Toni Stone Email & Phone Number

Milton Keynes, United Kingdom

Responsible for accurate and timely payment of fleet and customer bonuses, and provide direct support to the Bonus Payment Manager.• Investigate all non-automatically paid fleet bonus payments from claims received using all systems available, gathering information and documentation to present to the Bonus Review Committee in a logical and concise format.• Liaise with dealers, leasing companies, Area Fleet Managers and internal systems experts when required, and gain understanding of their challenges as well as extracting accurate information and providing feedback.• Create all sign off documentation on approved/rejected claims, for senior managements’ review.• Upload all payments ready for release ensuring accuracy at all times, and release only when relevant level of approval given.• Ensure Fleet Bonus Tracker is up to date and accurate at all times.• Produce status reports on fleet payments agreed, claims volumes received, claims rejected and outstanding queries, to Management teams and Finance department. • Constantly look for ways to upskill, and pro-actively look for more efficient ways of working as well as the continuous improvement of the Bonus process.

Milton Keynes, United Kingdom

Responsible for Fleet Operations project set up to align retailer ordering practice to company required processes. Purpose, to improve stock efficiency by increasing stock conversion alignment.• Management of a Brand project which requires using Group Sales Planning and Logistics systems• Generate and create weekly/monthly management reports to be used in management decision making, identifying trends/anomalies/ordering practice improvements, and include findings in reporting, in various chart forms, pivot tables, graphs and commentaries. • Using Excel databases extract and amend orders on spreadsheets, to align to correct dating format• Contact retailers by phone/email to discuss understanding of ordering process requirements, logging feedback on issues and queries from retailer’s perspective• Monitor progress against new orders using excel, by generating graphs, charts etc • Act as single point of contact for retailer queries, keeping accurate records of conversations, actions and outcomes

Northampton

Responsible for MI reporting on 10 portfolios and 150 projects enabling Senior Execs to make informed decisions on £400m Change budget.• Operated within the Portfolio Management Office (PMO) as a PMO MI analyst delivering accurate and informative exec level reporting, and providing detailed project analysis in the form of Powerpoint presentations, Excel spreadsheets and verbal communication• Pack production and distribution for bi-weekly and monthly Global Change and Barclaycard Executive level board meetings, content including project status Key Performance Indicators (KPIs) of Time, Cost & Quality, project deliveries data and milestone analysis.• Coordinated, produced and delivered weekly PMC Metrics report giving stats on all areas of project activity in the form of pie charts, graphs, tables and executive summaries • Prototyping of MI reporting for stakeholder approval prior to production thus reducing the risk of incomplete, inaccurate or unworkable data reporting• Responsible for data integrity with alignment to the project governance framework, following up on anomalies with Project Managers for more accurate reporting• Led and managed weekly PMO conference call, focusing on issues/risks/updates and project planning data integrity

Northampton/London

Provided an efficient and comprehensive PA service, with the adaptability to support multiple styles of management simultaneously through a succession of progressive roles to support senior execs within the organisation.• Extensive complex diary/inbox management – understanding executives’ priorities, carried out initial filter, removing those items that did not require direct and immediate intervention and took ownership for resolving these issues.• Coordinated extensive overseas travel, visas and arranged complex itineraries, negotiating special rates with various Travel Companies.• Reconciled and processed Company Card statements and expenses for Directors and teams• Co-ordinated Finance Directors monthly meetings working across international time zones, collating and distributing agendas, minutes and Board Packs, and ensuring Directors had correct paperwork for all meetings and conferences. • Organised internal/external events, corporate hospitality and meetings worldwide working across international time zones, coordinating, collating and distributing agendas, minutes and Board Packs, and ensuring Directors had correct paperwork for all meetings and conferences.• Minute taking for the monthly Finance Review meetings and weekly team meetings, transcribing and issuing out in a timely manner• Coordinated interview activities and assessment centres for up to 20 attendees, and subsequent New Starter set up• Developed and maintained excellent relationships with senior directors, clients, business leaders, and their support teams in order to ensure positive working interactions at all times and the achievement of goals. • Organised team away days/community activities for up to 300 colleagues liaising with external venues/suppliers, and co-ordinating communication activities for colleagues • Acted as point of contact and Local Business Coordinator for all HR Management activities, Structure changes, holiday/sick/absence records management, IT set up

Northampton, United Kingdom

A registered charity for the blind and partially sighted, manufacturing soaps and toiletries for well-known high street companies.• PA to Managing Director• As project co-ordinator, responsible for implementing all new lines and current product development liaising with the Technical Team, Production, Costing Managers, Stock Control and Warehouse team.• First line for customer contact, investigating and reporting all customer-based queries, using influence and tact in confrontational situations.• Responsible for sourcing, price negotiation and procurement of new and current line components and raw materials• Supervised teams on quarterly stock reconciliations