Tonia Trivett Email & Phone Number

Arlington, Va, Us

Small business owner providing Scaled Agile transformation support in both the public & private sector, both domestic & international for small & large organizations. Industry experience includes nuclear power, financial, pharmaceutical, government, hospitality, communications, retail & manufacturing.- Advanced expertise in developing strategy to make transition from traditional or hybrid methods to scaled agile best practices. - Consulting at all levels of the organization from executive to teams. - High emotional IQ coaching to help individuals & teams transition into new agile and lean roles and operating model. - Scaled Agile Framework Program Consultant (SPC) delivering both public and private training with certification with exceptional pass rates and student survey ratings.

Dallas, Texas, Us

Partnering with The i4 Group, a Scaled Agile Framework Gold Partner, together our companies have helped large & small clients transform to lean agile practices, improve existing agile processes and move into a scaling agile model. Aug 2017 - Nov 2017 Wholefoods Market, Austin Tx, Scaled Agile StrategistLead strategist to transform operating model from ad-hoc, iterative model to industry best practices, Scaled Agile framework, to improve time to market & stabilize wfm.com site to handle increased traffic due to Amazon acquisition. Drove change using a mix of strategy development, consulting training and executive and team coaching to transition both business & technical team. Public Scaled Agile Framework certification training classes, Washington, D.C. Metro area, role Instructor: Provided Scaled Agile Framework public training with certification in the DC metro area for SAFe Advanced Scrum Master, SAFe Product Manager/Owner, SAFe. Attendees from wide range of industries and organizational levels. Exceptional pass rates and outstanding student survey feedback.

Dublin 2, Ie

Enterprise agile transformation methodologist, consultant, trainer & coach for Accenture. Highlights of time time at Accenture include; Oct 2016 - Jul 2017 US Based Global Communications Co, 160bn+ annual revenueEnterprise Agile Strategist, Coach & TrainerAssessment of large, globally distributed, digital division existing traditional, waterfall operating model. Developed practical, realistic strategy to support transition to lean agile methods to achieve client desired outcomes of reducing lengthy development cycles & improve time to market. Strategy included resource planning, near & long term & technology recommendations. Directed multiple agile coaches in mobilizing change.Jan 2016 - Oct 2016 Accenture Communications, Media and Technology DivisionGlobal Scaled Agile Capability Development LeadLead global initiative to develop the scaled agile capability within Accenture to support delivering scaled agile solutions to Accenture clients. Personally trained & certified over 400+ Accenture executives in 5 countries as SAFe Agilist (SA). Worked with leadership to developed strategies to support clients transforming from traditional methods to enterprise scale methods. US electric company with 22bn+ annual revenue & 7m+ customersSenior Agile Scrum CoachLead on half year agile pilot to transform 2 areas of business from traditional software delivery methods to basic scrum agile. Defined cautious, clear, rational plan to make leadership & individual contributors impacted by change comfortable with steps toward change, goals, feedback loops and communication plans. After a brief period of adoption to new model, both business & IT were ready to start expanding beyond pilots into other areas of the business to gain same benefits. Engagement resulted in beginning of scaled agile adoption across enterprise and quicker time to market for solutions to reduce customer care costs and digitizing work processes.

• Co-Founded DC area networking group to connect start-ups with technology executives and development talent.• Provided leadership and strategy to refine the mission and purpose of the organization• Hands on planning, marketing and business development. • Coordinate and plan large technical networking events using agile/scrum methodologies with event focus varying from the data scientist to C-level executives. • Drive member growth, which grew, to 650 members in less than a year.

New York, Ny, Us

Accountable for global BCM program defining strategy and providing leadership and direction across the enterprise. • Singular lead for global BCM program that encompassed Business Impact Assessments, Business Continuity and Disaster Recovery planning and testing for 62 sites, with 55+ business functions representing over $2B in annual revenue.• Reengineered and modernized BCM program to adapt to changing corporate culture. Implemented RSA/Archer solution to simplify program documentation, tracking and enable self-audit methodologies. • Establishing program KPI and risk metrics to support transparency and accountability in resiliency planning and easier identification of risk.• Provided guidance to executive leadership on BCM best practices and strategies to move program to world class. Performed C-suite review of the impact of Hurricane Sandy on AOL systems, locations, services and data centers including recommendations for improvement.

New York, Ny, Us

Global software spend category owner, accountable for developing software vendor strategy, costs models, identification of cost savings opportunities, software asset management and delivering on time and under budget solutions. • Responsible for management of $30M+ global software spend which represented 4th largest technology expense for corporation.• Implemented strategies to reduce software-operating expense by right-sizing maintenance agreements, terminating maintenance not being utilized and consolidating manufacturers and resellers.• Exceeded specific executive set budget target by reducing software operating costs by 39%/$9M in one year.• Renegotiated 20 high profile software agreements representing $11M+ annual spend to support IPO and valuation in 6 weeks.• Partnered across Time Warner divisions (10+ companies) to leverage economies of scale for large software purchases resulting in millions of dollars in cost reduction for software and related services.

New York, Ny, Us

Direction of all supply chain activities including, staff, purchasing and full life-cycle of desktop technology hardware and software assets for all AOL Corporate offices. Scope included 50,000+ assets for 10,000 employees across 10 domestic locations and 2 international locations.• Manage a distributed and global workforce of 20 management, analyst, technical operations and warehouse staff.• Accountable for the $10M annual technology capital and expense budget. Reduced annual operational costs by $2M/20% annually by making more strategic buying decisions and closely monitoring budget goals.• Ensure the output and contracts of all outsourced relationships with support vendors and client relationships with internal business leaders.• Define, design and delivery operational procedures to ensure GAAP and SOX compliance.• Able to support reduction of staff levels by 33% by improving operational efficiency while still increasing customer satisfaction to >95% and exceeding service level targets.

New York, Ny, Us

Achieved process and throughput changes on fixed assets management and desktop management solutions to optimize and reduce costs while raising customer satisfaction and reducing cycle times. • Designed & implemented desktop asset management solution to support 100 IT staff end users, 10K+ employees with 50K desktop assets globally. Resulting automation reclaimed 120+ man-hours’ weekly, established metrics to measure supply chain performance, support financial planning and SOX compliance.• Managed and completed internal audits that lead to the identification of 37K+ accounting fixed asset records resulting in $2.5M NBV Asset Write-off which translated into $500K cost savings on depreciation. • Improve operational effectiveness and reduced operating costs by redesigning enterprise help website to be more user friendly leading to a 25% reduction in enterprise help desk calls.

New York, Ny, Us

• Lead project manager to resolve low RF signal on large campus environment. Managed entire project life-cycle for first of its kind multi-platform system to improve RF signal for multiple paging and mobile phone providers on shared infrastructure. Project included budget of $10M, 3 vendors & coordination with every major wireless carrier.• Initiated and executed audit of corporate telecommunication invoices which resulted in identifying $500K+ of refunds due to AOL as well as $893K reduction in annual telecommunication expenses. • Lead effort to outsource 500+ telecommunication invoices to 3rd party for continual audit and processing to reduce operating costs, increase efficiency and ensure timely vendor payment.• Managed deployment of multi-broadband service to support product development.

New York, Ny, Us

• Coordinated multiple telecom vendors and across multiple US sites to insure Rolm voice systems were upgraded to Y2K compliance.• Performed system analysis and designed call processing applications to assist in reduction of staff call volume and associated costs.• Voice system administration including installation, maintenance, service recovery, MAC, Monthly Phonemail, weekly cumulative traffic reporting and configuration of higher level applications such as ACD.

New York, Ny, Us

• Established helpdesk for intake, coordination and resolution of all telecom related issues nationwide. • Audited and prepared for payment 500+ company telecom bills monthly.• Nationwide wireless device management.