Toneka Wright Email & Phone Number

Smyrna, Ga, Us

Atlanta, Georgia, Us

Leading comprehensive operations and program management for a dynamic entrepreneurship training organization. Spearhead the management of a 200+ participant program while driving operational excellence and team development.Key Responsibilities & Achievements:- Drive program engagement and retention, achieving a 34% increase in active participation (from 50% to 67%)- Manage end-to-end logistics for multiple in-person training events, including venue coordination, travel arrangements, and scheduling- Lead and develop international team members, fostering an inclusive environment that promotes innovation and collaboration- Oversee daily expert training calls and content delivery, ensuring consistent quality and participant engagement- Manage AI-powered training platform, optimizing user experience and tracking participant progress- Implement data-driven improvements based on participant feedback and engagement metrics- Direct budget management, vendor relationships, and resource allocation across multiple projects- Coordinate cross-functional teams to ensure timely delivery of program initiatives and content- Establish and maintain structured protocols for productivity tracking and project management- Create and execute comprehensive communication strategies for internal and external stakeholders- Oversee the production and delivery of physical products, including branded merchandise and educational materials- Monitor KPIs and analytics to drive continuous program improvement and strategic decision-making

Washington, Dc, Us

• Managed processing of terabytes of data for government and private law firms.• Experienced in managing internal and external communications to enhance brand reputation and drive organizational goals.• Create agenda, facilitate project meetings and tasks for completion.• Authored and facilitated project documentation, including contracts, SOWs, reports, and correspondence, emphasizing technical writing skills.

Washington, Dc, Us

• Manage eDiscovery projects; provides on-going advice on best and most efficient practices to process, review and manage data.• Manage client projects from inception for full life cycle of projects; choose best suited vendor based on case needs and cost; assist in preparation of SOW’s and RFP’s; develop processes and workflows to ensure best practices.• Develops project design specification in consultation with legal team; acts as primary contact for the legal team and vendors and assists the legal teams through all stages of litigation lifecycle for the projects.• Assesses learning needs of litigation staff to implement necessary training programs.• Track record of successfully managing crisis communications and handling sensitive issues with professionalism and discretion.• Coordinates in-trial support, including locating vendors to assist during trial with wire/cable setups. Supports trial and deposition teams in use of firm technology, and or client/vendor hardware necessary for trial.