Toni Bennett Email and Phone Number

Managed 8 different franchisees for services rendered through various vendor portalsPerformed detailed research to resolve account discrepanciesPosted and followed established procedures for processing payments in the form of, ACH, checks, and credit cards on a weekly basis, entering them into QuickBooks. Balance out checks and deposits entered into Quick BooksUsed aging reports to collect on accounts that are not within their terms for payment in my select regionsAnalyzed past due accounts and hold weekly discussions with assigned Franchisee owners to discuss Aging ReportsAnswered any inquiries from customers via telephone and email

Responsible to verify that all field data entry is 100% accurate via analysis, reconciliation and auditingResponsible for analyzing and correcting inaccurate payroll and/or time keeping information to ensure government and legal complianceEnsure data accuracy for all new hires, terminations, change of status forms submitted and work closely with the HR administrator for any necessary adjustments and/or correctionsDownload and review of time data ensuring that employees are paid accurately and work closely with managers on any issues and errors and needed resolutions. Escalate any issues when needed to Senior Payroll Manager

Manage sales pipeline for the team Responsible for all direct and indirect communication (email, mail, fax and/or phone) with internal and external customers Research and respond to client tax notices, prepare and file tax returns, and collect and file POA forms Perform accounting duties assigned by management

Corresponded with customers to ensure proper services, products, and billingManaged customers payment schedules and send invoices according to scheduleMade outbound/received inbound telephone calls and emails to/from customersMaintained aging schedule with detailed explanations and status reports for any balances over 30 days old to be reviewed weeklyCollected past due balances on accounts in a timely mannerHandled daily COD cash and credit applicationsProcessed credit cards and check payments, Credit memos, and Monthly invoicing to customers

Reconciled credit card transactions for nine interrelated companiesInvestigate each credit card transaction and allocated accordingly in the chart of accounts Assist the accounting department by performing bank reconciliations, preparing weekly spreadsheets on excels for accounts payable to track vendor payments that are dueCoordinate with different departments for credit card coding purposes Keep track of all petty cash reimbursement and transit check distribution Manage and design bookkeeping responsibilities for nine interrelated companies focusing on accurate results and accurate balancesRespond to all vendor inquiry, reconcile vendor statements, research, and correct discrepancies

Responsible for overseeing invoices and cash management Assisted with Nursing Tuitions monthly payments Assisted with medical benefit paymentsReconciled cash and developing monthly cash flow statements for managementWorked closely with vendors and suppliers to negotiate contracts and payment plansDesigned monthly/quarterly budgeting and forecasting reports of each company location for COO

Controlled collections on past due invoices and charge-backsCoordinated with customer and internal departments to resolve invoice/ charge-back issuesReleased customer orders; tightly control customer payment habits in order to improve and maintained the flow of future orders and the support of salesResearched and reconcile account funds and credit memosMaintained open lines of communication with internal/ external departments in order to providecustomer satisfaction

Audited service and rental invoices that come in from the agents to ensure that we are being billedcorrectlyAudited service and rental invoices that come in from the agents to ensure that we are being billed correctly Communicated various departments and assist with the monthly close processReceived all incoming mail for Flash and distribute appropriately Handled Agent-related payable issues as assignedFiled invoice documents and payments

Assisted with check requests and travel requests for the institution and making sure they complied in Standard operating procedures (SOP) Reviewed, processed, and compiled various accounting transactions such as disbursements, pay and expense vouchers, paid and due remittances, checks, and claimsReviewed bank balances and ensure availability of funds for budget transfersMaintained division or department petty cash fundMaintained, audit, corrected, and received all departmental cash turn- ins and prepared cash turn-in reports

Entered up to 500 invoices dailyMatched vendor checks against invoices to ensure accuracy of payments Audited employee expense reports and verification Researched and corrected billing errors

Responsible for the preparation and processing of biweekly payroll for over 100 employees using ADP platformReviewed and ensured accuracy of approved timesheets; tracked and deducted all garnishments and other special payroll deductionsHandled the administration of the electronic timekeeping systemCommunicated with employees, understand their payroll related issues and provide solutionsProvided employment verifications, W4 and I9 requirements, and benefit informationPrepared and process garnishment checks.Gathered necessary information to process payments for pension, medical health, and other benefits

Entered and paid invoices via Cornerstone and Quick Books accounting softwareProcessed New York State and Local Sales and Use tax Web Filed Return quarterlyProcessed Bi-weekly payroll and monthly financial statementsReviewed cash receipts, ledgers, and other documents to determine if the transactions were correct and consistent with laws and regulationsConducted monthly reconciliation of various accounts and assist with the month-end financial closingAssisted with the preparation of financial statements accurately and timely in accordance with organizational procedures and generally accepted accounting principles (GAAP), analysis of income statement and balance sheet activity

 Reconciled assigned accounts monthly and assist with the month-end financial closing Maintained accurate records of all customer payments and communications Managed client payments schedules and send invoices according to schedule Conducted research and corrections on accounting errors

Managed accounts receivable and billing servicesMaintained accurate records of all customer payments and communicationsManaged client payments schedules and send invoices according to scheduleEntered third party invoice and ensure accuracy of purchase order detailsEntered and paid invoices via Quick Books accounting softwareProcessed account adjustments and write-offs with management approvalProcessed and fulfill check requests and wire transfersBalanced batch summary reports for verification and approval

Managed and prepared all invoices for approvals and entry in to Great Plains Software Conducted research and Prepared account reconciliations (cash, liabilities, fixed assets, payroll accruals) Prepared financial statements accurately and timely in accordance with organizational procedures and generally accepted accounting principles (GAAP), analysis of income statement and balance sheet activity Assisted with the monthly close procedures Assisted with the preparation of financial statements and support schedules according to corporate time lines

Provided consumer financial counseling to resolve debt, restructured payment terms, and ensure financial obligation is satisfied Used computer terminal to access database for obtaining account status or entering data on assigned accounts; verifies accuracy before and after entry Utilized available resources and skip tracing techniques to ascertain locations of persons with past due accounts

Developed financial plans and opened appropriate accounts based on the client's financial needs Generated sales leads for variety of financial products and referring customers to appropriate departments for new services Provided outstanding customer service in accordance with corporate policy to ensure client satisfaction Received and processed initial deposits of cash or transfer of funds from other accounts  Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures

Managed accounts to facilitate payment plans, secure payments and accurate reporting on active loan/credit card balances   Assisted in loss mitigation and asset recovery Exceeded daily team goal to recover $500,000 in delinquent consumer business accounts

Corresponded with vendors to ensure proper services, products, and billing Generated sales orders for products/service received Assisted in reconciliation of general operating budget Processed Bi-Weekly payroll and entry of journal ledgers Audited petty cash receipts and processed cash bank reports Send invoice statements to customers using automated billing system in accordance with the monthly schedule

Maintained A/P and A/R logs; Coding and processing invoices and P.O'sFormed due diligence on State and Local checksProcessed general Ledgers and cash receipt entriesAssisted in reconciliation of general operating budget Handled the tasks of providing administrative support through drafting official correspondence of the company, filing, typing, and data entry