharmaceutical and healthcare sectors, combining strategic planning, sales execution, and client service to ensure customer satisfaction and drive business growth.Building and maintaining strong, long-lasting client relationships, serving as the primary point of contact for key accounts, addressing client inquiries and concerns promptly.Understanding clients’ business needs, challenges, and objectives to provide tailored solutions, identifying and pursuing new business opportunities within existing accounts, developing and executing account plans to achieve sales targets and business growth, presenting and demonstrating IQVIA's products and services to clients, highlighting their value propositions, negotiating and closing sales agreements.Conducting market research and competitor analysis to identify industry trends and opportunities, collaborating with internal teams to develop strategic sales initiatives.
  • Arthrex Portugal
    Loan Service Specialist
    Arthrex Portugal Aug 2020 - Mar 2022
    Oeiras, Lisboa, Portugal
    Management and logistics of the equipment and implant needs of the whole countrysales teamSupply and demand planning - in charge of demand planning of all materials needed for the daily businessBusiness analytics and reporting
  • Hmr - Health Market Research
    Hmr Client Services Executive
    Hmr - Health Market Research Oct 2019 - Aug 2020
    Sintra, Lisboa, Portugal
    Establish and build positive client relationships with defined clients, understanding their requirements in terms of data and servicesManage queries raised by client using in-depth understanding of the client and data to ensure that a full and timely response is providedConduct client training on all aspects of data and systemsConduct client service meetings at customer siteServe as an expert contact for clients using data, software and servicesProvide additional insight and interpretation of the data to enable appropriate resolution of business questions and/or issueDefine and manage production of complex ad-hoc studies for clients, and coordinate internal production of regular client deliveries
  • Bnp Paribas Securities Services
    Market Specialist
    Bnp Paribas Securities Services Jun 2018 - Oct 2019
    Lisboa E Região, Portugal
  • Biosurfit
    Junior Product Manager
    Biosurfit Mar 2017 - Mar 2018
    Lisboa E Região, Portugal
    Business Support. Business Development. Data Analysis. Product Management. Quality Control and Assurance
  • Msd Portugal
    Sales Representative
    Msd Portugal Mar 2016 - Jul 2016
    Sintra
    Promotion of pharmaceutical products to healthcare professionals in assigned territory.Development and maintenance of relationships with existing clients and identification of new sales opportunities.Product presentations and in-depth information on product benefits, side effects, and proper usage.Updates on industry trends, competitor products, and new advancements in pharmaceuticals.Attendance in conferences, seminars, and training sessions to stay informed about new products and sales techniques.Preparation and submission of regular sales reports, expense reports, and other required documentation.Collaboration with the marketing team to develop and implement effective sales strategies.
  • Msd Portugal
    Diabetes Marketing Intern
    Msd Portugal May 2015 - Mar 2016
    Oeiras
    Assistance in the development and execution of marketing campaigns, including digital, social media, and traditional marketing channels.Market research to identify trends, competitive landscape, and customer needs within the diabetes care market.Support the creation of marketing materials, such as brochures, newsletters, and online content.Assistance in organizing and promoting events, webinars, and other promotional activities.Analysis and report on the effectiveness of marketing campaigns and suggest improvements.Collaboration with cross-functional teams, including sales, product development, and regulatory affairs.

Tomás Serra Santos Education Details

  • Faculdade De Ciências Da Universidade De Lisboa
    Faculdade De Ciências Da Universidade De Lisboa
    16

Frequently Asked Questions about Tomás Serra Santos

What company does Tomás Serra Santos work for?

Tomás Serra Santos works for Grupo Medinfar

What is Tomás Serra Santos's role at the current company?

Tomás Serra Santos's current role is Sales Force Effectiveness Specialist.

What schools did Tomás Serra Santos attend?

Tomás Serra Santos attended Faculdade De Ciências Da Universidade De Lisboa.

Who are Tomás Serra Santos's colleagues?

Tomás Serra Santos's colleagues are Carla Cardoso, Pedro Piteira, Felipe Ferreira Alves, João Vitorino, Sara Fernandes, Sérgio Justino Calado, Joao Oliveira.

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