•Nearly 20 years experience as professional manager.•Ability to direct complex projects from concept to fully operational status.•Goal-oriented individual with strong leadership capabilities.•Organized, highly motivated, and detail-directed problem solver.•Proven ability to work in unison with staff, volunteers, and board of directors.•Proven successful fund raising skills•Customer Service /Merchandising/Presentation•Loss Prevention/Human Resources•Store Operations and Execution•Financial Reporting/AdministrationSpecialties: •Balanced $1.5 million budget, resulting in impressive 15 percent profit margin.•Managed $650,000 senior center building project.•Wrote grants and secured funding for Peer Counseling Program for seniors.•Designed service development plans and conducted operation assessments.•Formulated, wrote, and implemented new employee orientation manuals.•Directed recruitment and retention of supervisors and staff.•Trained, supervised and evaluated staff, coached improvement management skills.