Toni Dunlap Email and Phone Number
Toni Dunlap work email
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Toni Dunlap personal email
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A highly accomplished and experienced business professional with extensive expertise in client services, policies and procedures development, contract negotiations, credit management, portfolio management, risk management, cash management, forecasting with accountability for the full accounts receivable cycle. Possesses a broad base of experience in various industries. Strengths include excellent communication of goals and company projects with internal and external customers to develop teams and teamwork. Cultivates strong working relationships with multiple levels within an organization, promoting increasing sales while minimalizing risk to the company.
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Sr. Director, Business OperationsMelton Norcross & Associates Jan 2017 - PresentQuitman, Texas -
Senior ManagerConsultant Jan 2015 - PresentEstablishing policies and controls for Finance.
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Sr. Manager, Credit, A/RHaggar Clothing Co. Sep 2010 - Jun 2014Directed $300,000,000 portfolio of retail customers with 90% of customers comprised receivables. Minimized bad debt write-offs, on accounts reaching 91-day aging bucket. Resolved customer chargebacks in a timely manner. Led staff of three employees. Managed risk side of business with insuring company in all areas of business. • Created credit policies and procedures.• Developed credit and collections staff by coaching and leading training classes.• Designed cash forecast model, resulting in accurate cash forecast and reducing need to borrow on credit lines except when necessary.• Established regular review of accounts to determine if credit lines were sufficient, utilizing public companies 10k, 10q, and 8q reports.• Established cash burn model, resulting in credit line review process and credit risk by determining customers’ ability to pay on time in high risk accounts. Increased cash flow by 25%.• Implemented credit decisions weighted on forward-looking statements to determine liquidity, rather than on previous payment history.• Maintained 97.7% current accounts receivable portfolio with .0.09% write off rate average for past five years.• Developed five-year strategic plan for department.Oversee credit and receivables support for entire Haggar portfolio for North Amercia and Canada. Provide cash forecasting support for Treasury and general ledger support for accounting. -
Sr. Mgr. CreditBroadview Security, Formerly Brinks Home Security Aug 2006 - Sep 2010$2 Billion Security Company, Brinks Home Security 2nd largest security provider Designed, developed and implemented an automated commercial scoring model by business unit which enabled sales to determine pricing matrices for pricing; and handle increased volume of credit applications and management of credit lines Designed and implemented credit violation policy ensuring risk mitigation for risky portfolio Provided a needs analysis to determine adding additional customer types for some business units would improved collections and customer relations; implemented recommended change Developed, hired and trained new team to focus on all 6 lines of commercial business Established relationships with two external collection agencies, one has a 65% recovery of 2004,2005,2006 invoices Developed Collection support for National Accounts in January, 2007 reducing >90 days past due from 22% to 2% Reduced the receivable balance for the Brinks Home Technologies Builder division by 49%, with DSO improvement from 76.1 (August 2006) to 46 days (December, 2009) Developed credit policy and credit application form, including establishing credit lines for business units Established use of instruments of security including UCC-1 filings, including Purchase Money Security Agreements, Mechanics and fixture filing Liens where applicable. Directed the efforts to establish a Commercial Lockbox which facilitates payment application of recurring and specific invoices, including reducing manual labor required internally to apply payments
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A/R ManagerThomson Tax Oct 2005 - Aug 2006$8 Billion Integrated Solution Provider Oversee the Accounts Receivable Department for a portfolio of $250MM. 12,000 Customers primarily consisting of lawyers, accountants, large accounting firms in the US and Europe Participated in Sox Audit which lead to establishing cash controls, process and procedures for collections, cash application and order entry Directed the efforts with Bank and lockbox services to automate the electronic files for credit card processing Oversee the establishment of 5 new acquisitions within 10 months to integrate into current business systems. Managed multiple software systems until integration completed Implemented a credit review policy to establish credit limits, manage credit limits by reviewing on a regular schedule Implemented new employee review standards, established metrics to measure performance; established rewards and recognition program based on agreed key performance metrics
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Credit, A/R ManagerBmk Lp Dec 2004 - Oct 2005$220 Million Distributor of General Merchandise Oversee the Accounts Receivable and Credit Administration of a $220MM portfolio consisting of 2500 active Grocery, Drug and retail accounts in US 14 Direct Reports whose responsibilities include billing, credit memos, cash application, and credit and collection management Project lead, system integration on newly acquired company receivables into existing BMKLP receivables Directed the efforts to offer credit card payments which reduced credit risk and overhead
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Credit & Collections ManagerBandai, America Inc Jan 2003 - Apr 2004$1 Billion Toy Manufacturer and Distributor Oversee the Credit & Collections of $230MM Receivable portfolio which consists of 700 active wholesale, retail and mass merchandise accounts in North America and Canada Managed High Risk Portfolio, working closely with Industry Analysts, CFO's and Banking Professionals Successful communication of risk mitigation strategies, creating win-win business agreements G & TT Methods
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Customer Service ConsultantG&Tt Methods Jan 1999 - Nov 2002Various small business advising in the areas of finance, and customer service
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ConsultantApik Jewelry Jan 1997 - Dec 1998Established Customer Service Department, policies and procedures Barth & Dreyfuss Evaluated Customer Service Policies and Procedures Directed the Recruitment and Hiring Policies and Staffing Directed the efforts of Nationwide Recall Program; Transportation Corridor Agencies Initiated New Business Policies through new service approach to increasing sales Developed B2B Marketing Strategy stressing new service policies Increased Customer Base Substantially Through Market Research L.A Spas; $100MM Spa Manufacturer Responsible for credit and collection administration of a $100MM, 550 account portfolio Performed risk assessment through detailed financial analysis and formal reporting for senior management Responsible for the investigation, analysis and approval of new credit applications Implemented standardized credit and collection processes and forms, resulting in a 15 day reduction in DSO
Toni Dunlap Skills
Toni Dunlap Education Details
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Finance, Strategic Planning -
Sociology
Frequently Asked Questions about Toni Dunlap
What company does Toni Dunlap work for?
Toni Dunlap works for Melton Norcross & Associates
What is Toni Dunlap's role at the current company?
Toni Dunlap's current role is Sr. Manager, Credit, A/R at Haggar Clothing Co..
What is Toni Dunlap's email address?
Toni Dunlap's email address is td****@****aol.com
What schools did Toni Dunlap attend?
Toni Dunlap attended Claremont Graduate University, California State University-Fullerton.
What are some of Toni Dunlap's interests?
Toni Dunlap has interest in Social Services, Politics, Education, Animal Welfare, Health.
What skills is Toni Dunlap known for?
Toni Dunlap has skills like Accounts Receivable, Credit, Accounting, Team Building, General Ledger, Policy, Sarbanes Oxley Act, Forecasting, Account Reconciliation, Financial Analysis, Accounts Payable, Financial Reporting.
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