Toni Schultz Email & Phone Number

Papillion, Nebraska, United States

* Resolve and respond to a wide variety of complex problems and inquiries for PenFed members and other PenFed business units related to: PenFed loan and deposit accounts, Individual Retirement Accounts (IRA), account ownership, online and mobile app technical support, etc. * Perform monetary and/or specialized account maintenance in PenFed systems in response to member requests. * Respond to a high volume of member emails regarding share and loan products and accounts, ensuring quality member service. * Performed maintenance, distributions and various other IRA related requests while working closely with member and Member Service Representatives.

Papillion, Nebraska, United States

* Handled incoming calls and requests from members. * Worked with members on finding solutions to problems that have occurred on their accounts, looked at refunds and determined which ones we would be able to refund for the member and recognized uncommon activity to better protect the member.

Papillion, Nebraska, United States

Pearl Harbor, Hi

* Processed incoming and outgoing transfers for over 450 military personnel. * Ensured accurate and timely processing of mail, awards, evaluations, correspondence, naval messages, and accountability of administrative requests. * Arranged transfers, separations, retirements, reenlistments and extensions for over 450 military personnel.

La Vista, Nebraska, United States

* Took orders through drive thru and car hop stations* Prepared food and drinks efficiently for customers* Responsible for collecting and giving correct change for each order, pending an accurate cash drop at end of shift