- Administer standard Sales Cloud & Service Cloud, with custom objects and integrated systems. - Created custom Salesforce lightning objects, page layouts, security rules, workflow and validation rules - Customized reports, dashboards, workflows, process builder, visual flows, approval processes, email templates. - Partnered with marketing to support integration features and Flow Automation with Marketo and Calendly. - Maintained regular interaction with users across all levels of the organization. - Interfaced with business leadership, creating accountability to plans and/or projects, while maintaining effective business relationships. - Worked cross-functionally to gather, analyze, prioritize, and refine Salesforce business requirements. (About: Foundant offers SAAS solutions that maximize the impact of the philanthropic community. They are solely dedicated to delivering practical, user-aligned cloud technology and expertise for funders and grantseekers who want to free up time to focus on their missions. And they back that with unprecedented service and support.)

- Worked with clients to gather, analyze, and refine Salesforce business requirements. - Customized Salesforce lightning reports, dashboards, workflows, process builder, flows, approval processes, email templates. - Worked with leadership to determine areas for process improvement.Managed user profiles, roles, permission sets, assignment rules, and license types.- Created a 6 week Salesforce Admin Certification learning curriculum and taught a team of apprentices while working on client projects.About: Bitwise is a tech ecosystem, activating human potential to elevate underdog cities around the country. We exist at the crucial intersection of social impact and technology. Developing cutting edge custom software, creating first-rate mobile applications, and specializing in enterprise systems integrations.

- Strategized and managed the recruitment of user research participants. - Created user-centered responsive web/mobile design and prototypes by understanding and leveraging business requirements, customer feedback, site metrics, and usability findings. - Conducted research with market comparative analysis and user interviews. Defined user flows and UI specifications to communicate scenarios and end-to-end experiences to stakeholders.

400 Hour hands-on learning course focused on UX Design Practices: UX & UI Design, Information Architecture, Competitive Analysis, User Research, Affinity Diagramming, Persona Creation, Sketching, Wireframing, Prototyping, Presenting, Storytelling, Visual DesignSoftware: Adobe XD, Azure, Illustrator, Invision, Photoshop, Sketch

- Sourced and screened qualified candidates. - Facilitated meetings between hiring managers and candidates, while guiding both parties through the process. -Extend offers of employment to qualified candidates, determine/negotiate salaries for positions, manage KPI’s and sales performance quota.

- Implemented Salesforce CRM and learned basic Administration. - Designed team workflows around business process. - Managed creation of all reports and dashboards. - Designed page layouts and created custom fields and validation rules. - Sourced and screened top Salesforce talent and facilitated interviews with hiring managers at fortune 500 companies and startups. (About: Quest Group Salesforce Staffing, a division of QuestGroup LLC, is a specialized Salesforce.com Staffing & Consulting Firm headquartered in the Atlanta, GA. We share a passion for improving the world and maximizing potential by connecting Salesforce.com professionals with meaningful Salesforce.com opportunities! To our clients, that means we are passionate about getting you the best Salesforce.com professionals in the market. To our candidates, that means we are passionate about finding you the most rewarding Salesforce.com opportunities in the market.)