Toni Carroll Email & Phone Number

Dubai, Ae

United Arab Emirates

South Island, New Zealand

Played a central role in ensuring the safety and resilience of the electoral process. My commitment extended beyond mere advisory responsibilities, encompassing regular security reporting and incident reporting, offering timely advice and assistance in emergencies or security incidents. Moreover, I took pride in championing security at both regional and local levels, encouraging the adoption of best security practices and reinforcing critical security messaging. My contributions were marked by:* Collaborative Security: Working seamlessly with a team of dedicated electoral officials, I spearheaded efforts to enhance security and resilience, fostering a robust environment for fair elections.* Stakeholder Engagement: I established essential connections by liaising with local and regional emergency and civil defence personnel, creating a network that could swiftly respond to any unforeseen challenges.* Expert Security Guidance: I provided invaluable security-specific advice to Electoral Officials, equipping them with the knowledge and tools needed to navigate complex security issues effectively.

Christchurch, Canterbury, New Zealand

During my tenure I was privileged to lead a dynamic team responsible for a critical operation. My key achievements included:* Cultural Leadership: I took pride in fostering an inclusive and innovative culture, leading the way by identifying talent and instilling core values that drove exceptional performance.* Operational Excellence: My role involved overseeing operational delivery and performance, ensuring that every facet of our work met and exceeded expectations.* Strategic Vision: I was instrumental in shaping the strategic direction of our operations, from planning and execution to comprehensive risk assessment.* Change Management: Navigating change is crucial in any organisation, and I took the lead in orchestrating and managing change initiatives to ensure we remained adaptable and forward-looking.* Stakeholder Engagement: Establishing strong relationships with stakeholders was paramount. I actively engaged with diverse stakeholders to build mutually beneficial partnerships.* Cultural Competency: My commitment to Te Tiriti (Treaty of Waitangi) and cultural competency was central to my role, as I sought to promote understanding and respect across all facets of our work.* Efficient Systems: I championed the development of efficient systems and processes, streamlining our operations and enhancing productivity.* Innovation: Encouraging innovation was a driving force. I actively promoted innovative thinking and the adoption of new technologies and practices to keep our operations on the cutting edge.* Compliance and Regulation: Ensuring compliance with regulatory practices was a core responsibility, and I meticulously adhered to and enforced compliance standards.

I had the privilege of contributing to various critical initiatives and leadership roles within the New Zealand Police. My key responsibilities and achievements included:1. Operational Planning Senior Sergeant: As the Officer in Charge (O/C) Reassurance phase for Op Whakahaumanu, I played a pivotal role in the post-Mosque Attacks Operation, coordinating police visits to schools, religious centers, and gun clubs to provide reassurance and security assessments. Notably, I led a small police team to provide reassurance and support to the Muslim community at Hagley Community Centre the day after the mosque attacks, coordinating with other responding agencies to support around 600 grieving individuals from the local and international Muslim community. I also identified and implemented international training for Human Behavior Detection, which later became a nationally delivered component of the Crowded Places Strategy.2. Op Memorial (Christchurch Mosque Attacks): I was responsible for resource allocation, writing Operations Orders for 100 staff, and participating in various aspects of the operation, including attending Christchurch City Council (CCC) meetings, liaising with the Department of Internal Affairs (DIA) regarding VIPs attending, coordinating VIP visits with Protection Services and District Staff, and briefing the Operation Commander.3. Sporting Events and International Cricket: I served as the Operational Commander for various significant events, including Addington Cup Day, Riccarton Races (NZ Cup), and One Day International Cricket at Hagley Oval. These responsibilities involved ensuring the safety and security of large crowds during major sporting events.

Wellington, Wellington Region, New Zealand

During my tenure as the Police Lead for 'Protecting our Crowded Places from Attack: New Zealand's Strategy' at the National Prevention Centre, PNHQ, I played a pivotal role in enhancing public safety and security. I actively contributed to the establishment of the Crowded Places Advisory Group (CPAG) and Business Advisory Group, as well as the Security Advisory Group, which played a central role in the strategy's implementation. I also had the honour of representing CPAG at various public speaking events, advocating for the strategy and promoting public awareness. My responsibilities and key achievements included:1. Strategy Development: I made significant contributions to the production of the strategy aimed at safeguarding crowded places. This involved strategic planning, risk assessment, and the formulation of comprehensive security measures.2. Training Delivery: I played a crucial role in delivering training to New Zealand Police staff across 12 districts and other workgroups. The training was designed to equip the police with the knowledge and skills needed to effectively implement the strategy.3. Partnership Building: Establishing partnerships with the community, businesses, security experts, and local government sectors was a fundamental aspect of my role. These partnerships were crucial in creating a unified front to protect crowded places.

Christchurch

During my tenure as a Neighbourhood Policing Teams Coordinator I played a crucial role in supporting the delivery of Neighbourhood Policing Team (NPT) outcomes. My leadership in this capacity was directed towards enhancing our overall effectiveness in delivering policing services. I remain passionate about community engagement and the critical role of Neighbourhood Policing Teams in ensuring the safety and well-being of our communities. My responsibilities and key achievements included:1. NPT Success Support: In this role, my primary purpose was to ensure the success of NPTs by providing guidance, monitoring, and ensuring consistent practices across the district. I actively worked to streamline NPT operations and maximise their effectiveness in serving the community.2. Community Engagement: I provided support and responsiveness to the needs of the communities by actively engaging with Neighbourhood Community Officers (NCOs) in the field. This involved identifying key issues requiring police interventions and addressing them promptly.3. Advocacy and Partnerships: A central aspect of my role was to serve as a focused advocate and support intermediary, both within the NPT and externally with partners and communities. This advocacy role aimed to strengthen partnerships and ensure collaborative efforts in community policing.

New Zealand

During my nine years of dedicated service as a Police Sergeant with the New Zealand Police, I had the privilege of holding various key roles within the organisation. My journey in law enforcement was marked by a commitment to public safety, community engagement, and effective leadership. My responsibilities and key achievements included:1. Neighbourhood Policing Team Leadership: As the Sergeant for the Aranui Neighbourhood Policing Team in the Christchurch Metro area from September 2016 to August 2018, I provided leadership and guidance to a team dedicated to community policing. This involved fostering community safety, maintaining law and order, and building trust and collaboration within the community.2. Family Protection Team Supervision: From February 2015 to September 2016, I served as the Supervisor for the Family Protection Team, where I played a pivotal role in ensuring the safety and well-being of individuals and families in vulnerable situations. This role required effective supervision, support, and responsive action to protect those in need.3. Operational and Intelligence Leadership: My tenure also included responsibilities in operational services, front-line response, and shift supervision at the Southern Communications Centre from 2012 to 2014. Additionally, I served as the Intelligence and Performance Supervisor at South Comms from 2009 to 2012, where I played a critical role in intelligence management and performance optimization.

New Zealand

During my tenure as a Police Constable, I had the privilege of serving in various roles that enriched my experience and honed my dedication to public service. One of the significant highlights of my career was my role as the Christchurch Metro Service Manager, where I was responsible for ensuring that customer service provided at police front counters aligns with the Police's Commitment to Service, PEOPLE framework, and the 'Make every contact count' approach. I continue to be passionate about customer service, innovation, and efficiency in public service. Key outputs included:1. Customer Service Enhancement: My primary purpose was to enhance customer service delivery at police front counters. This involved meticulous planning, assessment, and evaluation of changes needed to align metro customer services with evolving national requirements, incorporating progressive and technically enhanced service standards.2. Resource Efficiency: I actively identified and implemented an automatic system for evidence of service demand, streamlining resource allocation and rostering for increased efficiency. This innovation allowed for more responsive and effective deployment of resources to meet the dynamic needs of the public.3. Commitment to Excellence: Deeply committed to delivering excellent customer service and ensuring that every interaction with the police was meaningful and valuable to the community.

Pg Certificate International Security | International Security Concepts & Counter Terrorism, Homeland Security, Law Enforcement, Firefighting And Related Protective Services

Diploma In Contemporary Policing, Homeland Security, Law Enforcement, Firefighting And Related Protective Services