Provide Continuous Innovation by Job To Be Done and Agile Discovery and Design Sprint- My projects: + BIDV Bank (Big 4 Banks in Viet Nam): B2C and B2B+ Vua Nệm Company+ Momo Company (Fintech): Promotion + Chợ Tốt (Carousell Corporation)+ Emolyzer Company: AI Measure Emotional Feedback and Social Listening+ CK Hub KAME (MarTech): Assistant AI Marketing+ MindX Technology+ Vietcetera+ Viettop English Center- Consulting on Job To Be Done - Outcome-Driven Innovation application to find Internal Factors to create innovative breakthrough features (Momo Promotion Feature grow more 20%, BIDV Bank uses to innovate features for B2B in 2024)- At the same time, advise combining Job To Be Done with Continuous Experiement for Continuous Improvement with data.- Reduce Design Sprint usage time from 5 days to 3 days with Job To Be Done (Viettop used Design Sprint 3 days to increase productivity in finding solutions for English educational products)- Consulting on using Job To Be Done - Customer Force Canvas to find External Factors for the Growth and Marketing team of Vua Nem

Teaching knowledge about Product Management. At the same time, advise Seniors and Managers who are studying to apply practically at businesses.- Quality management:+ Interview teachers who are longtime PMs who want to teach+ Develop lesson plans+ Handle student feedback+ Sharing and helping teachers increase their teaching level

The company is dedicated to offering exceptional after-school activities for prominent international schools in Vietnam. Our esteemed partners include VAS, ISHCM, SSIS, AISVN, AIS, and more.Strategic Vision: To establish ourselves as the premier provider of unique and captivating extracurricular activities for international schools in Vietnam.- Mission: To deliver the highest quality extracurricular programs to international schools, fostering student learning through enjoyable and effective methods.- Core Values: We prioritize highly trained and qualified teachers, along with meticulously developed lesson plans that cater to the needs of students.Offered Programs:- Enchanting Magic Club- Engaging Rubik Club- Energetic Dancersport Club- Inspiring Drawing Club- Dynamic Dance Club

- Analyzing strategies for facilitating the growth of the Official Account.- Conduct data analysis to uncover insights and identify the relationship between growth levers.- Develop a Hooked Model to enhance user engagement frequency.- Analyze usability testing and conduct user interviews to improve user experience (UX).- Utilize qualitative interviews, quantitative research, and regression analysis to identify the Job To Be Done and drive Outcome-Driven innovation.- Run T-Test, Chi Square, Anova One-way to test designs between independent samples or paired samples- Use Design Sprint 2.0 to design feature solutions for OA Zalo- Enhance user satisfaction when utilizing the Use Cases of the Official Account.- Aid the government's digital transformation campaign by facilitating communication between the Official Account Government and the public.- Analyze user experience to improve the accessibility of Official - As an Agile Coach, I am accountable for guiding team members in maximizing the efficiency of the Product Discovery process. Additionally, I ensure that team members are proficient in self-managing their tasks while implementing the Scrum Framework during Product Delivery.

- Analyze strategy along with BOD to come up with a suitable MVP- Find out the Underserved Needs for current POS machines serving large stores- After identifying unserved needs, recommend Value Proposition and Feature Set for small stores.- Set up Product Backlog and run Scrum with the Development team (As Scrum Master)- Estimate prioritizes features using MoSCoW and WSJF to optimize value for the business- Use Usability Testing and UX Research to improve Mockups and Prototypes.

Products ever made and built: - Vhome: real estate platform - EduConnect: eco-education platform ecosystem - eReview: product review platform - eCooking: a cooking learning platform - eBox: livestream ticketing platform - eWork: job search platform - Gather requirements from stakeholders (Board of Directors, Directors, Heads, etc.) through effective elicitation techniques.- Conduct thorough market, customer, user, and competitor research for eCooking, eWork, eReview- Analyze and recommend suitable data applications for the project, such as Google Analytics, Tableau, and Customer Data Platforms (CDPs).- Utilize qualitative research methods to uncover customer problems - - Employ quantitative research techniques to prioritize solutions based on key pain points. (Outcome-Driven Innovation)- Use 4 Steps Sketch to create solutions from which to build Wireframes and Mockups- Apply Law of UX to optimize user experience- Measure UX with Anova Test One-way to improve UX through multiple rounds of improvement before becoming a Prototype- Develop a comprehensive strategy and product roadmap for eCooking and eReview- Combine User Journeys and Mockups to create User Story Mapping, which can then be decomposed into Themes, Epics, User Stories, and Tasks for eShop, Educonnect- Using maps, UML diagrams, and BPMN 2.0 for analyzing Payment eBox Product (Livestream Platform)- Produce Business Requirements Documents (BRDs) and other specification documents for the project.

Una Market Product - Social Commerce Platform- Conduct comprehensive marketing research, utilizing both quantitative and qualitative methods.- Perform pricing research to determine optimal pricing strategies.- Serve as a business analyst, responsible for creating wireframes, flowcharts, and relevant documents.- Identify and prioritize key features for the Minimum Viable Product (MVP) stage.- Address logistical challenges and find solutions for suppliers and warehouse management.

- Collaborate with business users to effectively elicit and define user requirements, employing suitable methods for gathering and synthesizing information from diverse sources. Transform these requirements into functional specifications while aligning with management expectations.- Utilize BPMN 2.0 to design and streamline customer processes.- Act as a strategic business partner, comprehending business insights to proactively propose system solutions.- Translate high-level features into tangible representations such as wireframes, workflows, and prototypes using tools like Balsamiq.- Assist in the implementation of ERP systems for clients.- Define comprehensive documentation and user stories, meticulously maintaining the team's backlog. Skillfully write specification documents within Scrum and Agile frameworks.

As extracurricular teachers at international schools, our role encompasses various responsibilities, including delivering engaging lesson plans and providing training and support to our fellow employees.(*) Noteworthy Accomplishments: By leveraging our expertise, we have contributed significantly to the company's success. Within a span of two months, we helped the company achieve a net profit of $10,000. Furthermore, our efforts in optimizing variable costs have resulted in sustained profitability and increased profits in subsequent months.

Investigate the necessity of acquiring unsecured loan products for high-income office customers.