Toni Shropshire Email & Phone Number

AMR is a comprehensive business resource that delivers a full spectrum of services to businesses throughout the United States. It provides advice and counsel on a wide range of organizational issues including management, operations, strategic marketing, human resources, customized training programs, and finance. Responsible for providing support to management on marketing, community relations, and human resources related issues.

Mary Greeley Medical Center is a municipal regional urban referral center serving central Iowa with 1400 employees and support by McFarland Clinic PC, Doran Clinic for Women and Iowa Heart, which provide for over 150 board-certified physicians offering more than 50 specialties and subspecialties. Vice president’s role provides administrative leadership for Human Resources, staff and management education, physician CME programming, Employee Health, Marketing and Community Relations, Mary Greeley… Show more Mary Greeley Medical Center is a municipal regional urban referral center serving central Iowa with 1400 employees and support by McFarland Clinic PC, Doran Clinic for Women and Iowa Heart, which provide for over 150 board-certified physicians offering more than 50 specialties and subspecialties. Vice president’s role provides administrative leadership for Human Resources, staff and management education, physician CME programming, Employee Health, Marketing and Community Relations, Mary Greeley Medical Center Auxiliary and Gift Shop, Behavioral Health, Inpatient and Outpatient Rehab & Wellness, Pain Medicine Clinic, HOMEWARD Home Health, HOMEWARD Hospice and Israel Family Hospice House, and Story County Public Health and Homeland Security departments. Key role is to provide leadership in organizational development and change management. Show less

Major Achievements • Developed a comprehensive marketing and collaborative community based plan to better integrate into the communities we served.• Led the Healthy East Chicago Initiative, in collaboration with the City of East Chicago and other organizations, which culminated into a free-standing 501© (3) organization that owns and manages a 30,000 square foot facility and was also awarded a Federally Qualified Healthcare Cooperation (FQHC). The center housed other non-profit heath… Show more Major Achievements • Developed a comprehensive marketing and collaborative community based plan to better integrate into the communities we served.• Led the Healthy East Chicago Initiative, in collaboration with the City of East Chicago and other organizations, which culminated into a free-standing 501© (3) organization that owns and manages a 30,000 square foot facility and was also awarded a Federally Qualified Healthcare Cooperation (FQHC). The center housed other non-profit heath care services to provide a “one stop shop” healthcare facility for the East Chicago and surrounding communities.• Worked with other Executive Team members on an 18 month organization turn-around plan with specific responsibility for market share improvement. Results: St. Catherine Hospital had successfully gained 1.2% in market share, decreased acute care length of stay by 8.1%, increased income from core operations by 173%, increased discharges by 15.3%, introduced four new product lines, enhanced five existing product lines, recruited nine new physicians.• Developed and implemented an Image Campaign and comprehensive strategic marketing plan. In cooperation with the senior managers and directors of strategic service lines a 30% increase in volume gains was realized. Show less

St. Catherine Hospital is an acute care hospital, with 1100 employees and dual hospital physicians, serving seven diverse communities. Responsibilities included providing administrative, strategic planning and development for staff of the Auxiliary and Gift Shop; Community Outreach and Education; St. Catherine Hospital Foundation; Pastoral Care departments and all related administrative, marketing, planning, and financial management as well as administrative management of Nazareth Home.

A mini-system comprised of St. Catherine Hospital, St Mary Medical Center Gary and St. Mary Medical Center Hobart formed strategically to position the hospitals to maintain marketshare, provide for service growth, eliminate duplication of services, share human resources and ensure fiscal stability in a competitive environment. Responsibilities included providing leadership and guidance to each hospital based on its internal and external strategic plan.

Bs/Mls, English, Social Work, Health Admin.

Certificate, Healthcare Management