Toni Karlsson Email & Phone Number

St Paul, Minnesota, United States

• Installing, configuring, and maintaining computer hardware, software, network equipment,printers, scanners, telephones.• User (onsite and offsite) support for computer hardware, software and cloud-based applications.• Working collaboratively with team members across the organization and ensuring thatprovided hardware, software, and cloud-based applications are adequate for the required tasks andfunction properly for those working on and off site.• Making recommendations for purchasing necessary hardware and software and providing cost estimates.• Managing and maintaining an inventory tracking system of all current and purchasedhardware, software, and equipment.• Special IT development projects.

St Paul, Minnesota, United States

Saint Paul, Minnesota

Podcast production services.

Eagan, Minnesota

Managing software development projects and development teams using Scrum framework.- Managing a portfolio of development projects.- Responsible for project plans, managing timelines, monitoring scope and risks.- Stakeholder communications and management.- Scrum Master for multiple Scrum teams.- Solving problems and resolving blockers.

Minneapolis, Minnesota

Managed large and mid-sized Drupal website projects for higher-ed, non-profit and government clients.Responsibilities included defining and monitoring project timelines, budgets, scopes and risks along with requirements gathering, quality assurance, and client communications.Implemented JIRA issue and project tracking software for improved development process -- acted as the JIRA administrator.Position highlights:- Minnesota Department of Revenue website- UMN Extension SNAP-Ed website- Implemented JIRA

Saint Paul, Mn

Managed projects for Digital Products team by creating and monitoring timelines, budgets, scopes and risks along with requirements gathering and quality assurance for digital and software development projects.Project highlights:- MPR streaming app for iOS and Android- Feature enhancements to the digital fundraising platform- Multiple website projects including APM Reports, The Current, MPR News

Saint Paul, Mn

Managed software development and UX/UI projects to improve the revenue generated by web and call center donations forms. Managed a marketing platform conversion project for web forms; gathering business requirements, building the information architecture and creating the user experience.Created UX for digital fundraising and marketing campaigns. Managed analytics implementation and analyzed collected data to redesign the donation form UI and UX, as a result the form yielded higher completion and conversion rates.Responsible for generating revenue and increasing audience engagement by planning and executing digital fundraising and digital marketing campaigns. Contributed to the success of multiple regional and national fundraising campaigns. Proposed and implemented business and production process enhancements. Responsible for planning and executing website and email A/B tests.Appointed as a project lead for four areas of the Salesforce CRM project.

Saint Paul, Mn

Primary responsibilities were to generate revenue by designing, developing and maintaining e-commerce websites and other electronic or print promotional materials. Also planned and executed email marketing campaigns.Contributed to the commercial success of the Pretty Good Goods Catalog, Public Radio Market and the Splendid Table Store by producing digital promotional materials such as on-screen video and banner ads.Acted as a liaison for third party service providers and performed customer service.

Minneapolis, Mn

Designed and developed national real estate websites.

Designed and produced a marketing website and a brochure for an international business consulting firm.