• Ensure due diligence is carried out on all prospective members. • Maintain and update the membership database including representatives of members and key officers. • Update and maintain database of leads and share with other relevant departments. • Create and send monthly reports of the Financial and General Purpose Committee meetings. • Create and send monthly membership reports to the committee chair. • Daily/Monthly calls and visitation to members. • Prepare program materials for members evening events. • Develop and implement membership retention strategies including loyalty programmes. • Assist membership with all secretarial functions. • Expand membership beyond Lagos and increase British businesses. • Achieve 100% of set budget for members evening. • Ensure 100% payment received from approved companies by council. • Share all necessary new members information to communications officer for addition to the mailing list and website directory. • Addition of new members to database within 24 hours of council approval and receipt of payment. • Review and present membership audit and data analysis. • Prepare monthly newsletter. • Review and analyze sponsors’ requests. • Influence and persuade companies to sponsor members events. • Ensure all membership secretarial operations are transparent and in compliance with the NBCC policies. • Represent and actualization members’ needs. • Regular communication with members to disseminate new updates from the chamber• Regular communication with members to disseminate new updates from the chamber• Keep the supervisor continually informed on major developments and feedback from members.

Arranged meetings with clients and took detailed briefs and requirements for each project.Developed comprehensive documentation for 3 programs- WIMBIZ e-Roundtable, WIMBoard Mentoring and WIMBIZ Capital.Successfully lead the team on the execution of programs.Managed the WIMBIZ database of over 800 Associates.Reported and escalated issues to management when necessary.Provided project management support to team leads on various programs.Prepared and sent all documents on various programs.Ensured accurate and appropriate reporting on programs.Provided all the necessary information to the communications department for publicity.Assisted the programs manager in the coordination of all project activities in line with the implementation policy and planning.Maintained relationships with all stakeholders and associates of the organization.Maintained excellent communication skills with all stakeholders (Associates, Vendors and Colleagues).Responded to all enquiries from all stakeholders (Associates and Vendors).Developed creative ideas to increase and maintain Associate Engagement for Membership satisfaction. (The organization now celebrates team leads and team members on their various social media platforms which in turn fetched positive feedback).Resolved all complaints from Associates and Vendors.Managed sensitive and confidential information of Associates appropriately. Filed and retrieved organizational documents, records and reports.Answered and transferred telephone calls to different departments accordingly.Maintained office supply inventories.Prepared, organized and distributed meeting agendas and minutes.Provided support for my Committee Chairs on different virtual programs.Provided technical and administrative support to all team leads on their various programsAssisted my manager to develop strategic fundraising plan and I solicited for the sum of 2.5million naira for the WIMBIZ COVID-19 Relief Pack Project.

• Provided support to the SARC Centre Manager in tasks relating to the SARC Centre.• Maintained confidentiality in all aspects of patient, staff and agency information.• Dealt with highly sensitive and confidential enquires and patient information appropriately and within the boundaries of information governance.• Successfully lead the team(s) in the implementation and execution of the WARIF ADVOCACY THROUGH THE ART program in tertiary institutions.• Provided administrative support to my team members in the smooth execution of the UN WOMEN SPOLIGHT INITIATIVE for tertiary institutions• Initiated and scheduled meetings with school authorities in the selected institutions on the UN WOMEN SPOTLIGHT INITIATIVE program• As a program officer, I provided logistical support to other members of the team• Interviewed, selected and managed interns and volunteers• Maintained electronic and hard copy filing systems• Answered and transferred telephone calls• Maintained office supply inventories• Opened, sorted and distributed incoming correspondence, including email• Co-ordinated local complaints and concerns, including logging complaints, typing up complaint responses etc.• Performed specific and general clerical duties to include, but not limited to, use of clinical IT systems, reporting and monitoring, setting up clinical templates• Filed and retrieved organizational documents, records and reports• Ordered office stationery and other supplies within approved procurement system• Supported the service, took notes and organized the distribution of agendas and minutes• Assisted with overall maintenance of the organization and its offices• Liaised with external service providers• Handled general administrative work, including dealing with healthcare professionals, other professionals over the telephone or face to face• Upheld and adhered to corporate policies and protocols• Other duties as assigned by line manager

• Worked with the various Hacey Health Working Groups and task groups to enhance effectiveness and efficiency.• Assisted Working Groups in translating shared learning into recommendations for changed practice, and where feasible joint programmes of work.• Organized seminars, workshops and other learning events for the benefit of member organizations, other NGOs, Government representatives, academics and other stakeholders, where relevant.• Managed office equipment and maintaining clean office environment.• In cooperation with the Director, liaised with the CONCORD network and other relevant representative structures, and encourage the active participation of Hacey Health members in programmes and initiatives developed in cooperation with those entities.• Provided admin support to teams on various projects.

• Responded to the client queries regarding projects.• Developed business proposals for new and existing customers.• Developed creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.• Developed strong customer relationships in order to generate high volume of prospective clients.• Managed customer calls and appointments effectively for new opportunities.• Planning, developing and implementing PR strategies.• Managed employee-management liaisons as well as communications processes with clients.• Researched, drafted and reviewed press releases to targeted media agencies.• Edited in-house magazines, case studies, speeches, articles and annual reports.• Prepared and supervised the production of publicity brochures, handouts, direct mail leaflets, Promotional videos, photographs, films and multimedia programs.• Organized and supervised events and schools’ programmes activations (BLUEBAND NATIONAL GROWTH CHALLENGE), (OMO ART AND CRAFT EXHIBITION), for UNILEVER NIG PLC.• Managed speaking proposals and sponsorship opportunities.• Conducted market research for brands worked on with Unilever Nig. Plc.• Fostered community relations and managed these through events such as open days and involvement in community initiatives• Managed the PR aspect of a potential crisis situation• Undertaking other duties and responsibilities as assigned.

Managed Client and helped resolve client queries promptly and as when they arose.- Coordinated staff welfare activities and administered approved processes regarding attendance and quality assurance.- Assisted with fiscal planning and made budgetary recommendations for coordinating client service activities.- Managed and maintained daily updated staff schedule.-Developed and maintained procedures for resolving staff and client's queries.- Clerical duties that involve the ordering of equipment, office supplies and other inventories.- Manage and maintain the filing system that has been implemented into the organisation.- Attend events and communicate with members of the public when an inquiry is made.