I work at Alcatel, later Alcatel-Lucent since October 2000. I was supporting DSL and ATM technology as Service Engineer, later Senior Service Engineer. I supported both hardware and management system for both technologies. Later, I changed work position to pre-sales (Technical Sales Manager). I worked in this position for 2 years supporting IP/MPLS technology.Since January 2009, I moved due to reorganisation of company to Senior Service Engineer position supporting IP/MPLS technology including Network Management System as well as supporting pre-sales from technical point of view. I'm presently continuing with Alcatel-Lucent IP/MPLS certification exams.I'm supporting different customers operating IP/MPLS technology. I'm currently focused on network management solution for them. I created several documents defining technical implementation of network management.Experience with RFQ responses (several global carriers, regional fixed line operator, state power utilities company) including product offers, SoC's (Statement of Compliance).In January 2012, I reached Alcatel-Lucent NRSII (Network Routing Specialist II) certification.Starting 14th January I work as Senior Service Engineer at Nokia supporting IP/MPLS technology and network management system.Specialties: contact with people, discussion of customer needs, finding optimal solutionDSL, ATM, Informix, IP/MPLS, Unix/Linux, Oracle/Sun