Toni Angello

Toni Angello Email and Phone Number

Award Winning Leadership Coach I Author I Government Affairs I National Small Business Association I Workforce Solutions I Sustainability I Lions Club I Global Supply Chain I Insurance I America Who’s Who I Board Member @ Angello Enterprises
Toni Angello's Location
Austin, Texas Metropolitan Area, United States, United States
Toni Angello's Contact Details

Toni Angello personal email

About Toni Angello

With a robust and dynamic career spanning various industries, I bring a wealth of experience and a strategic mindset to every project I undertake. My professional journey includes key roles in Work Force Solutions with the Texas Department of Criminal Justice, where I've contributed to impactful initiatives that support workforce development and rehabilitation.In the realm of construction and design, I specialize in both commercial and residential Design-Build projects, ensuring that each venture is executed with precision and innovation. My deep understanding of insurance & risk processes further strengthens my ability to navigate complex legal and contractual matters, providing solutions that are both fair and effective.As a seasoned professional in Global Supply Chain management, manufacturing, and product design, I have a proven track record of optimizing operations, driving efficiency, and fostering innovation. My expertise extends to the intricate processes of imports and exports, where I ensure seamless international trade and compliance.In my role in Asset Management, I leverage my experience to identify potential challenges and implement strategies that mitigate risk, safeguarding both assets and operations. Additionally, my work as a Real Estate Consultant allows me to offer insightful guidance on property investments, ensuring clients make informed decisions that align with their long-term goals.My diverse skill set, combined with a commitment to excellence, enables me to deliver results that exceed expectations across all areas of my expertise. Whether it's managing complex projects, optimizing supply chains, or providing strategic consultancy, I am dedicated to driving success and creating value in every endeavor.

Toni Angello's Current Company Details
Angello Enterprises

Angello Enterprises

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Award Winning Leadership Coach I Author I Government Affairs I National Small Business Association I Workforce Solutions I Sustainability I Lions Club I Global Supply Chain I Insurance I America Who’s Who I Board Member
Toni Angello Work Experience Details
  • Angello Enterprises
    Chief Executive Officer
    Angello Enterprises Feb 2023 - Present
    Austin, Texas, Us
    Vertical & horizontally integrated real estate firmGlobal & domestic supply chain for architectural & construction materials Architectural & engineering services Interior DesignInsurance & risk expert and consultant Custom commercial & residential builder Operations & strategic leadershipInstitutional real estate advisorPortfolio managementSmart scaling & business solutions
  • Divvy Homes
    Director Strategy Operations
    Divvy Homes May 2022 - Feb 2023
    San Francisco, California, Us
    Coordinated enterprise wide pre-event, event, & post event response to Hurricane Ian Evaluation & consultation on property insurance policy, deductibles, claim filing, and claim strategy to maximize claim value Intake & evaluation of enterprise wide corporate complaint management Analysis & recommendations for improvement on macro trends of customer complaints Operation & strategy analytics for internal processes and alignment for cross functional teams SOP development & integration for customer experience, emergency management & operational efficiencies Building & MEP expert for rehabilitation of catastrophe stricken properties, areas and states including perils hurricane, fire, and flood Training & distribution of change process management Cross functional buy in and support from interdepartmental collaboration to better serve enterprise wide initiatives
  • Zillow
    Senior Vice President Asset Management
    Zillow Jun 2020 - Feb 2023
    Seattle, Washington, Us
    Streamline renovation workflow leading to 273% increase in production YOYIncrease acquisition rate by 230% while decreasing risk per asset by effectively training field staff on effective estimating standards & material identification protocolsCross train, develop and enhance training for vendor management, scheduling, bidding, superintendents & estimators Renovation field manager trainer for newly onboarded managers country wide Monitor the field team’s key performance metrics Lead, interview, hire, onboard, and coach a team of estimators and renovation superintendentsProvide leader-led training to coach and develop the team in line with company standards, Communicate proactively and effectively with internal and external stakeholdersAssess cost and quality control metrics to ensure optimal vendor performancePartner with cross-functional field stakeholders and use wide- array of company technology to drive operational efficienciesIncrease vendor capacity & on boarding new vendors to improve production throughout all Texas markets Subject matter expert in all field operations roles Participated in multiple pilots to increase operational efficiency, move homes into resale on average 43 days while maintaining quality and team capacity constraints
  • Zillow
    Construction Superintendent
    Zillow Sep 2019 - Sep 2020
    Seattle, Washington, Us
    Oversaw on average 40 renovations per month with multiple trade coordination Perform quality control duties and responsibilities regarding the work being performedSchedule subcontractors, consultants, and vendors in critical path to ensure timely completionEnsure that subcontractor is fully executing and complying with his contracted scope of workCoordinate required inspections with local jurisdictionsIdentify subcontractor non-compliance with safety, health, and environmental quality standardsIdentify conflicts in construction progress and communicate them to project team for resolutionMarket Support for multiple markets identifying opportunities for improvement and process alignment through out all levels of management, superintendents & estimators Quality control analysis of all general & sub contractors Ensure on time delivery to market resale on average of 81%Maintain project budget +-200Received accolades and awards for metrics and on time deliveries for 2020, second highest ranked superintendent through all marketsTrained new estimators & superintendents in multiple markets to align on process & accuracy
  • Angello Consulting, Llc
    Real Estate, Business, & Insurance Consultant
    Angello Consulting, Llc May 2018 - Nov 2021
    Small & medium business operations consultant providing best in class operations and strategies to maximize efficiencies & profitability average 40%Concentration in organic & hyper growth models specializing in operations & strategyCommercial & residential insurance appraisals, average award value 180% increase from initial awardComplex project management & building consultant bringing fast paced accurate solutions to meet clients project deadlines Negotiate contracts, vendor bids & insurance disputes, average increasing contract value 175%Specialize in large loss & general adjusting claim value of 300K-1 million plusProvide expertise in all property insurance related matters including claim value, coverage disputes, documentation & litigation specialistSupport clients with alternative dispute resolution ,estimates, negotiation, building code compliance, vendor procurement, and phase construction Teach expert level software classes and continuously monitor end users improvement Lead implementations of process change, leadership training & contract negotiation tactics Critical thinking to solve complex problems occurring in new markets with process improvement Track, facilitate and manage operational issues and provide guidance and problem solving techniques for expeditious resolution
  • Usaa
    Insurance & Risk Analyst
    Usaa May 2017 - May 2018
    San Antonio, Texas, Us
    Build out Catastrophe Response Team including management, adjusters, vendors & response strategyOversee contractors and vendors to provide excellent member experience decreasing time to claim resolution Create benchmarks in order to ensure customer satisfaction and claim estimation accuracy & proper construction practices Inspect construction sites to provide superior quality in claims handling protocols Communicate with sub-contractors to ensure timely completion of trades Review and approve claim settlements 1 million+Access code and compliance issues to confirm project is within company standardsCEO Stuart Parker acknowledgement of catastrophe response strategy for NorCal Fire Response 2018
  • Liberty Mutual Insurance
    General Adjuster
    Liberty Mutual Insurance May 2014 - May 2017
    Boston, Ma, Us
    Coordinate repair processes with various MEP contractors, general contractors and their vendors.Manage vendor responsibilities including project deadlines, delegation of tasks, and accountability to customersCreate detailed estimates for a variety of contractors for complex claims. Assess property damage originating from fire, water, hail, vehicular, and vandalism.Recreate floor plans through Xactimate SketchCreate cost analysis reports based on most cost effective repair and replace processes.Initiate mitigation demolition for water and fire damage Analyze contractor estimates including overwrites and underwrites. Educate peers on customer service. Create presentations and led conference calls to improve regional customer satisfaction scores.
  • Allstate
    Catastrophe Claims Adjuster
    Allstate Sep 2011 - May 2014
    Northbrook, Il, Us
    Inspected homes for property damage.Interpreted and applied policy provisions into a variety of complex claim situations.Created atmosphere of trust and empathy upon meeting customers at their homes.Used Xactimate, Excel, MSB, and Navigator for estimating, reporting and documenting claims.Demonstrated extensive knowledge of interior and exterior construction methods.Issued payments for covered claims.
  • Hilton
    Food And Beverage Operations Manager
    Hilton Apr 2011 - Sep 2011
    Mclean, Va, Us
    Developed training and implemented new service standards for food and beverage employees which improved overall customer satisfaction scores by 10%. Responsible for large deposits and all cash taken in by the food and beverage department.Evaluate sales and labor productivity and created weekly sales report for upper management.Coordinate schedules of all restaurant servers. Preformed and shaped customer relations as compassionate front of house manager.Pre-screens applicants for room service, bar, and restaurant.
  • Outback Steakhouse
    Front Of House Manager
    Outback Steakhouse Jan 2007 - Apr 2011
    Tampa, Fl, Us
    Manage guest satisfaction through inquiries regarding quality of service, food, etc.Liaison between management and floor staff providing feedback to managing partner.Maintain standards of quality, service, and hospitality to patrons.Complete customer service training and Better Yourself through Education courses.Train new employees as hourly managers, cooks, bartenders, hosts, takeaway, and servers.Improved efficiency in inventory turnover by 3% and decreased shrinkage by 2%.

Toni Angello Skills

Leadership Growth Strategies Claims Handling Construction Management Bartending Food Sales Customer Satisfaction Food And Beverage Process Improvement Hospitality Management Claims Resolution Construction Hospitality Training Restaurants Customer Service Exceeding Customer Expectations Claims Management Business Process Improvement Management Project Management Managing Workflow

Toni Angello Education Details

  • Middle Tennessee State University (Mtsu)
    Middle Tennessee State University (Mtsu)
    Business Administration; Business Management
  • Middle Tennessee State University (Mtsu)
    Middle Tennessee State University (Mtsu)
    Management And Finance

Frequently Asked Questions about Toni Angello

What company does Toni Angello work for?

Toni Angello works for Angello Enterprises

What is Toni Angello's role at the current company?

Toni Angello's current role is Award Winning Leadership Coach I Author I Government Affairs I National Small Business Association I Workforce Solutions I Sustainability I Lions Club I Global Supply Chain I Insurance I America Who’s Who I Board Member.

What is Toni Angello's email address?

Toni Angello's email address is to****@****ail.com

What schools did Toni Angello attend?

Toni Angello attended Middle Tennessee State University (Mtsu), Middle Tennessee State University (Mtsu).

What skills is Toni Angello known for?

Toni Angello has skills like Leadership, Growth Strategies, Claims Handling, Construction Management, Bartending, Food, Sales, Customer Satisfaction, Food And Beverage, Process Improvement, Hospitality Management, Claims Resolution.

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