Toni Deal, Gcdf Email & Phone Number

Ashe, Alleghany, Watauga, And Wilkes Counties

Works with the NCWorks Director and other staff to ensure the development, implementation and outcomes for the NCWorks Center and NextGen programs. Meet the needs of the communities in which we serve by creating opportunities for participants to enhance their lives through workforce development training, job placement and job retention services. Provides supervision to all employees in the Youth/Adult and Dislocated Worker in four counties including Ashe, Alleghany, Watauga, and Wilkes. Ensure all accreditation, program and grant guidelines are being adhered to by supervising the file audit and review process. Create, read, and interpret budget proposals and collaborating with the Vice President of Workforce Development Services in regards to staffing and facility requirements of new and expanding programs. Develop, submit, and maintain grant proposals for continued partnerships and funding in a contractor role. Creating/providing reports to management/ grant funder/ partner agencies as needed. Ensure programs comply with Federal and State laws/regulations that apply. Establish program goals and outcomes that encourage business and not-for-profit relationships and partnerships.

Mocksville, North Carolina, United States

Managed NCWorks operation for Davie County on Davidson-Davie Community College campus. Conduct comprehensive process for job seekers to create individual training/employment plans to gain and retain employment to meet their personal and financial goals. Deliverer employment services after accessing client concerns and needs regarding job training, resume development, interviewing, and job searches. Initially set-up on campus NCWorks presence and increased participation in WIOA programs and employment services by 100%.

Mount Airy, Nc

I developed new and encouraged the growth of existing business relationships to develop talent pipelines, identified key employment needs in the area, created opportunities to encourage employer growth, and supported the implementation of multiple programs focused on adult and dislocated workers in Surry and Yadkin Counties. Built strong relationships with local community colleges and training centers to develop apprenticeship opportunities and incumbent employee training.

Greensboro/Winston-Salem, North Carolina Area

Recruited and interviewed potential students for education history, purpose for educational interest, financial needs, application requirements, and potential transfer credits. Assisted students in applying for the university, scholarships, and financial aid. Maintained communication with enrolled students, recognized student issues, evaluated student requests, and determined suitable means for resolution. Trained students on how to use online software. * Performed independent research, analysis, and development strategies to maximize territory coverage and new student recruitment in 3 target market areas in a 14 county area* Initiated and developed high-level strategic relationships in over 175 schools, 12 hospitals, and various agencies in a 14 county territory* Led, orchestrated, and delivered student recruitment events in schools and other agencies* Trained new students on Learning Management System (LMS)

Winston Salem, Nc

Provided business development consultation resulting in improved product design and maximum ROI for new and current customers. Managed customer projects with both internal and contracted production facilities. Coordinated marketing efforts with the owner and production staff for communicating Alphagraphics services to current and prospective customers. * Implemented detailed sales process for developing new clients in the Winston-Salem area with a increase of over 75% in sales over a 12 month period, and a 40% increase in new clients. * Achieved 5 star satisfaction ratings from over 95% of customers. * Developed and implemented vendor outsourcing process that resulted in 100% YOY promotional product sales growth.* Developed territory plans for expanded markets resulting in a 40% increase in new clients. * Intermediate level user of Adobe Creative Suite, including Dreamweaver

South Carolina, North Carolina, Virginia, Pennsylvania Areas

Developed personalized manufacturing and sales solutions for graphic arts organizations and corporate partners in over 6 states. Provided over 250 hours of independent consultation and training to companies to maximize equipment ROI through production estimating, manufacturing workflow, marketing plan development, cross media campaign development, sales training and event planning.Evaluated, recommended, and approved changes in curriculum design for 7 ongoing training programs. * Xerox team participant to evaluate and improve financial print production planning and estimating software utilized by current customers* Initiated, coordinated, and developed statements of work (SOW) with input from internal and external consultants and specialists to provide over 250 hours of manufacturing and training services* Led, orchestrated, and delivered customer engagement events, including open houses, technical demonstrations, and executive presentations.

Generated 50% new business revenue the first year in existing territory. Maximized CRM software to create selling strategies, territory plans, and marketing information. Provided customer with ongoing technical support and Xerox process support. Developed sales projections and territory plan based on local market conditions and business trends in graphic arts to exceed $1.2 M in annual sales. Quoted prices, credit terms, and other bid specifications to clients. * Managed over 100 proposal development projects with technicians, specialists, and managers to complete RFPs and quarterly reports for sales in excess of $20,000.* Learned proprietary CRM system within 60 days of employment, which was utilized to resolve customer issues quickly to maintain a 95% approval rating.* Awarded PAR Club status multiple years for exceeding sales and customer satisfaction goals.

Responsible for telesales marketing, cold calling, lead generation and customer follow-up for Nexpress and Digimaster product lines.• Qualified over 300 leads for sales representatives resulting in over $1.5 million in sales for 2003.• Articulated Heidelberg's customer solutions to over 3,500 potential clients in various market segments, including commercial and government operations.• Executed customer service satisfaction program for prepress service calls.• Developed highly qualified call lists for various market segments ranging from commercial to government organizations.• Successfully completed 160 hours of print sales training and competitive overviews.

• Managed business functions including budgeting, accounting, contracts, facility planning, human resources, marketing, and materials management and other support functions for science and technology events.• Facilitated 40 programs serving over 2,000 participants annually.• Acquired $52,000 in grant funding for specialty programs.• Presented with the EDSF Innovation in Distance Education Award at National Convention in 2002.

Worked as a Program Specialist and was over the Outdoor Education programs and Council-wide programs. Managed 2 full-time staff and 20 part-time workers. Also managed numerous volunteers that worked the programs and helped develop activities. Responsible for annual budgets and setting goals and objectives for the year.

Masters Of Technology, Printing Management

Activities and Societies: Worked with Printing Management Advisory Board.

Bs, Recreation Resources Administration

Activities and Societies: Mu Beta Psi - Music Fraternity Played in Marching Band, Jazz Band and Symphonic Band