Manager in charge of Specialty All day dining , Santa Monica Breakfast Club

Assistant Manager for La Tablita, the signature Mexican Restaurant,located at Hyatt Regency Dubai Creek Heights

Outlet incharge for the Lobby Lounge, located at Hyatt Regency Dubai Creek Heights.Smooth running of daily operations within the LobbyAssist All day diningSchedules/rostering in accordance with operation levelsFood Cost controlEnsuring Guest satisfactionMonthly PNL explanationOperating Equipment controlDepartmental trainingAssisting with Group functions in All day dining SufraAchieving targets and monthly budgets

Outlet Manager for The Waterside Grill & Bar Smooth running of daily operationsBeverage stock controlSchedules/rosterCost controlGuest satisfactionMonthly PNL explanationOE controlDepartmental trainingAssisting with Group functionsAchieving targets and monthly budgets

As the Accounts Payable I was responsible for making sure that all AP related functions were completed as per Hyatt International Standards. I am also part of the Duty Manager team and assist as a Duty Manager within the Hotel. Processing of Daily Invoices accurately in a timely fashion in accordance with the Hotel & Club’s policies and procedures and local regulations.Assist the Chief Accountant & Director of Finance in all stages within the AP function.Ensure accurate and timely payment and posting of all approved invoices.Maintain all documentation in comprehensive and meticulous filing system on a daily basis.Enter all payments charged to the FF&E Reserve into the fixed asset register within the same month and maintain file copies.Reconcile all Accounts Payable supplier statements on a monthly basis and maintain clear records of this.Ensure ageing of Accounts Payable is no more than 30 days.Daily processing of Officers & Entertainment checks and reporting on these to the General Manager Director of FinanceMaintain excellent relations with all Customers, both internal and external.Provide a courteous, professional, efficient and flexible service at all times.Distribute all in-coming mails, memos and internal correspondence accurately and promptly.Handle all in-coming telephone calls or enquiries courteously and assertively.Attend all meetings as required by Executive Management.Prepare and participate in the Monthly Objective Review.Accounting Program: IscalaProperty Management System – Micros/Opera Fidelio RMS System – NetvuPoint

As the Accounts Receivable I was responsible for making sure that all AR related functions were completed as per Hyatt International Standards. While I was in this position I was able to cross train in 2 different departments within the Hotel namely Pastry Kitchen & Front Office. I was also required to fill in for the Executive Secretary when she was away on leave as well as did interdepartmental training with Accounts Payable, Income Auditor and Cashiering which led to my promotion to Accounts Payable in January 2013Debit controlProvide Sales & marketing & Head of Departments with the information necessary to manage their customersProcess & check all City Leger ChargesManaging payments made on Oubaai Golf SubscriptionsInvoicing of Oubaai annual Golf SubscriptionsProcess invoices/folios promptly to interim monthly statements & follow up letters on a timely basisFacilitate monthly Credit meetingsProvide a summary of the aging report required by the Accounting and Control division to prepare monthly reportsAccounting Program: Iscala, Property Management System: Opera Golf & Spa bookings system: Concept

As the General Cashier I was responsible for making sure that all Cashier related functions were completed as per Hyatt International Standards.Daily banking of all revenue received from all outlets.Handling cash –ups and counting floatsFillingDealing with foreign exchange pay outsHand out change to outlets.Solving cash and credit card problems.Dealing with guest queries telephonically and assisting them with the neededInformation regarding credit card authorizations.Keep record of petty cash pay outsKeep record of daily credit card transactionsWeekly spot check on credit card terminals

I was required to fill the function of assisting the Financial Manager with day to day tasks, Debit & Credit Control.Debit & Credit controlDaily cash up for Restaurant and Golf operations (NGN – HOTKEY)Daily payments for Kharafi Hospitality t/a Oubaai Hotel projectOccasional switch board operating

I was responsible for the day to day running of the lodge/inn. My duties included making reservations, checking guests in and out, assisting the general manager and owner with anything they required. I managed 3 housekeeping attendants and had to ensure each room/chalet was up to standard for our guests. I also assisted the Restaurant as a Waitress/Bartender when required. Front of House – Reception, reservations, customer service & WaitressComputer - Word, Excel, Lodge Control Housekeeping supervisor – 13 rooms, 2 self catering chalets (full function)

I started off as a waitress and was soon promoted to Restaurant Supervisor. I was responsible in assisting the Food & Beverage Manager & Assistant Food & Beverage Manager with the smooth and seamless running of the Members Clubhouse. At the members clubhouse we had a staffing of 15 persons. The members clubhouse is a 120 seater restaurant and the main focus is the golf members and their visitors.Customer/Executive Member serviceDaily Cash – up of restaurant and halfway housesCreated Oubaai Service ManualOversight of waitress, duties etc.Daily opening and closing of Members Club HouseProcessing of monthly invoices (Hotkey - NGN)Processing of monthly cost control sheets