Toni Emanuel Marques Email & Phone Number

Sao Jose, SC, BR

• Managed a 44-member cross-functional (innovation, developers, business analysts, infrastructure, support) team, direct report to the CFO, and interfaced with the entire board and steering committee;
• Lead the company's IT and innovation strategy, aligning with the organization's strategic objectives.
• Spearheaded Digital Products team, service platform, and relationship program.
• Accountable for monitoring technological trends and evaluate the feasibility of new technologies and solutions for the company.
• Managed budgets and resources for IT and innovation initiatives.
• Architected corporate architecture, integration with new businesses, definition and implementation of processes, data architecture, and technology architecture.

São José, Santa Catarina, BR

• Lead with five direct reports and indirect outsourced squads with over ten employees;
• Direct interface with executives in the areas of Marketing, Operations, Administrative, and other stakeholders and business decision-makers;
• Spearheaded for the innovation lab (AJLabs), connection and relationship with the startup ecosystem, seeking new partners to implement the digital transformation within the company;
• Promoted product management and agile mind, and oversaw a 5-member multidisciplinary team (marketing, growth, UX, data analytics);
• Planned and strategized infrastructure architecture definition, integration, cloud, and development stack;
• Implemented Data Lake House on AWS integrated with Salesforce Marketing Cloud and Services;

Curitiba, Paraná, BR

• Managed customers support contracts, ensuring compliance with the established objectives and service levels (SLA);
• Spearheaded solution architects team, support/services team, and account managers, with ten direct reports to the CEO;
• Introduced a business plan for the new services unit, hiring, and training of the team;
• Manager of strategic projects and high complexity solutions in the area of information security, cloud, hyper-convergence, and cyber recovery;
• Billing of over BRL 30 million in consulting, solutions, and recurring service contracts;
• Revitalized processes within Salesforce, prioritizing the projects with the highest possibility of closing, optimizing the time spent on technical proposals by 50%;

Sao Jose, SC, BR

• Managed a 30-member cross-functional (developers, business analysts, infrastructure, support) team, direct report to the CFO, and interfaced with the entire board and steering committee;
• Delivered governance processes (COBIT) at all levels of the company, adopting best practices such as change management (ITIL) and approval workflows;
• Conceived IT strategic planning, unfolding in architecture and execution of the cloud project for a 24x7 mission-critical environment, KPI’s and team restructuring;
• Implemented digital transformation initiatives across the chain to optimize the customer experience in all channels and enable resource reduction and optimization.
• Deployed e-commerce platform in 4 months and revenues of BRL 1 million from Sep to Dec/18 with profit in the first year of operation;
• Established operating structure providing systems availability at 99.8% attending 20 stores, 3 DCs, B2B, and telesales;

Rio Do Sul, Santa Catarina, BR

• Lead a 5-member team and report to the CFO and other directors;
• Managed and maintained efficiency of more than 20 systems, 900 user accounts, and 300 computer systems;
• Implemented quality systems and governance for maintenance of ISO 9001 certifications and conquest of client certifications;
• Architected a complete workflow of budget and development of new products and commercial proposals integrating the business areas involved;
• Created annual IT business plan and budget of over BRL 200K reflective of corporate and business unit initiatives;
• Prioritized and planned IT and business project portfolio;

Digital Transformation: Platform Strategies For Success, Economics

Specialization, Web Development

Graduation, System Information