• Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profit. • Responsible for execution of One-System Workplace Health and Safety during their shift. Ensure employees under their control are observing safety procedures and that any hazardous situations are rendered safe. • Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service. • Ensure that controls and procedures are implemented on each shift under their control to protect the security of employees and company funds. • Effectively recruit and select Team Members using company systems. • Allocate responsibilities to each employee on shift and monitor performance accordingly. Ensure tasks are only undertaken by those employees certified to perform them. • Ensure that employees follow correct maintenance procedures in accordance with the established maintenance roster and conduct any repairs or maintenance required within the restaurant. • Implement restaurant training programs for Shift Supervisors and Team Members, to enable them to maximise performance and realise their career potential. • Train and develop team members to meet the standards of performance required. Monitor performance and implement corrective action where required. • Be informed of any competitive activity that is likely to affect the trading results of the restaurant. • Determine any aspect of employee relations, customer service, attendance of and/or inspections by third parties that have or are likely to affect the operation of the restaurant. • Promote Yum!’s How We Win Together 2 principles, promoting a positive culture in restaurant, acting as a role model and providing leadership as necessary.

Provides leadership coaching/support to the Southern Restaurants operations, finance and RTO teams • Liaise with all Area Safety Captains to ensure consistency across the market for knowledge, reporting and follow up • Takes responsibility for distributing and communicating safety information across the market and group • Consolidate store/area reviews and send to Yum Safety Co-ordinator and SRG leadership team • Identify trends• WH&S Officer receives all incidents/accidents that are reported to the Yum safety website • Identifies any emerging trends/issues early and communicates to Area Coach/Operations Manager/HR Manager/People Excellence Coach • Periodically updates Area Coaches on the level of accuracy and consistency in safety awareness reporting • Checks appropriate code applied to the incident reported. Where necessary, alert the Restaurant General Manager and Area Coaches that an incident is required to be updated • Follow up with Area Coaches to ensure I3, A2, A3 & A4 incidents are investigated within timeframes • Provide coaching and support to Area Coaches for this process as required for all Work Cover claims • Ensures that Area Coaches sign off on each investigation and file in area filing cabinetFollow up with Return to Work employees weekly to ensure RTW plans are up to date.

Preparing training materials. Gathering resources and putting together training plans and materials, including worksheets, demonstrations, and multimedia presentations.Delivering training. ... Working with business stakeholders. ... Marking student work and maintaining records.