Oversaw operations of Credit and Collections department for over 100 field offices and multiple business units. Managed 2 Account Receivable Specialists.• Collected difficult accounts when field office was unable to secure.• Coordinated in unity with Cash Application & Billing Departments critiquing and advising of any issue.• Reduced DSO from 79 to 52 days, greatly improving cash flow and return on investment.• Initiated demand notices with 90% +/- achievement.• Reviewed and placed accounts for legal and / or outside collections. Evaluated delinquent accounts to determine continued business relationship. • Managed claim processing for bankruptcies ensuring possibility of recouping at a later date.• Implemented and administrated Dun & Bradstreet (DNBi) credit approval process. Led and trained over 200 employees to utilize. • Partnered effectively with Senior Management and Strategic Account Directors for 4business units leading DSO meetings.