Toni Squire Email & Phone Number

Australia

Gold Coast

Founded, built, and grew a gift-giving e-commerce business. Influential in moving the hearts and minds of thousands of Australians by connecting and celebrating individuals, couples, families, and communities. • Crystallised a compelling value proposition and executed short- and long-range planning outcomes.• Designed a marketing ecosystem, harnessing technology and data to build channel effectiveness.• Harnessed powerful analytics to identify sales and margin enhancement opportunities.• Maximised collaboration and value of sustainable vendor relationships across Australia.• Uplifted talent capabilities with the right tools and knowledge spanning customer experience and logistics.ACHIEVEMENTS• Curated over 5,000 gifting experiences, infusing love and the utmost care to make gifting unforgettable.• Powered 200% revenue growth in 12 months by pivoting the business model and product portfolio.• Exceeded customer expectations, resulting in consistent 5-star customer-rated online reviews. • Partnered with a local charity, raising funds and awareness to help families in crisis.• Structured and positioned the business for sale, negotiating a lucrative settlement.

Recruited to help an ambitious designer run a smooth bridal fashion operation. Instrumental in seeing the big picture, anticipating issues before they arise, and serving up creative solutions at pace and scale. • Drove business strategy, alongside the director, ensuring timely execution of strategic initiatives. • Planned and coordinated large-scale events, spanning fashion shows and industry expos.• Optimised operational rhythms through precision rostering, team communication, and training.• Enhanced business performance through optimisation of administration and financial process in MYOB.• Delivered actionable reporting, positioning the managing director toward faster financial decision-making.ACHIEVEMENTS• Launched a new bridal label, immersing over 500 people in an exclusive fashion event. • Recognised for exceptional leadership, promoted to an Operations Manager level in 12 months.• Steered a business continuity operation, leading a brand overhaul and relocation in under 8 weeks.• Developed a robust client acquisition strategy, resulting in >100% new client growth in 12 months. • Reduced production costs by 65% through research, partnership, and establishment of an offshore factory.

Headhunted to shape administrative operations and high support to the Chief Executive Officer and General Manager. Admired for spotting the gaps and taking ownership of continuous improvement projects. • Spearheaded international event planning, uplifting visitor experiences for the IT Conference.• Built foundational management reporting, creating real-time data to support the executive team. • Kept a pulse on operational rhythms and lead recommendations for improvement plans. • Planned executive and team meetings, ensuring accurate minute-taking and distribution of minutes.• Managed domestic and international travel, coordinating requirements on time and within budget.

Hired to streamline and manage the rhythm and cadence of the Inbound leadership team. Renowned for bringing a bias for action and translating the executive vision into human-centred communication and experiences.• Maximised effectiveness of nine leaders, efficiently coordinating complex calendars and tracking action items.• Prepared over twenty weekly meetings, assisting with research, reporting, and material design. • Organised annual team leadership camps, ensuring effectively planned travel, activities, and immersions.• Facilitated the remuneration and benefits program, calculating pay reviews and commissions for 50 people.• Planned international and domestic travel, including intricate and sensitive trip itineraries.

Appointed to deliver excellence in all foundational administrative and secretary operations. Instrumental in unleashing focus and productivity and paving the bridge between the Vice President and his diverse team. • Managed the inaugural recruitment process, interviewing and onboarding over 200 new employees.• Organised high-profile events, including the Cultural Opening and Official Opening of Daimaru Pacific Fair.• Evolved the customer experience, immersing the local community in VIP shopping nights and fashion parades. • Coordinated travel, accommodation, and itineraries for VIPs and senior managers from global offices.• Developed management reports by translating complex data into an actionable narrative.

Recruited to support the General Manager in strategic planning, business improvement, and operational execution. Celebrated for being behind the moments that matter and connecting diverse stakeholders with critical information. • Built strong partnerships and strategic alignment with executive leaders and cross-functional stakeholders.• Spearheaded a $300,000 travel budget, coordinating tenders, travel bookings, and trip itineraries.• Led a large-scale redundancy program, supporting the sensitive transition of 50 employees over 8 months.• Established a HR management framework, uplifting people performance, and legislative compliance.• Catalysed workplace changes and accountability, ensuring transparency and two-way communication loops.

Professional Skills For The Executive Assistant

Data Computing Skills