Toni Jayne O. Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts

• Ranked #1 on team for quota attainment• Ranked #2 on team for pipeline generation• Sold the largest deal this year for the West Sales Org. at $450k • Ranked #1 in the company for outreach; i.e. cold calls, emails, etc.• Used tools such as Salesforce, Sales Navigator and ZoomInfo to source accounts• Created strategic and compelling email campaigns to raise awareness about market-leading solutions, increasing customer open rate by 40%• Drove net new sales opportunities, while also managing upsell and cross-sell opportunities

Boston, Massachusetts

• 110% of quota FY 2018• Ranked #1 out of 10 Account Managers• Ranked #1 on team for negotiating the signing of 4 strategic, enterprise-level contracts • Exceeded company required product demonstration goal by 40% • Served as a dedicated point of contact for 150+ customers• Achieved “Product Expert” recognition – the only Account Manager to achieve this recognition • Transformed one of the first institutions in the nation to implement a fully digital courseware delivery model, resulting in a 220% increase in revenue• Developed on-boarding materials such as brochures, videos, and more to drive customer success• Monitored usage trends to identify renewal risk as well as opportunities for growth• Managed customer support tickets, ticket queues, and escalations• Spearheaded a marketing project to build a more organized and user-friendly content management platform based on sales reps needs• Ensured quality and integrity of data in Salesforce by continuously updating and maintaining information

Greater Seattle Area

• Managed approximately 75 customers while also focusing on obtaining new clients• Led training on interactive eBook for approximately 100 sales representatives at a national sales meeting • Managed the full sales cycle, from lead generation to close and renewal• Effectively tracked leads and data within Salesforce• Established and maintained relationships with all levels of educational hierarchy including professors, deans, and university presidents• Analyzed key reports in Salesforce and Tableau to assess where current business exists and where the largest growth opportunities lie• Developed marketing materials such as brochures, videos, and more to drive sales and add depth to Pearson’s collateral • Oversaw pilot institution for an enterprise contract that increased sell through by 80%

Tacoma, Wa

• Maintained and presented visual displays of merchandise that were aesthetically pleasing and in accord with company standards• Achieved an average of 120% of sales goal for the duration of employment and was one of the top performing employees in the department