- Collaborate with sales, supply chain functions, and management team to drive new CRM configuration and Integration of ERP- Customer data wrangling, validation and revenue analysis- Customer behavioral segmentation and analysis using R language - Automate the segmentation and visualization by designing an interactive web application using R-Shiny- Drive continuous improvement of operations based on stakeholders' feedback- Streamline the logistics database and develop a comprehensive logistics map for all customers using Tableau and Excel- Develop accessible customer dashboards and reporting for company-wide use using Tableau- Develop comprehensive training packages for process change management and knowledge sharing

MQE at iPhone Brittle Team- Led improvement projects on brittle material operational reliability and strength testing.- Tasked with acquisition and analysis of production data.- Responsible for product quality, including IPQC, OQC, and downstream issues.- Conducted measurement equipment calibration, geometric dimensioning & tolerancing analysis by CP & CPK indicators- Responsible for supplier management, including yield gap review, and cosmetic yield study weekly and monthly.- Engaged in manufacturing Spec review and rationalization with vendor and internal function.- Efficiently dealt with a new product introduction as well as with manufacturing process improvement.

Work as senior quality engineer in Cummins East Asia Research & Development Center- Facilitate and manage CI & 6sigma projects and initiatives across all functions- Oversee the quality of the diesel engine assembly and testing procedures- Monitor the receiving products and service quality of local suppliers- Implement quality process improvement projects using Power BI, SharePoint, and Power Apps.- Led the QMS activities (documents control, internal & external audit on ISO9001 and IATF16949)- Accountable for continuous improvement activities (7-steps, FEMA, RCA & more) in order to ensure the compliance and optimization of internal processes- Held responsibility for the intellectual property management across all functions

Work as ME in Schlumberger Shanghai Qingpu Technology Center at wells completion production unit. - Led Lean Six Sigma project on process and quality improvement- Performed sales order review, including engineering drawing review, BOM review, raw material selection, tooling & routing review- Production cost variance analysis, ERP operation- Tasked with new product introduction localization using PFMEA & DMAIC methodologies.- Monitor the rework& scraps, OEE, and FPY for the product line.- Root cause analysis, CMM report & GD&T analysis- Deal with customer complaints, customer reporting, engineering change management- Fresh-outs training and mentoring