Tone Ljones Email & Phone Number

Trondheim, Trøndelag, No

Stjørdal, Trøndelag, Norway

Head of IT infrastructure and IT operations.

Trondheim, Trøndelag, Norway

Responsibilities: - Overall responsibility for the IT and Devops teams across the group. - Overall responsibility for IT infrastructure and business applications across the group.

Trondheim, Sør-Trøndelag, Norway

General descriptionResponsible for the administration and effective operation of the Product Configuration team and IT Operation team, manage service and operational agreements with customers and suppliers, and ensure compliance with applicable data protection rules.Service Manager1. Prioritize and follow up of day-to-day tasks for IT Operations2. Responsible for a correct competence level and quality of internal training programs3. Organize team to ensure efficiency and capacity based on demand4. Responsible for documentation of internal processes and activities5. Responsible for coordination of all software deployments done for FARA customers.Data protection Officer1. Inform and advise the controller or the processor and the employees.2. Monitor compliance with the GDPR regulation.3. Awareness-raising and training of staff.4. Cooperate with the supervisory authority or/and customer and supplier DPO.5. Act as the contact point for the supervisory authority and customers and suppliers.

Trondheim, Sør-Trøndelag, Norway

General descriptionResponsible for the administration and effective operation of IT Operation team, manage service and operational agreements with customers and suppliers, and ensure compliance with applicable data protection rules.Service Manager1. Prioritize and follow up of day-to-day tasks for IT Operations2. Responsible for a correct competence level and quality of internal training programs3. Organize team to ensure efficiency and capacity based on demand4. Responsible for documentation of internal processes and activities5. Responsible for coordination of all software deployments done for FARA customers.Data protection Officer 1. Inform and advise the controller or the processor and the employees.2. Monitor compliance with the GDPR regulation.3. Awareness-raising and training of staff.4. Cooperate with the supervisory authority or/and customer and supplier DPO.5. Act as the contact point for the supervisory authority and customers and suppliers.

Trondheim Area, Norway

General descriptionResponsible for the administration and effective operation of the HW service (from May to October 2017), Product Configuration (from October 2017 to May 2018) and IT operation teams and manage service and operational agreements with customers and suppliers.Functions and activities1. Responsible to prioritize and follow up of day-to-day tasks for the HW Service team, Product Configuration team and IT Operations team.2. Responsible for a correct competence level and quality of internal training programs3. Organize teams to ensure efficiency and capacity based on demand4. Responsible for documentation of internal processes and activities

Trondheim Area, Norway

General descriptionResponsible for the administration and effective operation of the Customer Support team, and management of customer request according to service agreements for prioritizing and tracking of all service related issues.Functions and activities1. Responsible to prioritize and follow up of day-to-day service and support tasks2. Responsible for a correct competence level and quality of internal trainingprograms3. Organize team to ensure efficiency and capacity based on Operations BusinessPlan and demand4. Solve service and support tasks5. Provide qualified technical product support to customers, employees and others.6. Provide qualified consultative user support to customers and partners.7. Provide qualified technical support regarding setup and operations of productionenvironments to customers and partners.8. If necessary, request external support, e.g. from software or hardwaremanufacturers.9. Perform/Assist in testing of delivered solutions10. Responsible for the team to follow the internal processes/ activities. 11. Continuously take input on and improve the performance of the support process and infrastructure.

Trondheim Area, Norway

In Reinertsen I worked with safety and automation systems (SAS) under the Maintenance and Modification contract "M&M 2014"​ and the EPCI contracts "Svalin to Grane"​ and "Maria to Kristin". My tasks were various and included:- Preliminary engineering - Technical specification of hardware and software for purchase- Follow up of subcontractors- Preparation of installation documentation- Creating and updating documents, such as: System Control Diagrams, Cause and Effects, Area Safety Charts, Loop Drawings, Layout Drawings, and System Specifications- Assistance during installation- Commissioning - Final as-built documentation