Tonni Williams (She/Her/Hers) work email
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Tonni Williams (She/Her/Hers) personal email
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With over ten years of senior operations and hospitality management experience, I am a versatile and strategic leader who oversees the flagship US location of Second Home, a creative workspace and cultural venue that fosters innovation and collaboration. I was responsible for re-engineering and optimizing the operations and pandemic recovery of the 1500+ person site, which includes 85+ commercial office lease spaces, restaurants, market, bookstore, event spaces, and private hire/catering programs. I have successfully launched new revenue streams that tripled income, exceeding 2021 and 2022 YTD P+L projections and revitalizing the US location. I have also rebuilt the team, introduced operation systems, financial controls, and a culture of excellence, efficiency, and productivity, while embracing and nurturing the company culture. In addition, I am the Head of Food and Beverage and Sommelier at La Despensa Restaurant, a new concept that I opened in 2021, where I oversee the culinary, service, and wine aspects of the dining experience. I have a passion for creating memorable and meaningful experiences for our guests, partners, and community, and I leverage my skills in business development, event management, project management, team leadership, strategic planning, proposal development, process improvement, system management, and client relations to achieve this goal.
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Co-FounderDrink L3XLos Angeles, Ca, Us -
Management Consultant2Nth Jan 2019 - Present• Engineer streamlined processes and methodologies, enhancing operational efficiency and achieving significant cost savings.• Direct comprehensive business operations, including financial oversight, budgeting, and strategic resource allocation.• Implemented a centralized knowledge management system to capture and share best practices, templates, case studies, and lessons learned, fostering knowledge sharing and optimizing consultant efficiency.
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General Manager/ Head Of OperationsSecond Home Apr 2021 - Jun 2023London, London, Gb• Re-engineered, and optimized operations and spearheaded pandemic recovery efforts for a $10M+ flagship US location with diverse commercial leases, retail, restaurant, and events.• Collaborative strategic task force member that drove global event revenue initiatives and partnerships, resulting in a tripling of income and surpassing 2021 and 2022 YTD profit and loss projections. rebuilding team’s post-pandemic, implementing robust operational systems, and financial controls, and fostering a culture of excellence, efficiency, and productivity.• Led as project manager for new services and projects including events, restaurants, historical building construction renovations, IT upgrades, facilities repair and maintenance, landscaping, and interior design initiatives.• Achieved the company’s highest customer and employee satisfaction scores (NPS 58 in '21 and 64 in '22), while cultivating and enhancing relationships with customers, vendors, and internal stakeholders. -
Multi-Unit, Sr. Operations Manager/Gm, Tiato Restaurants + An CateringHouse Of An Jan 2019 - May 2021Beverly Hills, Ca, Us• Led strategic initiatives during the pandemic to pivot operations successfully.• Oversaw two $3-8M businesses with varied revenue streams and 300+ employees, managing operations including the launch of a new location in 2019; achieved B Corp and green certification across all sites and 5 HD ratings above 97.• Spearheaded data analytics and POS software procurement initiatives for a $70M+ hospitality group, ensuring compliance with safety and health regulations. -
General Manager/ Wine BuyerWine Expo Retail Shop And Wine Bar Sep 2013 - Jan 2019• Managed daily operations that generated $3-5 M+ wine bar and shop sales.• Developed beverage program and oversaw site rentals. Sommelier and wine buyer.
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Sr. Manager, Document ManagementAltegra Health Dec 2006 - Aug 2013Weston, Fl, Us• Managed Document Management, Quality Audits, and Document Security team for a 10M medical record system, acquiring 2M+ new records annually.• Streamlined processes resulting in a 256% increase in employee productivity, reduced error rates from 70% to less than 1%, and enhanced profits by 80%.• Successfully led the project management company-wide implementation of new medical record software across 50 states. Implemented programs reducing customer turnaround time frames from 120 days to 1 day.
Tonni Williams (She/Her/Hers) Skills
Frequently Asked Questions about Tonni Williams (She/Her/Hers)
What company does Tonni Williams (She/Her/Hers) work for?
Tonni Williams (She/Her/Hers) works for Drink L3x
What is Tonni Williams (She/Her/Hers)'s role at the current company?
Tonni Williams (She/Her/Hers)'s current role is Co-Founder.
What is Tonni Williams (She/Her/Hers)'s email address?
Tonni Williams (She/Her/Hers)'s email address is to****@****ail.com
What are some of Tonni Williams (She/Her/Hers)'s interests?
Tonni Williams (She/Her/Hers) has interest in Human Rights, Environment, Children, Disaster And Humanitarian Relief.
What skills is Tonni Williams (She/Her/Hers) known for?
Tonni Williams (She/Her/Hers) has skills like Management, Marketing, Event Management, Project Management, Event Planning, Customer Service, Budgets, Process Improvement, Social Media, Business Development, Strategic Planning, Leadership.
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