Tonja Jackson Email & Phone Number

Baton Rouge, Louisiana, United States

Assisted Living Locators is a FREE family service. Our professional Eldercare Advisors provide personal assistance in locating the right options for your elderly loved one. An Eldercare Advisor can reduce your stress by providing a free consultation and help find the perfect Assisted Living Community, Alzheimer's/ Dementia Care Community, Skilled Nursing Facility or Home Care company.

Zachary, Louisiana, United States

Zachary, Louisiana, United States

• Orchestrated operational excellence by seamlessly coordinating and overseeing day-to-day activities, encompassing client engagement and administrative responsibilities for the maintenance and update of accounts.• Drove revenue growth through the strategic design and execution of contemporary, multi-faceted marketing initiatives, captivating a broader audience and resulting in a remarkable 50% increase in overall revenue.• Implemented comprehensive security training programs by organizing and facilitating onsite risk assessments, empowering both clients and staff to effectively control security risks and hazards.• Established financial integrity by developing and consistently applying robust internal accounting, invoicing, and banking procedures, achieving a flawless record with zero discrepancies in all financial reports.• Developed client acquisition strategies by proactively engaging potential clients through regular, personalized communication, leading to the successful closure of four new contracts.

La Crosse, Wisconsin, United States

• Provided exceptional customer service by skillfully managing the Clinical Operations call queue, addressing inquiries and challenges related to exams. This approach resulted in a consistently high satisfaction metric of 100%.• Spearheaded Quality Assurance initiatives by implementing rigorous methodologies to review, identify, and evaluate compensation, medical, remands, behavioral health exams, and medical opinions documentation.• Strengthened healthcare accountability through the comprehensive dissemination of detailed guidelines and best practices for disability benefits submissions, enhancing compliance and ensuring the application of industry best practices.• Orchestrated healthcare accountability at Optum by disseminating detailed guidelines and best practices for disability benefits submissions, serving as a pivotal link between the organization and medical practitioners.• Fueled professional development by meticulously completing training modules and providing virtual support, enabling healthcare providers to navigate intricate medical histories.

Zachary, La

• Contributed to public health initiatives by administering COVID-19 and flu vaccines, leveraging medical expertise and empathy to successfully immunize over 3,500 patients.• Optimized patient assessment through meticulous clinical documentation, confirming eligibility and post-immunization status. This dedication to detailed records significantly contributed to patient well-being.• Improved clinic efficiency by implementing Cura Patient for patient registration and screening, streamlining workflow, and reducing wait times for immunization services by 25%.• Prioritized patient well-being by promptly documenting vaccine administration and aftercare details using the Vaccine Administration Record (VAR), maintaining a flawless 0% incident rate concerning complications.• Added significant value by actively participating in community immunization programs, resulting in increased overall community vaccination rates and helping mitigate the impact of COVID-19

Baton Rouge, La

• Evaluated patients, recognized and addressed complications, and coordinated treatment with other members of the critical care team.• Spearheaded patient-centric care delivery by overseeing a 24-bed behavioral health unit, providing direct and comprehensive care to less than 12 high-risk patients. Managed and supervised a team of 6 staff to ensure optimal care.• Expedited patient recovery through the development and execution of individualized treatment plans. Monitored patient progress closely, implementing necessary course adjustments to reduce hospitalization durations.• Upheld clinical documentation accuracy through meticulous audits of patient charts, ensuring the fidelity of recorded data. Implemented corrections to achieve an impressive 97% accuracy rate.• Responded to emergencies with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions.

Baton Rouge Metropolitan Area

• Recruited individuals bringing talent, well-developed skill sets, and passion for helping others, effectively building an exceptionally gifted team of personnel.• Conducted thorough audits and evaluations of documentation by actively monitoring and enforcing compliance with clinical policies and state, and federal regulations. This ensured that facilities consistently met or exceeded standards of patient care.• Collaborated closely with each facility's Director of Nursing and Executive Director to optimize staffing and workflow, leading to increased operational efficiency.• Managed a 24/7 corporate hotline through participation in an on-call rotation system covering complaint and incident reporting across 5 states. Ensured timely and effective resolutions to reported issues.• Investigated and conducted audits, producing detailed, chronological timelines for documentation audits, mortality reviews, medical QA, and special incident case reviews.

Baton Rouge Metropolitan Area

Baton Rouge Metropolitan Area

Baton Rouge Metropolitan Area

Certified Legal Nurse Consultant, Legal Support Services

Nursing Science

High School/Secondary Diploma Programs

Bachelor Of Science In Nursing