Toni Combs Email & Phone Number

St. Louis, Mo, Us

United States

Owner / PresidentResearched land parcels in areas designated by Oil Company to include reviewing assessor parcel maps, contacting title companies, local real estate agents, city and county planning departments, various software programs and property owners, and drive the target market for meetings and opportunities.Mineral, Oil and Gas interest ownership.

Title industry experience including, abstracting, In depth knowledge of residential and commercial title as well as cell tower site leaseholds, mineral, oil and gas interest ownership.

Took ownership to resolve customer situationsIdentified root cause of inquiries by asking probing questions to determine the best solutionTroubleshoot technical issues that are related to products not working as expectedUsed Delta Faucet Company’s provided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceived and responded to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAssisted customers during the installation of their kitchen or lavatory faucetMaintained required product knowledge to deliver best in class service

Assisted potential customers in understanding and purchasing products and/or services Assisted customers in resolving potential product or service related issues Troubleshoot technical issues that are related to products and services Identified root cause of inquiries by asking probing questions to determine the best solution Used client-specific tools to research inquiries, document customer interactions, and issue resolutions Received and responded to inbound customer inquiries via phone, email, and/or text while updating internal computer applications and systems Maintained required product and service knowledge to deliver best in class service Served as a knowledgeable, thoughtful sales consultant for customers

Responsible for finding, screening, and documenting participants for clinical trials conducted by Moderna for the Covid 19 clinical trials. I played a critical role in enabling clinical trials by building a database of willing and qualified study volunteers.

Provided basic customer support related to Charter services, including troubleshooting internet/phone issues and handling basic customer billing inquiries and payments. ... Managed customer interactions professionally and efficiently. Effectively addressed customer questions, complaints and concerns

Remote

Supervisor for a Team of Call Center employeesCommunicated organizational needs, overseen employees' performance, provided guidance, support, identified development needs, and managed the reciprocal relationship between staff and the organization so that each is successful.

Remote

Researched titles and properties by locating courthouse documents and other property data to verify information on title reports.Used databases and digital systems to access title reports and look up information about properties.Analyzed title deeds and write reports based on their findings, summarizing relevant information about the real estate.Researched titles and properties by locating courthouse documents and other property data to verify information on title reportsPrepared grants, deeds, leases, and other real estate paperwork for pieces of property

Direct support person, CPR Certified

Ran Chain of Title in several Counties in Illinois including Madison, St. Clair, and Clinton. Generated documents and reports focusing on chain of title, for residential and commercial properties.

Illinois Basin

Independent Petroleum Landman in the New Albany shale region of the Illinois Basin. Great references

Got my start here. I was taught very well by the owner over the course of a few years. And always assisted when needed.

Customer Service, trouble tickets, Shop Steward duties, 10 key, excel, microsoft word

Belleville, Illinois

Performed all aspects of sampling, monitoring and testing required to maintain compliance withFederal State and Local regulations governing the wastewater treatment process, and stormwater and sludge managementAssisted with the installation and inspection of new sewer lines and services.Performed the installation, maintenance and repair of the physical plant and pump stations and all oftheir components.During the Chief Operator’s absence, acted as the Department’s representative to the public.Assisted in the performance of regular and unscheduled maintenance and repairs on all plantequipment and machinery.Was on call to respond to emergencies and breakdowns at the plant and pump stations.Conducted the necessary weekend checks of the treatment plant on a rotating basis.Performed all work in conformance to Occupational Safety and Health Act regulations.Maintained open communications with the Chief Operator regarding the treatment process andpump stations operation and malfunctions, as well as make recommendations for repairs andimprovements to these systems.

Associate Of Science (A.S.), Water Quality And Wastewater Treatment Management And Recycling Technology/Technician

Iepa License, Water Quality And Wastewater Treatment Management And Recycling Technology/Technician

Activities and Societies: Illinois Environmental Protection Agency U.S. Environmental Protection Agency (EPA) Water Environment Federation.