Tomáš Janíček

Tomáš Janíček Email and Phone Number

Product owner ve společnosti CSOB @ ČSOB
praha, czechia
Tomáš Janíček's Location
Prague, Czechia, Czech Republic
Tomáš Janíček's Contact Details

Tomáš Janíček work email

Tomáš Janíček personal email

n/a
About Tomáš Janíček

Marketing expert with 8+ years of experience in banking, telco and automotive. Proven success in CRMand business development - YOY increase of new customers by 12 p.p., active customers by 3,6p.p. Proficient in customer lifecycle management, CRM, customer propositions development and productmanagement. Skilled in complex problem solving, creativity and analytical thinking.

Tomáš Janíček's Current Company Details
ČSOB

Čsob

View
Product owner ve společnosti CSOB
praha, czechia
Website:
csob.cz
Employees:
4434
Tomáš Janíček Work Experience Details
  • Čsob
    Product Owner Crm And Lead Managememt
    Čsob Feb 2021 - Present
    Responsible for:Retail client communication - NPS & Sale performance - Lead management tools and data developmentFocused on areas of investments, deposits, consumer finance
    View
  • Čsob
    Marketing Segment Manager
    Čsob Apr 2014 - Jan 2021
    Responsible for:Onboarding activities - customer journey, service model, tailored offers Acquisition activities - relaunch of employe benefit programBusiness development within ČSOB Group ( ČSOB Pojišťovna, ČSOB Leasing, Hypoteční banka) to improve product penetration and customer revenue
    View
  • Fincentrum A.S.
    Crm Manager
    Fincentrum A.S. Aug 2013 - Feb 2014
    Responsible for implementing CRM principles - x-sell, lead management, customer care and reporting. Participate on launching of MůjŠanon (PFM portal).
    View
  • T-Mobile Czech Republic
    Senior Crm Specialist For Residential Segment
    T-Mobile Czech Republic May 2012 - Jul 2013
    Managing of retention & contract renewal End-to-End process in residential segment.Participating on segment planning, responsible for revenue, churn rate and prolongation KPI. Implementing of new targeting model with tailor made prolongationoffers that improved prologation rate.
    View
  • T-Mobile Czech Republic
    Crm Specialist For Residential Segment
    T-Mobile Czech Republic Sep 2010 - May 2012
    Responsible for customer retention - control of KPIs and preparing activities supporting the plan fulfilment. I personally redesigned proactive and reactive retention processesincluding the redesign of prolongations & retention offers portfolio; managedimplementation of churn model into CRM system; redesigned the re-using of retention. The churn rate was improved by 1,4 p.p.
    View
  • T-Mobile Czech Republic
    Customer Process Specialist For Residential & Business Segments
    T-Mobile Czech Republic Jan 2009 - Aug 2010
    Responsible for all deactivation processes including customer retention, portout and contracttermination. Managing of process improvements to reduce customer complaints and churn.Participation on international projects within T-Mobile.
    View
  • Inter Cars Czech Republic S.R.O.
    Product Manager
    Inter Cars Czech Republic S.R.O. Oct 2007 - Dec 2008
    Responsible for the assigned product portfolio, including the coordination of sales activities,pricing adjustment and sales channels support.

Tomáš Janíček Skills

Telekomunikace Banking Crm Segmentace Marketing Campaign Management Product Management

Tomáš Janíček Education Details

Frequently Asked Questions about Tomáš Janíček

What company does Tomáš Janíček work for?

Tomáš Janíček works for Čsob

What is Tomáš Janíček's role at the current company?

Tomáš Janíček's current role is Product owner ve společnosti CSOB.

What is Tomáš Janíček's email address?

Tomáš Janíček's email address is tj****@****csob.cz

What schools did Tomáš Janíček attend?

Tomáš Janíček attended Univerzita Jana Evangelisty Purkyně V Ústí Nad Labem.

What skills is Tomáš Janíček known for?

Tomáš Janíček has skills like Telekomunikace, Banking, Crm, Segmentace, Marketing, Campaign Management, Product Management.

Who are Tomáš Janíček's colleagues?

Tomáš Janíček's colleagues are Marketa Kulova, Ivana Hajas, Václav Kreps, Erika Solikova, Martin Kožený, Lenka Salvetová, Jiří Pražák.

Not the Tomáš Janíček you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.