Toni Hutton Email & Phone Number

Daleville, Alabama, United States

Dothan Al

Enterprise Al

Complete customer transaction with precision and accuracy. Complete teller reports on a daily and weekly basis in order to assure all GL balances are accurate. Lead team building and educational meetings. Cross sell to customers bank products to assist them in their financial goals.

Manhattan Ks

Analyzed businesses, totaling over $868M, of varying sizes to determine the financial impact of potential investments.Conducted activity-based analysis of internal business processes and made recommendations based on the findingsresulting in savings to the institution.Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and marketresearch.Conducted all customer service on SBA accounts and loans to include recapture of funds at a success rate of 95%Assisted senior-level credit officers with complex loan applications.

Manhattan Ks

Inbound call center for customer service succeeded in the highest answer call rate with an average of 68 calls per dayand the highest customer satisfaction rating 88%.Provided training to team members to increase sales goals to build income overall for the companyPersonal Financial Associate II

Rapid City, South Dakota Area

Adhered to all federal and state compliance guidelines relative to retail mortgage lending.Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Educated customers on the variety of loan products and available credit options.Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.Opened new customer accounts, including checking, savings, IRA, money market and lines of credit.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Completed Teller cash transactions with 100% efficiency