It Supervisor
Current• Lead and supervise a team of IT professionals, delivering technical support to over 500 users and managing 300 devices across multiple provinces.• Spearhead major projects, including the migration of company data from local network drives to Azure File Shares with secure P2S and S2S VPN connections, and the implementation of Microsoft Intune for comprehensive endpoint management.• Manage mobility billing and licenses resulting in annual savings of over $100,000.• Research, identify, and appraise emerging technologies, hardware, and software to provide strategic recommendations for continuous improvement.• Monitor nationwide user sign-in activities by using Log Analytics to identify and address compromised accounts promptly, ensuring swift and effective responses to security incidents.• Conduct cybersecurity awareness through NINJIO training videos, contributing to improved IT security protocols.• Oversee procurement and setup of new devices, aligning with infrastructure lifecycle management.
